Skip to main content
Today closed

Customer Reviews of Keller Bros Dodge Ram

Review type:

19 reviews
Sort by:

  • Great Service, great people!

    5 out of 5 starsby Scott R on 01/17/2025

    I have been searching for over a year for my Jeep Truck I recently found the exact one I wanted at Keller Brothers. The service team gave me the best car buying experience I ever had. Shout out to Anna and service team who did a hands down… fantastic job!
  • Keller Bros Best Place to Buy a Ram

    5 out of 5 starsby Dick Mercer on 12/21/2024

    I just purchased a 2025 Ram 1500 Laramie at Keller Dodge in Lititz, PA..I was an out of state buyer. Keller had the Ram I wanted so I travelled 250 mikes to complete the purchase and trade in…The sales person I confirmed my deal with was… extremely professional, knowledgeable about every aspect of the process and treated us with respect and made the sales process the best I have ever completed in over 50 years of buying cars and trucks….I recommend Keller Bros Dodge Ram without reservations and feel you will get the best deal possible…..You won’t be disappointed by their sales team….
  • My New Jeep Gladiator Mojave

    5 out of 5 starsby Robert Yates on 10/19/2024

    Look to Keller Brothers for your next vehicle. Great selection. Imogin was GREAT! Very personable and easy to work with. The vehicle was spotless when I picked it up.
  • Great commitment

    5 out of 5 starsby Ruiz family on 09/11/2024
    updated 09/19/2024

    Imogin was GREAT! Very personable and very friendly. She also made my family feel at home and took care of all our concerns. Best at the dealership!
  • Keller Bros. Dodge

    5 out of 5 starsby nancyandmike on 08/10/2017

    Keller Bros. service department has always taken very good care of all of our auto needs! They are a great dealership and service department!
    • Thank you for taking the time to leave a review for us at Keller Bros Dodge. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by salvation1 on 08/22/2017

  • Red Team Service Advisor did a great job to help me.

    4 out of 5 starsby multi22 on 06/16/2017
    updated 06/27/2017

    I had good customer service with Derek Fountain he answered and help me with all my questions.
    • Thank you for taking the time to leave a review for us at Keller Bros Dodge. We're happy we could meet your expectations!

      by subcollection on 07/31/2017

  • Review regarding 2017 Dodge Caravan from Keller Bros. in Lititz

    5 out of 5 starsby toni1674 on 04/05/2017
    updated 04/18/2017

    We had a wonderful experience making a vehicle purchase. Cal was an amazing help to us. Him and Donna went above and beyond to get us into our new van. Upon meeting Cal, we felt as if he was our friend. We are in love with our car.… Incredible professional service. Thank you. The Klingbeil's
    • Thank you, Kingbeil's! We're so happy Cal and Donna were able to assist you with all your vehicle needs! Enjoy the new ride!

      by autonation on 05/03/2017

  • Keller Bros Dodge Service Evaluation

    5 out of 5 starsby KZartman on 07/26/2016
    updated 08/10/2016

    As always the work was performed to my expectation, within the promised timeframe, at the quoted price...top notch dealer!
    • Kzartman, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by autonation on 05/03/2017

  • oil service

    5 out of 5 starsby stanley61 on 08/07/2016

    my husband was very pleased they did a great job .
    • Stanley, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

      by autonation on 05/03/2017

  • Air Bag Recall -- 2007 Dodge Charger

    5 out of 5 starsby BillHertneky on 07/29/2016

    Very pleased with this, and all other, experiences with Keller Bros. Dodge. Straight forward recall repair for the driver-side air bag actuator. Car was done properly and on time as always. Will continue to use and promote this… dealership.
    • Hello Bill, thank you; we appreciate your feedback!

      by autonation on 05/03/2017

  • 2016 Dodge Charger

    5 out of 5 starsby VSchreck on 07/07/2016
    updated 07/13/2016

    Very motivated to find and acquire the choice of car we selected. Great experience. Entire staff was courteous professional and committed. They took the hassle out of searching for the best deal. I'd highly recommend them.
    • Hi Vschreck, thank you for taking the time to leave a review for us at Keller Bros Dodge. We're happy we could meet your expectations!

      by autonation on 05/03/2017

  • Warranty Issue

    4 out of 5 starsby markk125 on 06/28/2016

    I tend to think appointments should be more readily available but with that said they got me scheduled within a few days of the initial call and performed the service quickly.
    • Hello Markk125, thank you; we appreciate your feedback!

      by autonation on 05/03/2017

  • Great deals!

    5 out of 5 starsby Erika1389 on 04/14/2016
    updated 04/27/2016

    Got a great deal on my used car! Great service and friendly staff! Thank you all!
    • Erika1389, thank you so much for the positive review!

      by salvation1 on 05/29/2017

    • Erika1389, thank you so much for the positive review!

      by salvation1 on 05/29/2017

  • Excellent staff, friendly, honest and easy to work with.

    5 out of 5 starsby mabrennan on 04/10/2016
    updated 04/27/2016

    Purchased a used Volvo S60 for our 4th vehicle for our kids. Easy delivery, easy to work with and very nice place to do business.
    • Hi Mabrennan, thank you for taking the time to leave a review for us at Keller Bros Dodge. We're happy we could meet your expectations!

      by autonation on 05/03/2017

  • Decent service

    4 out of 5 starsby Charger346 on 04/12/2016

    I had purchased a vehicle from them prior and loved the experience, this experience I felt helped but not like last time, great dealer and will buy from them again
    • We are so pleased you enjoyed your visit to Keller Bros Dodge! We hope to see you again soon and provide an exceptional experience like your first visit.

      by salvation1 on 01/16/2018

  • Great Experience!!!

    5 out of 5 starsby Mike_PA on 04/08/2016

    The overall experience was great. All the staff were friendly, helpful, and really made us feel like we were a part of the Keller Bros family. There was ZERO pressure and they were very respectful of our time.
    • Mike, thank you for sharing your positive experience!

      by autonation on 05/03/2017

  • Great Customer Service

    5 out of 5 starsby salmonmasih on 04/11/2016

    Both the sales rep, and his manager were very good, and their customer service was excellent. I would recommend Keller Bros Dodge Ram to people I know. It was nice to see that Keller Bros Dodge is a Christian company, and they are not… afraid to show it. I would go to them if needed another car.
    • We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

      by salvation1 on 01/16/2018

  • Dodge Service

    5 out of 5 starsby KBLititz on 04/08/2016

    Great vehicle service in Lancaster County, PA for your Dodge & Jeep vehicles.
    • Kblititz, thank you so much for the positive review!

      by autonation on 05/03/2017

  • Horrendous/Fraudulent Service Department

    1 out of 5 starsby shield20 on 07/01/2014

    On two separate occasions, while my vehicle was still under factory warranty, I took the vehicle in for repairs. On both occasions, I was told "we weren't able to replicate" the problem I had outlined. Repairs were not made, I finally took… the vehicle to a different dealership who diagnosed my repair issue over the phone and then fixed it. However, by this point the warranty expired and I've been refused reimbursement and am now forced to pursue legal action. The sales side of this dealership were easy to deal with, the service department is horrible and they do not treat their customers very well and they do not do the repairs requested of them, but they make sure to bill you for them.
    • I've been trying to remember this horrible exchange, but it is just vague enough that I can't piece it together. I invite you to contact me directly, Brian at Keller Bros Dodge service, and I will do whatever I can to assist you.

      by fivestar5 on 08/26/2014


About our dealership