Customer Reviews of MotorWorld Toyota
Review type:
Best car buying experience ever!
by SuzyQSouth on 10/12/2015This was by far the best experience I have ever had purchasing a vehicle. This is also the first time I have ever purchased a vehicle long distance. I drove 3 1/2 hours from NY to pick it up. Alex Colvin was my sales consultant and he was… beyond awesome. He made the entire experience quick & seamless. I usually do not care for car salesmen & dread the process all together, but Alex actually made it a pleasant experience. I also dealt with Rich Moore, the sales manager, who is also awesome! Love both of these guys and seriously cannot say enough good things about them. They were both very low key, easy to work with, and answered my many many questions with alot of patience. I am extremely happy with my new 4Runner. It was everything they said it was and more. Got an outstanding deal on it as well. The customer service was top notch and I would definitely make the drive again for my next purchase.Great Experience
by Fluffster on 10/04/2015I recently purchased a 2015 Toyota Avalon Limited. The salesmen and Manager were extremely helpful, and were able to get me exactly what I wanted. The process was very smooth and I am now enjoying my new carGood morning Fluffster, thank you so much for your positive feedback. We are very glad to have assisted you in your purchasing decision and are delighted to hear that your experience was a memorable one. As you settle in to your new 2015 Toyota Avalon we welcome you to contact us or stop in with any of your automotive needs. Thank you again Fluffster for your complimentary feedback. Have a great day.
Toyota Rav-4 purchase
by Sensei_B_15 on 09/08/2015We wanted to purchase a small AWD by winter so we didn't have to keep switching cars if the weather was going to be bad. After visiting another dealer, I was pretty convinced that this wasn't going to happen. The RAV-4 was also on my list… and my husband convinced me to call Drew @ motorworld where he had bought his truck. Needless to say the numbers were right and by 7:30 that night I was home in a new car.Hi Sensei_B_15 - Congratulations on purchasing your new Toyota RAV-4! We are thrilled to hear that Drew was able to assist you in selecting the perfect AWD vehicle. As you settle in to your new vehicle please do not hesitate to contact us should you have any questions. We would be happy to help! Thank you again Sensei_B_15 and have a great day.
Excellent experience
by xenophon1 on 09/07/2015Alex Colvin was great to work with. He explained everything to us well and showed us the Rav4 we bought and the Honda CRV. It was a great experience.Good morning xenophon1! MotorWorld Toyota Scion would like to sincerely thank you for taking the time to review us. We are delighted to hear that your car buying experience was a memorable one and that Alex was a great assistance throughout your visit. If you should have any further questions as you settle in to your new vehicle, please do not hesitate to contact us. We would love to work with you again soon!
I love my new Corolla! Great friendly staff!
by CNemitz2 on 08/21/2015Gino greeted me and helped us through the entire process. He test drove the car with us and went over all the details of the car with us. There was no pressure to buy. The whole staff was very welcoming and friendly and I know I can contact… them for any assistance I need. It was an excellent experience and I love my new Corolla!Thanks CNemitz2 for the wonderful feedback! We are delighted to hear that Gino and the team were able to assist you with your new Toyota purchase. I will be sure to share your encouraging thoughts with them! Moving forward, please do not hesitate to contact us should you have any questions or need any maintenance services performed. We would be happy to lend our support. Thanks so much, MotorWorld Toyota.
Can't beat the service
by Thirdrav4 on 08/20/2015Service representative was very understanding with the my concerns. He checked the car out thoroughly before any work was done. He also called to inform me about what time the work would be done.Hi Thirdrav4! MotorWorld Toyota sincerely appreciates you taking your time to review us. We are very happy to hear that your service experience with us was a great one! If you should have any further service needs, please don't hesitate to contact us. We would be very happy to help! Thank you again Thirdrav4 and have a great day.
Corolla Lease
by jerryc6 on 08/16/2015What can I say.....but GREAT.....Alex, our salesman went above and beyond our expectations....His kindness is what made us feel comfortable.....He contacted us by phone to get some info before we actually went to dealership, as car shopping… is not one of our most fun things to do....I never had such an experience.....from Alex, to the sales manager, to the finance manager....what a great team.....I am still on cloud 9 over the service we received....thanks again to Alex and the team for your help and kindnessjerryc6, thank you very much for your encouraging review of MotorWorld Toyota Scion. We are particularly grateful for any any positive feedback, but a response like yours truly motivates the team. We were delighted to hear that Alex and our team assisted in making your car buying experience a memorable one and will certainly share your wonderful feedback with them! If you should have any questions or need any maintenance services performed, please do not hesitate to contact us. We would be happy to lend our support. Thank you again jerryc6 for the highly praised review!
