Customer Reviews of Jim Hudson Buick GMC
Review type:
Jim Hudson GMC
by Mame1151 on 05/15/2025Everything went well. I lease my vehicle and I was turning my truck in early. I made an appointment with the sales representative and he walked me through the process as quickly as possible.It was a total assault
by edgar d on 04/20/2025This experience was like being robbed with your hands up. The salesperson and his supervisor did what they wanted, charging me thousands of dollars more. I had an approved Chase loan at that location, so we went there for that reason. When… I arrived, they told me my loan was declined and they made up supposed reasons for why it had been declined. At that moment, I didn't know what to do with so much pressure, and it seemed like I had no way out, so they offered me a Santander loan with very high interest rates and a total cost that was higher than I had anticipated. Once home, I called my Chase bank, and they told me my loan was approved. The problem was that you didn't want to use my loan and tried to open several new ones, but with false and overstated information. They gave me the only option: Santander, with rates and payments double my original loan, leaving me with a different amount than what I had been approved for and higher monthly payments. I received my statement for the loan you processed, and it turns out they charged me an additional $3,000. I also told them I didn't want anything extra, and they told me I was required to buy shampoos for an extra $1,000. The car also had window tint installed, but it was poorly installed and cut, with bubbles. I feel desperate and scammed now with a car almost double the price and sky-high interest rates.Thank you for sharing your experience with us, Edgar. I understand how frustrating it is to feel pressured during a transaction and to encounter unexpected costs. At Jim Hudson Buick GMC Cadillac, we strive to provide transparent and fair services to all our customers. I encourage you to reach out to me directly so we can discuss your concerns further. Your feedback is important, and I appreciate you bringing this matter to our attention. I want to ensure that your experience improves and that you feel valued as our customer. Please contact me at your convenience. Sincerely, Ace Campbell acampbell@jimhudson.com
GMC Denali Ultimate
by Rickporter on 02/09/2025Great experience. Skeeter was phenomenal, responsive, professional, patient and knowledgeable. Appreciate his personal support and time.Thank you for your kind words! We're thrilled to hear that you had a great experience with Skeeter at Jim Hudson Buick GMC Cadillac. His commitment to providing exceptional service is truly appreciated. We look forward to assisting you again in the future! - The Jim Hudson Buick GMC Cadillac Team
Great experence
by big_red2 on 06/23/2012updated 07/24/2025Great to deal with, worked with the internet department.
GMC Sierra 1500
Buick Envista
GMC Acadia
GMC Sierra 2500HD
Why should you buy from Jim Hudson Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in COLUMBIA. Visit us today to discover why we have the best reputation in the COLUMBIA area.
- Complimentary Coffee
- Cable Television
- Television
- Customer Lounge Area
- Complimentary WiFi
Thank you for your fantastic feedback! We're thrilled to hear that your experience with turning in your leased truck went smoothly. At Jim Hudson Buick GMC Cadillac, we strive to make every process as efficient as possible. We look forward to assisting you again in the future—enjoy your day! - The Jim Hudson Buick GMC Cadillac Team
by Jim Hudson Buick GMC Cadillac on 05/16/2025