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Sandy Lane Auto Sales and Repair


Customer Reviews of Sandy Lane Auto Sales and Repair

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The following reviews are more than two years old. They are not included in the overall rating.
1 sales review

  • Not real happy

    1 out of 5 starsby patsfan on 10/24/2017

    I purchased a truck here at Sandy Lane Auto. Buying the truck was painless and easy. He gave me the deal I asked for and the truck was inspected and ready the next day. Then things went bad. After about 5 days the check engine light started to blink and the engine ran very rough. I took it back to Sandy Lane since I had a 30 day warranty on the engine and transmission. He told me to take it to his brothers gas station in West Warwick so I did. It sat there for several days until I called and he said it was an ignition coil. Then after a few more days of hearing nothing I called back and was told it was a bad computer and would cost between 300 and 500 dollars but it would have a lifetime warranty. Even though its under warranty its not considered part of the engine so I would have to pay but the labor would be taken care of. Turns out he was having the old computer refurbished because when he got it back it still did not work so he got a rebuilt one. I looked it up and they go for 2-3 hundred dollars online so I didn’t expect it to be more than that. After 3 WEEKS he finally said it would be ready. I picked it up and he charged me over $500.00 for a part I could have got for $200 or $300. All he gave me was a cash register receipt. No slip saying what he did or anything. If the computer fails where and I supposed to get this lifetime warranty from? So for the 30 days it was under warranty I had the car less than a week and they had it for 3 weeks. Now the killer. After 3 days of being fixed the check engine light comes on. with 2 codes. If you buy a car here say a prayer and hope you never need to have them fix it.
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