Sloane Toyota of Philadelphia
Customer Reviews of Sloane Toyota of Philadelphia
Review type:
Tundra Man
Professional Service with Care
by Mark Kohl on 08/01/2025Sloane Toyota of Philadelphia replaced the timing belt, water pump assembly and serpentine belts on my 2008 Solara SLE Convertible. Everything was completed ahead of the projected timeline. I feel confident with the quality of the… service. It’s a big job that was completed professionally and it was appropriately priced.Mark, thank you for sharing your positive feedback about the Sloane Toyota of Philadelphia service team! We wish you safe travels ahead!
In and out
by Jaziu on 06/05/2025Fast service, Courteous staff, would recommend...Thank you for choosing Sloane Toyota of Philadelphia, we appreciate your positive feedback!
Tundra Man
by Tundra Man on 04/29/2025Best Toyota dealer in the area for sales , parts , and service. Knowledgeable well training staff in all departments makes it a pleasant place to do business. Professional courteous experience is what they are known for.Thank you for the fantastic feedback! We're delighted to hear that our team at Sloane Toyota of Philadelphia provided a professional and courteous experience across all departments. We appreciate your support!
Terrific Experience!
by Joe b on 02/04/2025updated 02/11/2025Our salesman, Johnson, was knowledgeable, friendly, helpful and patient as we went through the decision making process. Everyone at the dealership that we had contact with was friendly and helpful. Thanks for a great experience.Joe, we're delighted to hear that Johnson and the team at Sloane Toyota of Philadelphia provided you with a great experience. Thank you for sharing your positive feedback!
5 stars
by Isabela on 12/04/2024updated 12/11/2024Ed my consultant was kind and may everything easier for my purchase and each staff was so nice thanksIsabela, we're delighted to hear that Ed and the team at Sloane Toyota of Philadelphia made your purchase experience smooth and pleasant. Thank you for sharing your positive feedback!
Worst Toyota experience ever!
by Michael on 10/19/2024Let me start off by saying this dealership and their service department are terrible. I took my 2022 rav4 to get dye put in the oil to see if the engine is bad, all they did was change the oil pan gasket and oil. They said I declined… service for my 4 wheel alignment and wiper blades which isn't true. They didn't even rotate my tires which is included everywhere. I didn't need an alignment or wiper blades. This truck and dealership have been my worst toyota experience. I've been a toyota customer since 2015. No more! They are pros at dragging out issues, not to address and fix them properly. The warranty is good for nothing! I paid for toyota's mistakes on this one. I don't recommend taking a toy car to this dealership for service or buying anything from them. Don't but a toyota from manufactured at their Kentucky plant. Panel alignment is off, door fills with water. Engine leaks oil. High energy cable put in wrong, and not recalled, etc.... built like 💩Michael, I'm truly sorry to hear about your frustrating experience with us. We strive for excellence in service and it's clear we fell short here. I would like the opportunity to address these issues directly and work towards a resolution that meets your expectations. Please feel free to reach out at your convenience so we can discuss this further. Thank you, Brett Younger - General Manager - (215) 742-9300
Sloane Toyota Is The Best
by Joe McShane on 10/01/2024Professional efficient friendly and knowledgeable are the perfect definitions of Sloane ToyotaJoe, we really appreciate your feedback! Thank you for choosing Sloane Toyota of Philadelphia.
Great Toyota dealer
by Johnson on 06/05/2024They provided 2025 Camry SE earlier than promised date which is impressive to me.Thank you for the great review! We appreciate your business here at Sloane Toyota of Philadelphia.
Sloane Toyota of Philadelphia is the best.
by Mary henon on 02/06/2024Everyone at Sloane Toyota goes above and beyond to provide exceptional service. I recently had body work done. Not only did they do outstanding work but Danilo de Oliveira was pleasant and easy to do business with. He went out of his way to… address any concerns I had and offered to provide a Lyft ride if I needed one during the time the work was being done.Mary, we're so glad to know that Danilo and the team at Sloane Toyota of Philadelphia provided you with exceptional service and outstanding quality work. We always aim to make your experience as convenient as possible, so this is great to hear. Thank you for sharing!
Sloane Toyota on Cottman Avenue in Northeast Philadelphia is the best
by Joe McShane on 12/28/2023Joe Darcy, Oscar and all the service staff at Sloane Toyota provide professional efficient and timely service in a friendly environment.Joe, we're happy to know that our team at Sloane Toyota of Philadelphia provided you with efficient and friendly service. Thanks for the shout-out to Joe and Oscar from our service staff! We appreciate it.
