Faulkner Honda
Customer Reviews of Faulkner Honda
Review type:
Great facility - nice and friendly atmosphere
by BrendaJI on 03/28/2016First and foremost I was NOT pressured into anything...I picked out the car I feel in love with and we went for a test drive....Was showed the many features on this car and came back to the dealership to discuss further...and still not… pressured (high on my list) Discussed trade in and price and together we came up with a amazing deal...When they say Faulkner is like family...they really do mean it. Now my daughter and granddaughter want to go there and purchase within the next 8 months....Wonderful experience and am very happy with the purchase as I know I will be with the service... Financing was a breeze and I received a great interest rate....OMG Love this place !!!!My Great Experience
by Fran001 on 03/26/2016Everyone worked hard to help me get into the right car for me. They were kind, helpful and patient in explaining all the details that comprise a lease agreement. Thank you.Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with us was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Please feel free to contact us if you have any questions on your new vehicle. Brad Wright | General Manager | bwright@faulknerhonda.com
HR-V purchase
by Squib01 on 03/21/2016Your response time to my on-line request and the friendliness of the staff. I was offered a drink and snack (this is really nice, taking into account the amount of time involved!) and made to feel at home.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Faulkner Honda Harrisburg commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Brad Wright | General Manager | bwright@faulknerhonda.com
Awesome Experience
by RajaDevara on 02/26/2016updated 03/08/2016Sales person Ceaser is great. He explained everything in detail. Test drive experience is also very good. He took time in showing the service center and everything about the dealership. Also John the Finance Manager is also awesome. He gave… us very good deal for the extended warranty. I wouldn't be buying the warranty if John dint give us the deal. I am very happy with my purchase and I have three of my friends lined up in buying Hondas from Faulkner.Great Service and Accommodations.
by notoriouslyKEN on 02/25/2016updated 03/08/2016I worked with both Mike Grant & Michelle Bailey. Both were extremely helpful with the purchase of our new Pilot. I have not had a more pleasant car buying experience.2016 Honda Pilot Touring
by Brian_R78 on 03/02/2016There was a lot of positive energy and helpful staff made our decision easier and we were able to drive our new car off the lot the same day.Brian, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We look forward to working with you again and enjoy your new vehicle! Brad Wright | General Manager | bwright@faulknerhonda.com
Best First Car Buying Experience
by Dallas91 on 02/15/2016updated 03/01/2016Everyone was super nice there was no pressure from anyone like most dealership you go to. Very knowledgeable about the car I was interested. Def was the best first car buying experienceBest in the Business!
by Da_Beav on 02/28/2016We liked how Faulkner listened, and worked with us to get us the vehicle we wanted at a very fair price.Thank you for leaving us this review! We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Faulkner Honda Harrisburg any time! Take care. Brad Wright | General Manager | bwright@faulknerhonda.com
Excellent Service
by kurtdemarra on 02/13/2016updated 02/26/2016Michael Grant treated us with respect, and kept open communication with us throughout the process. He listened to our needs, and helped us get the car we wanted. Bill Steinmeyer helped us secure a better APR than our personal credit union,… and explained every detail of the paperwork process.Great buying experience! Recommend for sure :)
by Roman123 on 02/23/2016Mike and Patti absolutely the great. They been very helpful to get me the right car. I absolutely love my new Honda Accord 2016. This is my 2nd car I bought from them.Roman, it was a pleasure to read about your second car-buying experience at Faulkner Honda Harrisburg. Congratulations on your new Accord! It's delightful to know that Mike and Patti provided you with an outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Brad Wright | General Manager | bwright@faulknerhonda.com
Russian Hustler ......Alex .....
by Amycondo on 02/11/2016Alex is definitely a good salesman ...he worked very hard to get me a very good deal...he is the best hands down..Hi Amy and thank you for this excellent feedback! We're excited to hear that Alex was able to work out a very good deal for you! He is an asset and we appreciate all he does. We look forward to working with you again and hope that you enjoy your new car! Brad Wright | General Manager | bwright@faulknerhonda.com
Chris S.
by Christopher_S on 02/09/2016The whole experience was wonderful, from the time I first saw the car at the Auto Show, to the delivery of the car four days later.Chris, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Please feel free to contact us if you have any questions on your new vehicle. Brad Wright | General Manager | bwright@faulknerhonda.com
Great staff all the way around!
