Mercedes-Benz of West Chester
Customer Reviews of Mercedes-Benz of West Chester
No Response
byon 04/29/2023
I was interested in buying a vehicle from this dealership b/c it was near my home. I read the reviews and decided to ask them why the reviews were so universally bad and did they make good on the complaints. The general manager said that's the way they do business and if I don't like it I can go somewhere else. Wow! And they haven't even sold me a car yet! STAY AWAY. The reviews are right.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Fraud Alert!
byon 01/25/2022
This past September, my wife purchased a Certified Pre-Owned GLC300 for cash from Mercedes Benz of West Chester, PA (“MBWC”). While we offered to handle the titling and registration of the car in Delaware, the salesman, Alfonso Colon, insisted that MBWC would arrange for the car to be so titled and registered, even (mis)informing us that he was required to do so by law. To date, we have not received title to the car, and neither Mr. Colon, his sales manager, nor the General Manager of MBWC, Eduardo Milan, has responded to our many requests for help.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Mercedes-Benz of West Chester offers an incredible selection of both new Mercedes-Benz models and pre-owned luxury vehicles. We strive to make the financing process as simple as possible for you. Our service department offers the best in quality. We always have the newest models from Mercedes-Benz in a number of styles for you to choose the trim that’s just right for you. Our certified pre-owned inventory offers used vehicles that have undergone a thorough inspection for the utmost in quality.
Our finance department is staffed by experts who work to ensure you’re getting the best rates possible on the car or SUV of your dreams. In an effort to make the process as easy as possible, you can even begin our finance application online.
Our certified service technicians are trained specifically in repairing luxury vehicles, and they work with expertise and efficiency to have you back on the road with your car in excellent working condition.