Faulkner Subaru Of Mechanicsburg
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Customer Reviews of Faulkner Subaru Of Mechanicsburg
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Great Experience!!!
by Sln1963 on 04/18/2023Best car buying experience I have ever had. Entire staff was extremely courteous especially our salesman.Subaru Ascent lease
by Jerry.Connor on 04/11/2023Smooth process to lease an exceptional vehicle. Highly recommend the Ascent, Faulkner Subaru and Austin the salesmanExcellent Dealership
by Bronco 1 on 03/01/2023From the first phone call to delivery of vehicle couldn’t have ask for more, shopped other manufacturers this dealership is #1 hands down. My sales person Zack was unbelievable!Faulkner Subaru Mechanicsburg, PA
by Jlksrjs on 01/04/2023The sales staff are very accommodating and helpful in finding a car for me. I was in an accident and my car was totaled. They worked with me until my funds were released by the insurance company. In my opinion Faulkner Subaru went above and… beyond to accommodate me.Buying new car
by Christina on 11/11/2020Dealership was friendly, clean. Mason Kelley was knowledgeable about all the cars I was interested in and was able to help me narrow down my top picks. The buying process was quick and Mason had my new car to me to n perfect condition and… was able to answer all my questions.Jeff Herrold Forester
by JHERROLD on 11/28/2017A positive experience overall. I felt I paid a fair price for my Forester and received a fair price for my trade. Mike, Nick and Brigitte were professional and efficient.No Presse
by ludwiggatsby on 04/11/2017updated 04/24/2017I had a very pleasant experience buying my new Impreza from Faulkner Subaru. I always dread going car shopping because I feel a bit like prey with salespeople when I walk into a dealer. Faulkner was not like that. Jessica, our sales… consultant, gave us the information we needed about the cars, we did a test drive, and allowed us to leave without even pestering us about a decision. This really impressed me. When we decided what car we wanted, it was not in stock so Jessica did a little magic and was able to get us exactly what we wanted in a short time. Everyone at Faulkner treated us with respect and we would not hesitate to get our next car there.Great Atmosphere
by Gburgy24 on 04/07/2017I bought my 1st new car from this dealership. I was nervous but they were patient with my questions, were thorough in their explanations, were attentive, and not pushy.Amazing customer service!
by msstarratt on 12/16/2016My husband and I are extremely content with the service we experienced with Faulkner Subaru. It was the easiest and fastest vehicle transaction that our family has ever experienced! Our sales representative, Guy Centini, was completely… professional and accommodating to all of our needs and specifications for the make and model of the Subaru that we wanted along with our desired payment bracket with no money down. The whole staff was also very professional and exhibited stellar customer service. We plan to continue a business relationship with Faulkner Subaru, which for us is surprising, as we have had many mediocre experiences in the past. We recommend this dealership to anyone interested in buying a Subaru and to go and work with Guy! He does his best in getting you the vehicle that you want with the exact specifications that you requested!Rev. D. J. Seiple
by dseiple12 on 10/03/2016All in the dealership were well trained to meet all the needs of the customer. It was a good experience.Fantastic!!!
by Loudera21 on 09/02/2016updated 09/13/2016Subaru was quick to help us out!! They did a wonderful job with the whole experience. They understood our needs and were able to fufill them. We worked personally with Saige to find our right vehicle. Also Chris helped us get a rental in… the meantime and help us out with other things as well. Saige and Chris were not pushy, and they were just there to help us out and give us what we wanted in a car. They all were friendly and this is one of the best dealerships I have been too. Subaru in Mechanicsburg was fantastic and I would recommended them to anyone!Falkner Subara
by mongo2016 on 08/25/2016updated 09/07/2016Decent people focused on the customer's needs.Robert Shunk
by frankshunk on 08/10/2016updated 08/23/2016Very Satisfactory overall. Would have been excellent except for the hard sell on the maintenance insurance toward the end of the deal, which could have increased my monthly payment by a considerable amount.Subaru Legacy
by Margaret62 on 08/08/2016updated 08/22/2016Faulkner couldn't have been more accommodating - friendly staff and very professional. I had a little bit of a learning curve on the all of the technology in this car - I asked a lot of questions and they were very helpful and patient.… Highly recommend them.Good Experience for Car Buying
by LaLyDa31 on 07/26/2016updated 08/11/2016Initial contact with Faulkner Subaru was through email. I quoted a price and they accepted. They worked with my time schedule and didn't pressure with nuisance calls. When I arrived at dealership, everything was ready, the buying took… about 1 1/2 hours(in door and out). It helps to be informed with fair market values before going to purchase a vehicle. Anyway, everyone was friendly and helpful. Dealership was clean and busy. FYI. I drove an hour away from my home to purchase at Faulkner because my local dealership quoted me $3,200 more and refused to budge.Superb Service - Highly Recommended!
