Faulkner Subaru Of Mechanicsburg
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Customer Reviews of Faulkner Subaru Of Mechanicsburg
Review type:
Service Review
by Babyblue on 09/26/2023
Service was provided as described, in a timely manner and at the cost quoted.
72 reviews
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Service Review
by Babyblue on 09/26/2023Service was provided as described, in a timely manner and at the cost quoted.Express Service
by rrwinPenn on 07/12/2023HIghly effiicient. I was able to drop off my Subaru Outback without an appointment and get serviced. Received a text message when it was finished.Battery replacement
by Harryjr on 05/23/2023Just stopped in without an appointment and requested a battery check and possible replacement. Turns out the battery was indeed bad and they replaced it under warranty. No fuss.Great Experience!!!
by Sln1963 on 04/18/2023Best car buying experience I have ever had. Entire staff was extremely courteous especially our salesman.Subaru Ascent lease
by Jerry.Connor on 04/11/2023Smooth process to lease an exceptional vehicle. Highly recommend the Ascent, Faulkner Subaru and Austin the salesmanExcellent Dealership
by Bronco 1 on 03/01/2023From the first phone call to delivery of vehicle couldn’t have ask for more, shopped other manufacturers this dealership is #1 hands down. My sales person Zack was unbelievable!Faulkner Subaru Mechanicsburg, PA
by Jlksrjs on 01/04/2023The sales staff are very accommodating and helpful in finding a car for me. I was in an accident and my car was totaled. They worked with me until my funds were released by the insurance company. In my opinion Faulkner Subaru went above and… beyond to accommodate me.Great service
by Mrs Monk on 03/09/2022This was my first oil change and tire rotation. All done at no charge. Very courteous service. Oh, and my car was washed before returned to me.Battery not charging
by Beth H. on 01/11/2021The problem was explained and made sense.Buying new car
by Christina on 11/11/2020Dealership was friendly, clean. Mason Kelley was knowledgeable about all the cars I was interested in and was able to help me narrow down my top picks. The buying process was quick and Mason had my new car to me to n perfect condition and… was able to answer all my questions.Tom Hoffman
by Linda123 on 06/25/2018He was very helpful and answered all myquestionsFaulkner Subaru Mechanicsburg PA
by dennisblair on 01/02/2018Routine 10,000 mile maintenance check. Staff was extremely informative, attentive and speedy. Could not have been more satisfied.Jeff Herrold Forester
by JHERROLD on 11/28/2017A positive experience overall. I felt I paid a fair price for my Forester and received a fair price for my trade. Mike, Nick and Brigitte were professional and efficient.Service
by oemom2001 on 06/05/2017very nice experience, clean every professionalNo Presse
by ludwiggatsby on 04/11/2017updated 04/24/2017I had a very pleasant experience buying my new Impreza from Faulkner Subaru. I always dread going car shopping because I feel a bit like prey with salespeople when I walk into a dealer. Faulkner was not like that. Jessica, our sales… consultant, gave us the information we needed about the cars, we did a test drive, and allowed us to leave without even pestering us about a decision. This really impressed me. When we decided what car we wanted, it was not in stock so Jessica did a little magic and was able to get us exactly what we wanted in a short time. Everyone at Faulkner treated us with respect and we would not hesitate to get our next car there.Great Atmosphere
by Gburgy24 on 04/07/2017I bought my 1st new car from this dealership. I was nervous but they were patient with my questions, were thorough in their explanations, were attentive, and not pushy.Faulkner service survey
by robbins431 on 03/31/2017overall experience has always been 4star to this date! However, the only negative was not being given an explanation as to why an issue that was called about wasn't addressed at the time of regular maintenance and service.Engine Repair
by OdoomAcademy on 01/02/2017Jeff Phillips, the Subaru Advisor was very cordial, respectful and empathetic with our situation. We received an e-mail reminder about our scheduled appointment, and we were quickly on our way with a loaner vehicle. We were a little… hesitant to purchase another Subaru, but the service and sales staff were so professional we decided to stick with the Subaru brand.Amazing customer service!
by msstarratt on 12/16/2016My husband and I are extremely content with the service we experienced with Faulkner Subaru. It was the easiest and fastest vehicle transaction that our family has ever experienced! Our sales representative, Guy Centini, was completely… professional and accommodating to all of our needs and specifications for the make and model of the Subaru that we wanted along with our desired payment bracket with no money down. The whole staff was also very professional and exhibited stellar customer service. We plan to continue a business relationship with Faulkner Subaru, which for us is surprising, as we have had many mediocre experiences in the past. We recommend this dealership to anyone interested in buying a Subaru and to go and work with Guy! He does his best in getting you the vehicle that you want with the exact specifications that you requested!Professional and honest
by Bethrw04 on 11/10/2016I went in for an inspection and oil change. I was informed throughout the process of what to expect and options for needed repairs. They didn't force me into anything nor suggest unneeded work. They know Subaru's thoroughly and it shows in… their work. I'll miss them when I move.Valiant Effort
by robertw76 on 11/05/2016we had an intermittent power loss problem. Faulkner mechanics tried to replicate the problem but everything checked out okay (codes were checked and auto was test driven.
Subaru Crosstrek
Subaru Outback
Subaru Forester
Subaru Impreza
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