Hilton Head Buick GMC
Customer Reviews of Hilton Head Buick GMC
Review type:
Excellent Service Experience
by juheisel on 03/21/2025
I brought my vehicle in for routine maintenance and a tire issue.
Pete, my Service Advisor, was very professional, knowledgeable, and communicated thoroughly throughout the process.
14 reviews
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Excellent Service Experience
by juheisel on 03/21/2025I brought my vehicle in for routine maintenance and a tire issue. Pete, my Service Advisor, was very professional, knowledgeable, and communicated thoroughly throughout the process.Review of Buick Encore 2019
by Prevuznak on 03/05/2025Thorough and timely.Excellent Customer Service
by LHolmes on 12/04/2024They did an excellent job and were very timely. I was a walk in with Jo scheduled appointment so I was grateful that they were able to get everything done same day. The service manager was excellent and kept me up to date on what was going… on. The staff were friendly and easy to work with. The overall inspection also gave me insight into other services I may consider. Overall it’s more than I wanted to pay but I expected it to some degree since my service was done at the dealership.Amazing service
by Kathy777 on 02/06/2023The service department rep, Julie, was very professional, courteous, and efficient. She was very accommodating. My car came back earlier than what was expected. This made me very happy. Thank youCatherine Smith
by Cathy Smith on 12/26/2022Very thorough and efficient service2015 GMC
by Paccomkt on 05/02/2022Joe The service manager did an outstanding job on my truck repair and kept me informed on every moveGreat service
by Gioiaanna on 03/02/2021Great experience. Work was done in timely mannerMaintenance
by Yukon4Remy on 05/02/2019Service desk was friendly, explained the details of the work clearly and completed the work on time and at a fair price.Service
by Matthew on 03/24/2019updated 04/01/2019I bought a used corvette from HHC. Had a issue with the transmission and they fixed it promptly. Great dealershipGreat Experience
by andy8483 on 03/06/2019updated 03/14/2019EXCELLENT SERVICE! Great truck buying experience. The sales staff was very kind and found the exact truck that I wanted.Glenn
by Fairform on 02/25/2019Buick’s navigation system is terrible! Voice recognition is all but nonexistent. My Envision has been to the dealership multiple times for a fix all to no availDavid Prester
by Pamela on 01/20/2019He was very nice . All staff great . l bought my car there.Poor customer service
by cmurray2012 on 05/23/2012updated 06/14/2025I had my 2004 SRX towed their on a Monday evening. They worked on it allday Tuesday. I never received a call not once about my truck. I called them a total of 3 times because they kept telling me They would call me back and never did. So on… Wednesday I go to pick up my truck. After I left it was doing the samething like when it was towed there.I called them and they told me to bring it back. So I took it back to the service department I've currently been sitting here for 3 hours. They can't tell me anything about my Truck. I walked outside 3 times and everytime I walked out no one was working on my truck. I watched 4 people come after me and left. I'm sitting here still waiting. Is it my skin color? I have been extremely patient but its running out. I'm a paying customer too. Customer service is very important.
About our dealership
We are delighted that our team took such top-notch care of you and your vehicle, and we appreciate you taking the time to leave a positive review. Thank you for choosing Hilton Head Buick GMC Cadillac!
by DH on 05/10/2022