by SamuelD76 on 07/15/2016updated 07/20/2016Being a first-time car buyer, I was rather nervous when I came here to take a look at the Subaru Forester. However, this dealership is truly customer-oriented, which made this a fantastic, five-star, stress-free experience. For… example, every staff member was professional, welcoming, and patient, never making me feel rushed or overwhelmed and never trying to get me to buy a car outside of my price range. While all of the staff members were great, I'd like to specifically single out Chris Carvell, the sales manager, and Luke K., my salesman. Chris was one of the first people I met at the dealership, and was not only very welcoming to me, but also to my father, who came a few minutes later so I could get his perspective on the car as well. Chris was also extremely prompt in returning the two phone calls I made - at most, I waited for maybe 10 minutes from the time I left my message until his return call. However, I was most impressed by Luke, the salesman assigned to me, particularly with his patience and his extensive knowledge of the Forester - from where everything was under the hood to what kind of wheels it took to the different features in the car and their location. If you visit this dealership, I'd definitely recommend asking for him. To top it all off, the dealership itself is very clean, laid out really well, and has a very comfortable and spacious waiting area with plenty of variety in the complimentary beverages and snacks (although I was never kept waiting for more than 5 minutes at a time). Although I hope to keep this car for at least the next 8 years, I will absolutely be coming here for my next car, and will definitely be referring friends and family.great dealer managment
by Kathy276 on 07/18/2016Mech Faulkner Subaru really worked with me to help get me the best deal I could trading in my 2013 OutbackBuying a Subaru Outback
by Winston1517 on 06/01/2016Our salesperson was excellent. He explained the vehicle and its features quite well. He answered all our questions and did not try to push us into making a deal. He remembered what we discussed and fulfilled everything that we decided on.… This was my first experience at a Subaru dealership and found it to be a good one.Best Car Buying Experience
by JD17068 on 05/05/2016My Subaru Forester purchase was the best new car buying experience that I have ever had. The staff at Faulkner Subaru in Mechanicsburg were friendly, knowledgeable, and thorough. They asked questions to find out what my needs were, and… helped me find the vehicle that was right for me. Their facility is modern and they have the cleanest service department that I have ever seen! I highly recommend Faulkner Subaru in Mechanicsburg for your next car purchase.Best Car Buying Experience .
by DianaJohns on 04/05/2016This is the first time ever that I walked into a dealership and was treated like family. No pressure, no lag time. You always new what was happening. No haggles. I told them what I wanted to spend and they made that happen. Everyone was… very friendly and helpful. I felt like I was the only one in the dealership and they were very busy that day. My first Subaru and I will tell you I will always buy a Subaru. Great vehicle and great customer service. My salesman Mike Ulrich was very helpful and knowledgeable and patient (I had a lot of questions) I enjoyed working with Mike it was not all about the sale but how comfortable I was also. I think that is was sold me also. Hope this helps... Diana and HaroldMy Beautiful 2016 Subaru Forrester
by SandiWill on 10/09/2015I highly recommend and commend Jessica Evans, Chris Carvell and Zack Beishline on their professional, thorough, friendly and wonderful way they all handled everything when I bought my Subaru Forrester. Thank all so much!
Subaru Crosstrek
Subaru Outback
Subaru Forester
Subaru Impreza
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