Excellent customer service
by KristensWheelz on 08/04/2015Alex greeted me and helped me through the entire process. I never bought my own car before, so I never had an auto loan. I didn't know if I was going to be able to buy a loan or not. I tried for a new Prius, which I could get get the loan… approved for, but Alex continued with me through the entire car search process all day. I browsed other lots with him and he ended up closing a GREAT deal with me on a really nice 2012 Chevy Cruze LT. I just cannot stress enough how wonderful Alex was through the whole process, just such a wonderful salesman/person. He was very knowledgeable, kind, patient, helpful, caring, trustworthy etc. I would recommend him to anyone and I plan on going back to trade in my car in a couple of years for a new car: I will look for Alex Colvin. I also met Jay Thomas, who was also super kind, helpful, knowledgeable. I did not know if I could get a loan, but they worked with me until we made it happen! :-)Thank you KristensWheelz for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Alex and Jay were able to assist you throughout your car buying experience and we will be sure to share your feedback with them! As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again KristensWheelz for the highly praised review.
Good morning KristensWheelz, MotorWorld Toyota Scion is very pleased to hear that your car buying experience was a memorable one. We know how daunting buying your first vehicle can be so we are thrilled to hear that Alex made it such an easy and enjoyable experience. We will make sure we share your kind thoughts with Alex and the team. Thank you again and congratulations on your new 2012 Chevy Cruze. We look forward to seeing you in the future.
First Look;Done Deal
by turch7339 on 07/28/2015My wife and I have been wanting to buy a new vehicle for about two years now. We never looked but knew we wanted a Rav4. We went to Motorworld to begin the process and went to the Toyota pre certified area of the lot. My wife saw our… vehicle first and called me over. It hit our points in cost and mileage directly. A bonus for me was it was a Limited type package, which I wanted because I already own a Tundra Limited. We had the pleasure of meeting Alex Colvin. He came out cool and collective. Also Alex did not pressure us once, which we both appreciated. He spent basically the rest of the day with us working this deal out. Alex appeared knowledgable about this vehicle. I believe there was never a moment that he did not have our best interests in mind. Because of this we were able to drive our new pre certified Rav4 off the lot that same night. Truly a deal that both parties could walk away from with dignity and heads held high.Thank you for your heartfelt response turch7339. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Alex Colvin lead you to your new Toyota Rav4, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at MotorWorld Toyota. Thank you again turch7339 and have a great day!
Toyota motor world by far the best dealership to work with.
by Dmags1978 on 07/04/2015Johnny Jimenez was a great salesman to work with.the whip management team was very cooperative with me and I would highly recommend this dealership to anyone. Jay Thomas the sales manager was a pleasure to work with and have me a great… deal. Toyota of Scranton was horrible to try and do business with they made no effort to work with me on the Camry deal like ertley Toyota had done. I will recommend ertley in its entirety to anyone..5 stars all the way!!Thank you for your heartfelt response Dmags1978. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Johnny Jimenez lead you to your new Toyota Camry, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Toyota MotorWorld. Thank you again Dmags1978 and have a great day!
Great Experience
by Loeyann on 06/15/2015updated 06/27/2015I called and spoke with Gino Marinelli, gave him my price point and budget. Gino was very helpful getting back to me in a timely manner. He advised he could get me into a Toyota Camry. When I arrived for my test drive, Gino was very… knowledgeable and explained the features and benefits of Toyota over other brands. What I have to say I liked most was that he was not pushy, and before I knew it was picking up my new car the following day!Hi Loeyann! MotorWorld Toyota is pleased to hear that your car buying experience was a memorable one. We are also glad to hear that Gino Marinelli was able to assist you in purchasing your new Toyota. If you should have any other questions, please don't hesitate to give us a call! Thank you Loeyann for the positive review and have a great day.
