Skip to main content

Customer Reviews of Faulkner Buick GMC

Review type:

Overall rating

4.0
4 out of 5 stars

(4 reviews)


Customer recommendations:

Yes (3)|No (1)

GMC Denali purchase

5 out of 5 starsby Jim Toner on 12/01/2024
updated 12/09/2024

Adam the salesman was awesome! He was a gentleman. The whole team made us feel like family. I don't no how they get there people but they all where great. This will be my dealership here on our. Thanks Adam and team Faulkner. Jim Toner
Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
79 reviews
Sort by:

  • New 2015 Terrain

    5 out of 5 starsby EdwardHThird on 03/13/2015

    Chris Canavin was a great help to us in sorting out all the paperwork and issues that popped up while we were trying to buy the new car! Everyone at the dealership was really friendly and really helpful. Great experience!
  • Car warranty repair

    5 out of 5 starsby nussbaumer94 on 02/23/2015
    updated 03/05/2015

    The dealership worked very hard on trying to figure out what was wrong with my car and then took the time to fix it and made sure that it was corrected properly before returning the car to me. Very courteous staff, service desk and technician.
  • Service on 13 feb

    4 out of 5 starsby Karl66 on 02/17/2015
    updated 03/03/2015

    Leslie who was my service consultant was very helpful she explained my service to me and even provided me a copy of my extened warrenty.
  • Great car. Great dealership.

    5 out of 5 starsby DonaldRA on 02/16/2015
    updated 03/03/2015

    Had an issue with a rattle and thought I knew the issue. But the tech went further and found the real issue. Glad he didn't just take my diagnosis only.
  • GMC Terrain

    5 out of 5 starsby bmjackson on 02/10/2015
    updated 02/22/2015

    Don Friel was excellent and very knowledgeable about the vehicle I was test driving. I felt very welcome and comfortable and like everyone in the dealership was willing to help with anything I could possibly need. You guys rock!
  • Faulkner GMC of West Chester

    5 out of 5 starsby Michelleduran on 02/04/2015
    updated 02/15/2015

    I hate buying cars but Lauren and John made the experience very easy. I would recommend Faulkner to my friends and family!
  • The Faulkner West Chester Experience

    5 out of 5 starsby MRIV on 02/02/2015
    updated 02/15/2015

    Came in for an oil change and a tire repair from a bolt in my tire. I was back into my busy day in no time flat!
  • Great service

    5 out of 5 starsby buickregalgs on 01/20/2015

    Jim knew why I was there. He took care of me and my Buick. Fast service and great people to deal with.
  • Great Salesmen, Great Dealership

    5 out of 5 starsby RobertBarndt on 01/07/2015

    Brett Paden was a very good salesmen who really hung in there with us until we were able to agree on a good deal for both of us. He went the extra mile for us.
  • So glad to be a Faulkner customer!

    5 out of 5 starsby Skoneill09 on 12/25/2014
    updated 01/07/2015

    Everyone was so polite and courteous! And I was in and out in an hour! It was awesome!!! Thankyou so much! Already bragged about my experience to family and friends!!
  • My experience with Faulkner of West Chester

    5 out of 5 starsby beck0506 on 12/19/2014
    updated 01/03/2015

    Dropping my car off for service in the morning and then getting picked up after work when the job is finished is fantastic and very much appreciated.
  • great service

    5 out of 5 starsby 1mom_2baba on 12/19/2014
    updated 01/03/2015

    Everyone was very polite and helpful. Leslie was extremely accommodating and represented your business well. She was knowledgeable and attentive, an excellent person to greet your customers. Joel, I believe was his name, showed persistence in setting up my Pandora account. Our experience was nothing but positive. The shop did a great job and we appreciated having everything explained to us before we left.
  • Buick regal

    5 out of 5 starsby ShannonReece on 11/20/2014
    updated 12/11/2014

    Tony was very helpful and made our experience go as smoothly as possible. He helped us find the exact car we wanted.
  • Work done well

    5 out of 5 starsby Robert817 on 11/20/2014
    updated 12/11/2014

    The visit was not a simple in and out. At the last minute we had to add a new service request to the appointment. Everything was accommodated, performed to our satisfaction, and done on time.
  • Excellent Service !!

    5 out of 5 starsby DinaD22 on 11/05/2014
    updated 11/17/2014

    John, Mike, and Steve were all tremendously helpful in my recent purchase of a 2014 Buick Verano. Never before have I experienced such friendly and gracious people while buying a car. They were all extremely knowledgeable as they answered every question and concern with sincere certainty. There is no doubt in my mind that I will travel 3 hours from New York to Faulkner Buick GMC for all my future GM purchases. A big THANK YOU to the entire Faulkner team.
  • GMC Faulkner

    5 out of 5 starsby Steeler2014 on 10/20/2014
    updated 11/07/2014

    Faulkner GMC is the best dealership we have ever worked with. Tom Delgott is an excellent salesperson to work with.We will recommend him to all of our friends.
  • 2015 2500HD

    5 out of 5 starsby Glenmoore on 10/06/2014

    This is my third car at Faulkner. The dealership is a pleasure to deal with and Tom Delgott is great to work with.
  • Good Experience!

    5 out of 5 starsby Linda_123 on 09/19/2014
    updated 10/03/2014

    Everyone at Faulkner were very helpful and friendly. Our salesman, Don, was very knowledgeable about the car and took time to explain everything. We were very happy with the service and the car!
  • Outstanding GMC Dealership from Sales to Service!!

    5 out of 5 starsby JeffT_ExtonPA on 08/27/2014
    updated 10/01/2014

    Being a new owner of a 2014 GMC Acadia we've loved every aspect of your dealership. Our salesperson was Steve D and was outstanding during our visits to learn about the GMC brand and throughout the sales process. Just had the Acadia in for 5K service and everyone was polite and courteous. So glad we chose Faulkner!
  • Faulkner Gmc

    5 out of 5 starsby RobertK81 on 09/05/2014
    updated 09/26/2014

    The sales man was very helpful by answering and questions that I had. I would definitely recommend Faulkner Buck Gmc to all my friends and family!
  • Buy from Faulkner

    5 out of 5 starsby WalterLJer on 09/16/2014

    Our initial greeting was friendly and informative. Our Sales Rep Brett P was informative and knowledgeable by showing us all the facets of the auto. He asked our likes and dislikes in autos and provided is with an auto that best suited our preference. Excellent salesperson. The other people whom we came in contact at the dealership were courteous and informative. We rate this dealer as excellent.
About our dealership