O'Neil GMC
Customer Reviews of O'Neil GMC
Review type:
New Car Purchase at O’Neil
another great service appointment at O’neill Buick GMC
by Larry Z on 11/18/2024updated 12/03/2024I love taking the car to O’Neill. The folks there are always friendly and efficient! I have total faith That everything that is needed will be done to perfection. The service writers are all fantastic!Thank you for your wonderful review! We truly appreciate your kind words about our friendly and efficient team at O'Neil Buick GMC. It's great to hear that you have total faith in our service writers. We look forward to seeing you again for your next visit! Sincerely, O'Neil Buick GMC Team
Inspection
by Jake8076 on 06/04/2024ExcellentThank you for the excellent 5-star rating! We truly appreciate your support, and we look forward to serving you again at O'Neil Buick GMC. Sincerely, O'Neil Buick GMC Team
New Car Purchase at O’Neil
by Michelle S on 03/14/2024Keith was a pleasure to work with during the purchasing process, and Frank was honest and forthright during the sales process. The Finance liaison (I’m sorry I forget his name) was helpful and made ‘signing on the dotted line’ the easiest… process I’ve encountered so far.Michelle, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, O'Neil Buick GMC Team
Deceptive or Incompetent
by pawel_2016 on 12/04/2016I found a truck I was interested in: a 2016 GMC Sierra 2500HD with a service body. I was in touch with the dealer for about a week, when I noticed that new dealer incentives made the price of the truck very attractive. I sent another… email to Amanda Duffy, who supposedly verified the price and asked me to come in as some rebates were to expire the following business day. I came in that same day, spent a couple of hours checking out the truck (and waiting), just to find out that the price of the truck is actually $8,000 more than advertised or verified. Their contention is that the price of the truck was correct, they just "forgot" to include the "upfitter" of the regular bed to service body. They would not honor the advertised price and declined to accept the responsibility for their omission and misrepresentations. Very disappointed. Will not shop there again. Beware...just because you verify the price does not guarantee that this would be the actual price of your new vehicle. Deceptive or incompetent....either way, I will not shop here again.Awesome ONeil Service
by Schmidty1964 on 01/17/2015updated 01/31/2015Scott in service is awesome. He made this experience yet another reason why I have BOTH a GMC and Nissan from O'NeilTop Notch Dealership
by Joe_Hetz on 01/22/2015From the moment we walked in until we left with our new vehicle the next day, every aspect of the experience was exceptional. In particular, Ben Shoolin is fantastic. His knowledge and desire to fulfill all our requirements really made this… the most enjoyable car buying experience I have had. O'Neil Buick / GMC has secured a repeat buyer.Such amazing feedback! We are so thrilled that you had a great buying experience with O'Neil and our specialist, Ben Shoolin. All the best in your new ride! We look forward to seeing you again!
Service visit
by KVBM on 01/22/2015As usual, my service visit was excellent. I was greeted when I drove in, was quickly taken care of, and my inspection was done before I knew it. LOVE that dealership!!Your feedback is very important to us. We are so pleased to hear how happy you are with our Service Department. We truly appreciate your business.
Excellent Service
by MarkFA on 01/19/2015Keith Southard did a fantastic job getting me in a vehicle at a price I could afford. He was also very thorough explaining details of the sale and functions of the car.Such great feedback! Thank you so much for choosing O'Neil! Glad to hear that Keith took good care of you during your vehicle purchase. Wishing you many happy and safe miles!
Great Service, very professional
by tmj0710 on 01/10/2015updated 01/19/2015I came in early without an appointment and they took me first to check my tire pressures and they also did an oil change.My Terrain
by Suecarl on 01/11/2015updated 01/19/2015The person I spoke with on the phone went out of the way to accommodate my crazy schedule so I could get my Terrain in for an oil change. Car was clean when it comae back. Just wish fluids were topped off.Throttle body repair
by SandraDWB on 01/14/2015My experience was great! I feel that the service technicians take time to explain the problems with my vehicle. I have been told that they tend to charge women more than men for the same problem - but I do hope that is strictly conjecture… that has no basis of truth. My only concern is that, lately, I have been experiencing major problems with my vehicle. These problems have been quite expensive and they seem to be happening more frequently. Just in the last few weeks, I've spent close to $1000. I also spent quite a considerable amount of money last year with problems related to the Malfunction Display Light (aka Check Engine Light). So this is not a problem with O'Neil but with General Motors. I am really beginning to re-think this choice in vehicles.Best Service in this Area
by Honeybeegood on 01/09/2015updated 01/19/2015Came in for oil change, tire rotation, and State inspection. As usual, service was top notch. Dave and Mike took great care of me. Thanks so much!Service Visit
by hatborobill on 01/13/2015As usual your service advisor took real good care of me. I usually work with Dave. He was busy this visit, so Mike. He got me in & out in good time. The only thing I was not happy with was my car was NOT washed!!First Class Experience!!
by ddjones13 on 01/07/2015I dealt with Amanda, Robert, Frank and Matt and the deal, the service, the follow up and the entire experience was absolutely first class from start to finish. I started with 9 dealers and when all was said and done O'Neill was victorious… because of the way these people did business. Great job and great purchasing experience!Thank you so much for your feedback! We appreciate your business and your review. Our team is here to help with all your vehicle needs from purchase to maintenance. Anything else we can do to assist you please let us know!
Awesome Experience!!!
by Rob_128 on 12/28/2014updated 01/07/2015I had a great and pleasant experience at your dealership. I dealt with Frank Raisman, who was professional, courteous, kept me updated on the status of my Yukon, and was a pleasure to deal with. I would definitely recommend going to Frank… to my family and friends. When I am ready for a new truck, I plan on coming to O'Neil to purchase that truck through Frank.Thank you so much for your feedback! We appreciate your business and look forward to working with you in the future. Frank is a trusted specialist and an asset to our dealership, we are so pleased to hear that you were happy with your service.
service at O'neil GMC
by delcomike on 12/23/2014updated 01/03/2015Scott and Todd along with the tech attempted to fix the tire problem on my 2015 GMC Canyon for the second time . The simple conclusion is that the brand new Goodyear tires are defective. The guys tried their best and hopefully we can bring… this problem to a successful conclusion soon.Love Scott Saldan
by Joe_Stefanick on 12/19/2014I love working with Scott Saldan - he treats me royally, and is always extremely pleasant and professional. Scott is an asset to O'Neil Buick GMC! I keep coming back to O'Neil because of how awesome Scott is.Great experience at ONeil Buick
by AndreaMcAfee on 11/19/2014updated 12/08/2014Everyone was very helpful and did their best to get us the right price with all the features we had hoped for. Walked in around 2pm and left with a new vehicle at 5:30pm.We are so happy that you had a great experience with us! Congratulations on the new vehicles and thank you for your business!
Always Great
by jhd18914 on 11/24/2014Service is alway ready when you arrive. They have everything together, get you and get you out without any hassles. They check to see if anything other than what you came in is needed, and update what needs updating.New Car
by Kathie_K on 11/02/2014updated 11/17/2014My salesman was very helpful. He is always very helpful, knowledgeable and very considerate. One of the reasons we went with a GMC vehicle was so we could continue to deal with Keith Southard. He is a real asset to your company.Thank you Kathie! We appreciate your continued business and we are so pleased that you are happy working with Keith.
Great Service!
by Jeffrey1970 on 10/31/2014updated 11/07/2014Great job, I always have a pleasant experience every time that I have been here. Everyone is very helpful and nice!
Michelle, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, O'Neil Buick GMC Team
by O'Neil Buick GMC on 03/15/2024