Service for flat tire
by Delaine on 12/19/2023I had purchased a certified used Toyota Highlander. My daughter had driven the car and had gotten a flat tire. She called Toyota care . They sent someone to fix the flat tire. Because we didn’t have the wheel lock for the tire it had to be… towed to the dealership. The next morning Matthew called and informed me that they had the car.i had to flat tires and they replaced the tires and did an alignment. Matthew called and also keep me informed by text messages. Joe Darcy was also helpful. He ordered the tire lock for my car. Everyone was helpful at this service department.Delaine, we're delighted to know that Matthew and Joe were able to fix your flat tire promptly! At Sloane Toyota of Philadelphia, top-notch service is always our commitment to you - thanks for sharing your experience with us!
Great service
by Cathy M on 12/13/2023My vehicle required routine maintenance and upon inspection needed additional services. Joe explained everything, including cost and the length of time needed to complete. Always a pleasure dealing with Joe!Cathy, it's great to know that Joe was able to thoroughly explain the maintenance process for your vehicle at Sloane Toyota of Philadelphia. We appreciate you taking the time to share this positive experience!
Very Surprised!
by Mark H on 03/15/2023I’ve been using this dealership for years and the last service I had (last week) was different. Everything was done as usual as far as quality, time frame, service provider details..however the “checkout” was horrible! First off, I had to… “find” my own vehicle (in the parking lot) when the work was done. After locating it, I had to remove all of the plastic etc that they used while servicing it? I attributed it to the way of things since Covid. But this was shocking as usually the valets would handle this. Still is a great dealership/service.Thank you for your valuable feedback, Mark. We are always looking for ways to improve our service and reviews like these go a long way in helping us. If you have any further feedback, we are always available to take your call. Thank you for your continued support!
Excellent Customer Service reasonable price
by Mac on 01/13/2023Excellent Customer Service by Sales Person (Ahamadur), Managers and Finance personnel. We purchased pre-owned Toyota Certified 2020 Sienna XLE and quite satisfied with overall purchase.Inspection visit
by Pat G on 07/26/2022I am happy to always share my experiences at Sloans dealership and service department because they are always awesome! I always schedule through the sales Rep Rick! He is very pleasant, helpful! He shows he cares about the service provided!… He listens and makes sure you get the service needed! He is awesome! I always look forward to going to sloans! I would never go anywhere else! Thank you for such great service!Excellent Service at Toyota Cottman, Phila. Dealership
by Cookie on 04/29/2022All of the service reps are extremely knowledgeable, respectful, thorough, helpful, caring & polite & go over everything in detail of what is being done to your car. Our car was done in a very timely manner, even though it was very crowded… there.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Ray Hildenbrand- Service Manager- ray.hildenbrand@sloaneautos.com- (215) 742-9300
There’s no place like Sloane!!!
by Evan on 02/02/2022I had an incredible experience thanks to the General Manager Jason Discolo and his team, including Mark Vega and Javier Zambrano. They made the process very enjoyable and were very helpful with every question I had. I can’t wait to go back!Evan, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Jason Discolo - General Manager - Jason.Discolo@sloaneautos.com - (215) 742-9300
Smooth & seamless
by Jon on 01/25/2022What I liked about my recent service experience at Sloane Toyota were the consistent updates from start to finish. Even before my actual appointment, I was kept apprised through text reminders and phone confirmation. Throughout my… appointment, the process was also professional and expedient.Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Ray Hildenbrand- Service Manager- ray.hildenbrand@sloaneautos.com- (215) 742-9300
Best car buying experience
by Tim on 08/25/2021Edward Kogan made my whole experience there the best. Straight forward no games. Delivered what was promised.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Jason Discolo - General Manager - Jason.Discolo@sloaneautos.com - (215) 742-9300
Sloane Toyota once again provides quality professional service.
by Sloane Toyota 1546 Cottman Ave on 07/28/2021Friendly staff,pleasant environment and knowledgeable people sum up Sloane Toyota.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Jason Discolo - General Manager - Jason.Discolo@sloaneautos.com - (215) 742-9300
Great Service for my car
by wk21comments on 06/29/2021I would recommend going to Sloane on Cottman Ave. for any repairs and inspection for your car. Great customer service and friendly staff.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Jason Discolo - General Manager - Jason.Discolo@sloaneautos.com - (215) 742-9300
Sloane Toyota of Philadelphia serves the Philadelphia, PA area with New Toyota and Used Car sales and service. We have regularly updated lease deals, flexible financing, and a fully stocked parts department. Part of the Sloane Automotive Group, which has been serving the Philadelphia area's automotive needs since 1970, we look forward to helping you. "There Is No Place Like Sloane." Contact us today:
1546 Cottman Ave
Philadelphia, PA 19111
(215) 742-9300
https://www.sloanetoyotaphiladelphia.com/
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
Thank you for the fantastic feedback! We're delighted to hear that our team at Sloane Toyota of Philadelphia provided a professional and courteous experience across all departments. We appreciate your support!
by Sloane Toyota of Philadelphia on 04/30/2025