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Customer Reviews of Jim Shorkey Ford

Review type:

Overall rating

5.0
5 out of 5 stars

(10 reviews)


Customer recommendations:

Yes (10)|No (0)

Shorkey CDJR and JJ are Awesome

5 out of 5 starsby Matt Murray on 06/20/2025

This was the second vehicle we have purchased from Jim Shorkey CDJR and the process was awesome. Our Salesman JJ was responsive and super helpful throughout. Can't recommend him enough.
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10 reviews
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  • Shorkey CDJR and JJ are Awesome

    5 out of 5 starsby Matt Murray on 06/20/2025

    This was the second vehicle we have purchased from Jim Shorkey CDJR and the process was awesome. Our Salesman JJ was responsive and super helpful throughout. Can't recommend him enough.
  • Great service

    5 out of 5 starsby Bree on 06/03/2025

    Great place to work with! Jim Shorkey CDJR was welcoming and my salesman, JJ, was knowledgeable, helpful, and made me confident in my purchase.
  • 2025 Durango

    5 out of 5 starsby Randy R on 05/20/2025

    Bought my 2025 Dodge Durango on 5/19 from (JJ) Justin Jones at Shockey's CDJR North Hills. What a great easy pleasurable buying experience. Definitely recommend Justin. -Randy R.
  • TOTALED!!!

    5 out of 5 starsby L McNeil on 04/20/2025

    My 2020 Jeep Compass purchased from Shorkey was totaled in an accident on 2/4/25. On 2/14 (Valentine's Day), went into Shorkey and was excitedly greeted by Justin Jones (JJ) to help me again. Correctly perceived what I was looking for, and he showed me exactly what I was looking for. I wasn't immediately aware that it was a Compass Limited, but was very excited when I saw it. 1-2-3, in-and-out with JJ and Jocelyn for financing. LOVE THE CAR!!! TU TU TU!!!
  • Car Purchase

    5 out of 5 starsby Kim C on 04/07/2025

    I recently had the experience of purchasing a used car from JJ (Justin Jones) at Jim Shorkey on McKnight Rd, Pittsburgh,PA. As soon as I walked in I was greeted by JJ and within 10 minutes, I was test driving the car that I was interested in. JJ was polite and considerate as he balanced us and another customer, frequently checking in with us, to see if we needed anything. JJ, made the whole experience pleasant. I was actually dreading the process but it was easy and was a done deal in 2.5 hours. We drove out with our new car and are enjoying driving it. I was pleasantly surprised when JJ called this am to see how we were doing with our new car and if we had questions or needed anything. I thought that was a nice touch. Above and beyond customer service at this dealership. Thank you JJ.
  • Jeep Gladiator purchase experience...

    5 out of 5 starsby Wiiliam S on 03/26/2025

    I purchased a 2024 Jeep Gladiator from Justin Jones "JJ" in North Hills. I have heard the Shorkey team truly cares about their customers and do what that can to make the customer happy, and that was the experience I had buying my new Jeep. JJ and his manager, Alfred, worked everything out and made my buying experience relaxing and easy. I had a strict budget and JJ and the Shorkey team went above and beyond to get me where I needed to be. It was the best experience I have ever had buying a car. I highly recommend JJ to anyone I hear is looking for a vehicle. Great Job JJ, I wish you much success! Thanks again, JJ! -Willaim S.
  • Bad experience with your dealership? Go to Shorkey for the win!!

    5 out of 5 starsby Brad on 08/25/2024

    I had a bad experience with my current dealership that I purchased my last 3 vehicles. Because their service garage has gone down hill since Covid I was in an immediate need for a change when looking for a new car. To be honest I wasn’t really looking for a new car as my current vehicle was only 3 years old. But I got a lemon. I knew Rich Penn at Shorkey (family friend) and went to see him about issues with my current vehicle. Rush assured me I needed to get out of this vehicle now. So he called JJ (Justin Jones) at sales and told me to go up and see him. It was already late in the day on Thursday 5pm. JJ worked with me for about 4 hours to find me exactly what I was looking for and I am very proud of his passion and positive attitude. He never lost focus on the end goal and even though there was a couple of times I wasn’t sure if we were going to get a deal done. His perseverance and goal to win on his mind. We got it done. I know he worked over that day to close the deal. I would like to thank him personally. But the whole team was awesome to work with. Very transparent. The head of sales and Mike were both amazing as well. Your team is full of winners!! Go to Shorkey for the Win!!
  • Great place to buy a new truck!