Wonderful staff at the Jiffy Lube
by Mindylee on 06/17/2015updated 06/26/2015All the staff were very friendly at the Jiffy Lube, but the girl working there was exceptionally helpful and friendly.Sensor Problem
by JR586 on 05/18/2015updated 05/30/2015I stopped by with my Honda Civic because my dashboard was lighting up like a Christmas tree and I was nervous to be driving it. I didn't have an appointment that day but they happily looked my car over and fixed it.Thanks for the positive feedback JR586! It was our pleasure servicing your Honda Civic and we would be happy to help with any future vehicle needs. We encourage you to Like us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Motorworld Toyota Scion would like to genuinely thank you for taking your time to share your experiences with us. Happy driving! <br><br><br><br>
good
by sidavnor on 05/16/2015updated 05/29/2015It was fast and easy. they gave me a ride back and forth and they were on time. they were all very nice, an enjoyable experience.\\\Good afternoon sidavnor. Thank you so much for the positive review. We are delighted to hear that you had such an enjoyable experience. We look forward to assisting you again soon! <br><br><br><br>
Service at Jeep Dealership
by Carmenperfetta on 05/16/2015The dealership got my vehicle in and repaired so that I would be able to make a trip to Virginia next week. Chris in jeep service went above the call of duty to help meCarmenperfetta, thank you for the kind words. It is our pleasure keeping you on the road safe. Happy driving!
Good Mercedes Service Dealer
by dodman1 on 05/13/2015The recent service on our 2006 SLK was excellent. Glad to see Brian promoted to MB service manager. He has always been excellent when I come in for service. The new service writer handled me this time and he was equally good to deal… with.... pleasant and knowledgeable. I have never had a problem with MotorWorld.dodman1, thank you for the sincere review. We take great pride in providing our customers with a service experience like no other. We are delighted to see your experience with us was a positive one. Thanks again!
Great people and service
by tjenkins2 on 05/09/2015Tony Kampus and Greg Passon really went above and beyond to get my wife and I our new 2015 Toyota Rav 4. Definitely give them a call.tjenkins, thank you for the positive review. We greatly appreciate any feedback, but a review like yours truly motivates our team. Thanks again!
GREAT TO DEAL WITH
by aggie13 on 04/30/2015Laura (internet sales), Stan(floor sales),an and Rick(sales'manager) were great ! They beat the best offer we got by $500 . They were honest and courteous!Thank you for taking the time to write this review. We will share your positive feedback with our team.
pleasant experience
by darbeck18 on 04/22/2015I recently purchased a 2015 RAV 4 from MotorWorld Toyota and it was a suprisingly pleasant experience. Sales consultant, Adriane Grube, was a pleasure to deal with and sales manager, Jay Thomas, worked hard to get the deal I… wanted. I highly recommend MotorWorld Toyota and both Adriane and Jay.Good morning darbeck18. MotorWorld Toyota is delighted to hear that your car buying experience was a memorable one! We are also pleased that Adriane Grube was able to assist you with your new Toyota purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again darbeck18 for the highly praised review.
Amazing experience purchasing my highlander at motor world!
by harp85cg on 04/10/2015Motor World provided an excellent experience for me when I recently purchased my toyota highlander from there. It was my first car buying experience and Adriane and Rich were very reasonable and fair with prices. There were also available… if I had any questions through the long car buying process. I would very highly recommend both them and motor world for any car purchasers!Good morning! In response to your review, I want to take the time to thank you for praising our dealership. MotorWorld Toyota Scion works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that youve provided us with exceptional positive feedback. Please dont hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!
Great help.
by mikeg24 on 04/07/2015Had great help from Dan in Hyundai. An easy transaction.Hi! Thank you so much for your positive review. We're glad to here that your experience was a great one and we will be sure to pass on the kind words to Dan.
Offering Pennsylvania drivers an extensive selection of new Toyota models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Hi SuzyQSouth! MotorWorld Toyota Scion would like to sincerely thank you for your heartfelt response. We strive to provide an exceptional experience for each and every customer and it gives us great pleasure to know that your visit was a superior one. We are also happy that Alex and Rich were able to make your car buying experience a wonderful one with their excellent customer service and we'll be sure to share your encouraging thoughts with them! As you settle in to your new vehicle, please do not hesitate to contact us should you have any questions or want a little more insight on your new Toyota 4Runner. Thank you again SuzyQSouth for the highly praised review and we look forward to working with you again in the future.
by ilovemileone on 10/14/2015