by Michelle_H on 01/29/2016updated 02/09/2016Bob Horner, Sales was awesome, knowledgable and great to work with, I'll send my friends to him! Sang Hoang & Michelle Bailey worked to make sure I had a great deal and understood everything in the sale. They were top notch. You call it a… family and I sure had that feeling from every person in the building. Keep up the awesome work!Overall good experience
by jeg8080 on 01/03/2016updated 01/15/2016Todd was a very low pressure, relaxed associate. We weren't in the market to play games and he was very straightforward with us and we truly appreciated it.Faulkner Honda
by Petagaye on 12/09/2015updated 12/18/2015Alex Shmonov was so kind and worked really hard in getting me this car, he did not stop until he found the car I was comfortable with. If there was an infinity award Alex is the manThank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Alex was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Brad Wright | General Manager | bwright@faulknerhonda.com
Great service, no games!
by aak_148 on 11/24/2015updated 12/04/2015Our salesman, Alex, was attentive to what we were looking for to close the deal. Instead of playing games like some other dealerships, he listened carefully to what we were looking for, vehicle and price, and worked to put together a… reasonable deal that met our needs.Thank you the nice review! We are happy to hear that Alex was able to meet your needs. At Faulkner Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Take care! Brad Wright | General Manager | bwright@faulknerhonda.com
Thank you the nice review! We are happy to hear that Alex was able to meet your needs. At Faulkner Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Take care! Brad Wright | General Manager | bwright@faulknerhonda.com
VERY happy lifelong Faulkner customer
by Annette27 on 11/03/2015updated 11/16/2015There was one little snag getting the original vehicle I wanted transferred from the Trevose dealership, but Roy and the entire Faulkner Hobda team went way above and beyond to get me an even better vehicle! I could not be happier!!Hi Annette! We really appreciate you taking the time to leave a review about your experience at our dealership. We're glad to hear that you felt the Faulkner Honda Harrisburg team went above and beyond to help out with your vehicle needs. If there is anything more we can do for you please come back and see us any time! Take care! Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com
Faulkner Honda is top notch in my book!
by TeresaLeigh on 10/13/2015updated 11/11/2015I worked with Cesar and he was very personable and helpful. I didnt feel pressured and he went out of his way to make me and my children comfortable throughout the buying process. Everyone in the sales department was friendly, helpful and… knowledgeable. I love my Honda CRV!Thank you for reviewing your experience with us! Cesar is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to seeing you again in the future! Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com
5 stars!!!!!
by Mewnayy on 10/17/2015updated 11/11/2015Stephanie Love was very attentive to our needs/wants along with everyone else at the dealership! All of our questions have answers and if we have anymore we were told to call. The staff is incredibly friendly we will definitely be back!Hi and thanks for your review! We appreciate Stephanie as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like and follow us on Facebook to catch the latest service specials. Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com
Faulker Experience
by hybrid2015 on 10/16/2015updated 11/10/2015Besides the fact that Mike is super knowledgeable, I knew what I wanted and he didn't try to sway me, he had to go out of his way to find what I wanted since it wasn't in stock. He got it done, and quick. I also love all the extra… Faulkner perks the first year no one else offered (oil change, cleanings, and so on, and it's standard with Faulkner. Thank you!Thank you for your feedback! Mike is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook page! Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com
Robyn's Review
by Robyn77 on 10/04/2015updated 11/07/2015I liked that the guys walked me through every step. They explained everything to me. I also like that I can contact them if I need anything else in the future or if I just need a question answered. Drew and Johnny didn't make feel like a… sale the treated me like family and I'll always be great full for that.Robyn, thanks so much for the excellent review! Drew and Johnny are key components of our team here at Faulkner Honda Harrisburg, and they will be very happy to hear about your comments. Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Take care! Pete Bonafede General Sales Manager 717-232-8800 Ext. 3311 pbonafede@faulknerhonda.com
Brenda, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Faulkner Honda Harrisburg. Thank you for your recommendations as well. We look forward to working with you and your family in the future! Brad Wright | General Manager | bwright@faulknerhonda.com
by faulknerhonda on 03/31/2016