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Customer Reviews of Land Rover Willow Grove

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5 sales reviews
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  • Incredible service

    5 out of 5 starsby James Bishop on 07/26/2020

    Pierre was phenomenal, helpful and very knowledgeable. When he went to the sales manager it was just smooth quick transition and the young lady that closed with all the paperwork. All very professional

  • Exceptional service

    5 out of 5 starsby Al on 05/09/2019

    My experience at this dealership couldn’t of been better. Staff was welcoming and professional as exceptional service was provided. Purchase was smooth and a very fair price was negotiated quickly without the stress of back and forth haggling. I would recommend anyone to this dealership.

  • Bestest buying experience

    5 out of 5 starsby JCubbs on 07/16/2018

    Yes, I wrote "bestest." I'm also a highly qualified, high school English teacher. Bill Marshall made this the most pleasant car buying experience ever. No games, no gimmicks, no concerns. The car I was stalking was available at the dealership. I asked about fees, because I was confronted with ridiculous, exorbitant fees at 99% of dealerships I contacted. Bill promised no games, just complete satisfaction and that is exactly what he delivered. His manner is perfect to disarm wary consumers jaded by car buying experiences. Most details were worked out over the phone and I drove from New York to PA to finalize the process and bring home the car in a very short time. No details changed. Wow! That's different. I was fully supported by the dream team of Bill and Kim. I am a critical, discerning consumer who highly recommends this dealership in general, and specifically, Bill Marshall. Exceptional service from entire dealership.

  • Dealt with a conniving salesperson

    1 out of 5 starsby aslwill on 03/07/2016

    Talked to Mark Reilly Sr trying to get myself into a new HSE. In the beginning he told me that they would require me to do a finance app even though I'm paying cash for a vehicle. He assured me they would not run my credit. Stupidly I did it trusting a salesperson's word . Please if you're looking to buy a new SUV , do not purchase one from Willow Grove. I hope you can find a sincere salesperson somewhere else.

  • Great Purchasing Experience

    5 out of 5 starsby fredbenny on 02/10/2015

    Great experience at the Great Britain's. Salesman was great!! Having been buying my cars from this dealer since 1997. Great overall experience with this dealer.

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