#1 Cochran Chrysler Dodge Jeep Ram of Allegheny Valley

Today 9:00 AM - 6:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of #1 Cochran Chrysler Dodge Jeep Ram of Allegheny Valley

1.0
Overall Rating
(1)
Recommend: Yes (0) No (1)
Write a review: Sales | Service
20 Reviews
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service Rating

Two week wait for repairs

by MMCGRS on 12/10/2018

This is the second time I needed a repair and was told at least a two week wait. Why buy a car here when it takes two weeks to get an appointment on a breakdown? I have purchased over 12 vehicles from Cochran;'s.... never again!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Dodge Promaster 2014

by AudioComm on 10/17/2014

After looking at several dealers in the area and ohio - I settle on Cochran of Allegheny valley - they made a vehicle available for me to test and were patient as I went back and forth between several vehicles they had - but in the end the price was lower than the competing dealer and the sales person was great - good job to Jason Hladney who assisted in the sale and made sure everything was a smooth transaction

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service department!

by megharv18 on 10/08/2014

I am so glad I chose #1 Cochran! They went above and beyond to make my car buying experience a breeze. I'm very happy with my purchase and the service I receive at #1 Cochran. I'll be a customer for life! :)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Absolute best :)

by megharv18 on 10/08/2014

I am so glad I chose #1 Cochran! They went above and beyond to make my car buying experience a breeze. I'm very happy with my purchase and the service I receive at #1 Cochran. I'll be a customer for life! :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service check up

by geopatty on 10/04/2014

I bought my '07 Jeep Liberty and serviced it at this dealership. I would go no where else. they are always friendly and courteous and I never have had any problem. when I am ready to buy a new jeep I will certainly return to Cochran for my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Salesperson, Easy Transaction

by MrsD08 on 07/14/2014

Our salesperson Bonnie was awesome. We highly recommend that you ask for her! She was professional, knowledgeable and explained the process of trading in and purchasing a vehicle through the dealership, #1 Cochran of Allegheny Valley. As the commercials indicate, and as our experience proved, it was a very 'basic' transaction, there was no haggling, it was all spelled out with the options for financing, the price of the vehicle and the monthly payments. Your choice, if you like or can afford the deal, then it breezes by from signing and driving your new vehicle! We purchased a 2014 Jeep Grand Cherokee Overland in Maximum Steel Metallic. We traded in a 2011 Jeep Grand Cherokee Overland. Even though it was late in the afternoon of 7/5/2014, and the dealership hours indicated they closed at 5pm, everyone made sure we left with our new vehicle, right down to the lot attendants that washed and prepped the car for delivery. We would recommend this dealer to any family or friends and we will continue to deal with them as long as the dealer continues to use this purchasing experience. MUCH different than hours upon hours, a whole day even in the past, to purchase a vehicle. Thank you and hope this review will make you consider purchasing a vehicle from #1 Cochran.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

great car buying experience

by kamm5553 on 07/13/2014

I approached the lot this AM with great trepidation. Tbe last time I attempted to purchase a car, I spent 2 1/2 hrs in a chair waiting out a deal and left in a huff. I was assisted by Nick M who helped me make the easiest car purchase ever but I should say that all the people I came in contact with were helpful, friendly and wanted to make my experience positive. Great customer service. I would recommend #1 Cochran. Just as an aside, I am a single older woman. I was treated with respect and dignity. Thanks everyone at #1 Cochran

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Easiest Purchase Ever!!

by LoveOurJeeps on 07/11/2014

Honest to goodness bottom-line pricing AND least wait-time to process paperwork, than we have ever had. Thanks Cochran!! And, to our sales associate, Bonnie O.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchase Process

by sweetpea22 on 06/02/2014

I went to the dealer with no intention of purchasing a vehicle but...... the sales person was very personable and not pushy at all. I realize that they are in the business of selling cars but they try their best to help you get into the vehicle you want and can afford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

I usually HATE car shopping!

by BrotherJim on 06/01/2014

Usually my least favorite activity in all the world is when my husband and I have to shop for a vehicle. I don't like playing the game that usually happens between the customer, the salesperson, and the sales manager. This was one of those rare times that the experience was totally different. Everything was completely upfront. I received great feedback from the online salesperson and went to the dealer with a list of cars to see. The salesman was not what I call the classic "diamond Jim salesman". We honestly felt like he was in favor of us staying within our budget than he was with winning a sale. Everyone was pleasant and not pushy, especially the salesman who was knowledgeable about the car and instead of exercising all the sales gimmicks, he let the car sell itself and let us make our decision. The only thing he did do was to try to bring the price of the car to our budget line. We love the car, enjoyed the buying experience and we would definitely buy a car at Cochran again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My new Jeep Cherokee

by suziejeep on 05/27/2014

I worked with Nick M and he was terrific! Can't recommend him, or Cochran, highly enough. Thanks so much. Truly enjoying my new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Writer

by grimes58 on 04/20/2014

John S was thorough and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

No problems

by mbutts2002 on 04/13/2014

They did what they said they would, when they said they would. Enough said.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Please Help Me!!!

by FrJD on 04/04/2014

Actually, I was on my way to the dealer to pay a visit to my salesman. It pays to be nice to the people that will sell you a major purchase. A few miles away, I heard a flapping sound and thought I had run over a bag or something. I pulled over and saw that a piece of plastic had come off and was scraping the tire. I snapped it back or so I thought and drove a foot or two. The noise started again. Pulled over and called Steve A, the salesman. He came and did emergency surgery on the side of Route 28 South to my Chrysler 200. I was able to drive it to the ER at the dealership. It was closed and I got a ride home. The next day, The ER contacted me and the part was in stock, but not covered by Blue Cross. That's the reason for my unhappyness - Who would be thrilled buying a piece of black plastic and installation for $200.00. Oh well, such is life. Nevertheless, the ER and staff did a great job and my Chrysler 200 didn't have to be admitted!!! Iwas able to take it home and it is doing very well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
sales Rating

Repete Buyer

by klbj on 03/31/2014

Jason T is outstanding!!!! No BS, straight forward and great knowledge of the product. This is our third purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

by tnt8203 on 02/27/2014

I had a positive experience with #1 Cochran for my service visit. My salesman was very attentive, the waiting area was clean and the service was done in the time I was told it would take. Would recommend this dealer to all my family and friends that don't already buy and have their vehicles serviced here.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Great experience

by hoosawake on 02/27/2014

This dealer was great to work with and very fair. I would highly recommend them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best Service Ever

by smitty81 on 02/16/2014

Polite. Informative. Helpful with good service tips. Really nice waiting area. Done in an appropriate time frame. What else can you ask for!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

good job

by Gina on 02/04/2014

Work done efficiently pleasant employees

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent service

by Peg692 on 01/17/2014

Cochran made it easy to buy a new car. It was fast, efficient and very easy to negotiate. We will definitely go to them for any other vehicles we purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
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