    5 out of 5 starsby DNeal on 08/22/2024

    Jim Shorkey North Hills made this experience super easy. JJ took care of me and the deal I wanted on a new Ram 1500. I will buy here again and recommend Jim Shorkey and JJ to everyone.
  • Highly Recommended

    5 out of 5 starsby George on 08/21/2024

    Just purchased a new Grand Cherokee from Jim Shorkey North Hills. Justin Jones (JJ) was our salesperson. He was very knowledgeable, easy to work with, and made the entire buying process effortless. We would highly recommend that anyone purchasing their next vehicle use Jim Shorkey North Hills and specifically ask for JJ. You will not be disappointed!
  • Had a great experience at Jim Shorkey

    5 out of 5 starsby Jameel on 06/26/2024

    Nicole Cox took very good care of me , helpful in every way possible, even offered to ride me up the street to renew my expired license. Very friendly, family like dealership . Will refer friends and family, thanks again Nicole .
The following reviews are more than two years old. They are not included in the overall rating.
63 reviews

  • No pressure dealer

    5 out of 5 starsby Rob Corcoran on 08/20/2022
    updated 08/29/2022

    Jason Yavorski was very knowledgeable about the trucks we were shopping for. He made the buying process very simple. Jason and the Shorkey team were a pleasure to deal with. We will definitely be referring friends and family to Jason!

  • Highly recommend!

    5 out of 5 starsby Natalie Miller on 05/04/2022

    Jim Shorkey north hills was such a great experience. The staff was very accompanying, knowledgeable and friendly. Highly recommend purchasing a car here!

  • 22 ram 2500 hd Cummins

    1 out of 5 starsby Ted Guminey Jr on 02/28/2022

    I would not recommend this dealership only reason I bought was they had the color and truck I wanted they could of cared less they about me over charged for warranty over charged on interest rate cause I was refinancing it

  • Fast friendly service

    5 out of 5 starsby Bert on 01/12/2022

    I had the pleasure working with Sarah Wright and have never had a purchase go so smooth. I filled out an online coupon to receive an additional $500 for my trade and received a call back immediately. I made an appointment for later that evening. They took my vehicle back and cleaned it while they were appraising the vehicle. They had the model I was looking at pulled up front even though I ended up going with one that was in route. Thank you Sarah and everyone at Jim Shorkey.

  • Avoid this dealership

    1 out of 5 starsby Not Happy Customer on 01/06/2022

    I would not advise dealing with this company l. They picture items in with their vehicles and after you purchase them, they are not included. They also broke a part that was on the vehicle while washing it and didn’t even offer to replace it. After talking to courteously twice, they will not get back to me. They could make this right for less than a hundred bucks but they choose not to. Ignoring my request seems to be their choice. So if only one person sees this review and chooses to avoid this dealership, they have already lost more than it would have cost them to make things right.

  • Best purchase experience ever!

    5 out of 5 starsby David Vincent on 10/18/2021

    I was pleasantly surprised at the friendly and professional service received at the dealership. Jason Yavorski was instrumental in making our purchase experience stress free and painless. Trade in and new care prices were what was expected. No surprises. The team that worked with us made us feel like family. I have purchased vehicles for over 30 years and by far this was the best new care experience ever!!! Look forward to the future deals with Jim Shorkey and Jason. Thanks so much! David Vincent

  • Will never buy elsewhere!

    5 out of 5 starsby Rob Rattigan on 09/21/2021

    Sarah made this process so easy when I totaled my vehicle and was shopping for another one. I was recommended to her by a family member and I'm so glad she was able to help me and made it so easy on my part! If you want an effortless buying experience definitely call Sarah!!
  • Nice Truck

    5 out of 5 starsby James savage on 08/10/2021

    Was a nice experience. Friendly people
  • Incredible. I’ve purchased dozens of cars in my life. Keyshawn was the best

    5 out of 5 starsby Forrest Hodges on 08/09/2021

    Straightforward, honest. I’ve purchased dozens of vehicles in my life. Dealt with what seems like 100 salespeople. Keyshawn is by far the very, very best cars salesman I’ve ever dealt with. Congratulations Shorkey for having such a wonderful person. And thank you Keyshawn for all of your help
  • Best Car Buying Experience

    5 out of 5 starsby Dustin Domb on 07/13/2021

    My girlfriend was looking for a new vehicle. We had no intention of buying right away but Brian and his team at Jim Shorkey we’re such an amazing help that we ended up walking out with a new 2020 Dodge Durango. It was my girlfriends first time buying a new vehicle and the whole team was very caring and made her experience amazing.
  • Thomas saves the day !

    5 out of 5 starsby AK of North Huntingdon area on 07/12/2021

    I did not expect to car shop anytime soon, but life hands you surprises sometimes. I reached out to Thomas Smith and he jumped into action to find me the right vehicle. He even helped me work from different Shorkey locations to find the best deal. Thank you Thomas and Shorkey for making the process a whole lot easier! Bless you guys!
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