Turner Kia
Customer Reviews of Turner Kia
Review type:
Turner Scores Again
Average service.
by Turner Kia on 07/03/2025I asked about what service is needed for my vehicle considering the mileage, and the men at the service desk did not provide such information. Then I was surprised with a text message suggesting I do multiple services to the vehicle, which… I quickly agreed to so I can maintain my vehicle correctly. It nearly doubled the cost. Afterwards, when I paid for the services, I asked the cashier where I could find my vehicle, and she said "over by the grassy area"!? My first service at Turner Kia was awkward, to say the least.Catchy title
by PM on 06/26/2025updated 07/01/2025Great service. Friendly staff. Car ready when promisedThank you so much! We appreciate your business here at Turner Kia.
PA State Inspection & Emissions
by TJ on 05/30/2025The “new” digs here at Turner KIA are really nice. The guys communication is top notch and worked with me throughout. I recommend using their services.TJ, we're delighted to hear you enjoyed the new setup and excellent communication at Turner Kia. Thanks for recommending us!
Great
by Archer on 04/06/2025Timely and knowledgeable serviceThank you for giving Turner Kia your business and your positive review!
Turner Scores Again
by Christel Koenig on 04/01/2025Turner has scored on our third lease a 2025 Kia/Sportage. Always a pleasure dealing with this dealership & their helpful team.Christel, we're delighted to hear that your third lease experience with Turner Kia was a pleasure! Thank you for choosing us again and enjoy your new 2025 Kia Sportage!
Top-notch
by JoeBob on 02/28/2025updated 03/10/2025Bought two vehicles from this dealership within the past two years. Our experience with both sales and service departments have been tier one. Outstanding service on most recent recall service appointment. Bryan arranged for courtesy… vehicle when additional day needed for repair. Highly recommend Turner Kia.Joe, we're delighted to hear about your positive experiences with both our sales and service departments at Turner Kia. It's great that Bryan could assist you during your recent visit. Thank you for recommending us!
Top-Notch
by JoeBob on 02/28/2025Bought two vehicles from this dealership within the last two years. Our experience with both sales and service staff has been tier one. Recent service for recall was outstanding. Bryan quickly arranged for courtesy vehicle when… additional day was needed to complete. Highly recommend Turner Kia.Thank you for your continued trust in Turner Kia! We're delighted to hear that both our sales and service teams have provided top-notch experiences. We appreciate the recommendation and look forward to serving you again in the future!
Quick and efficient
by Susan E on 02/21/2025Showed up 30 minutes early and vehicle was serviced immediately. Barely an hour for a routine maintenance and service along with a fair charge for services rendered.Susan, we're delighted to hear that your service experience at Turner Kia was prompt and efficient. Thank you for choosing us and sharing your kind words!
Will was perfect to work with he was attentive and really knew his stuff.
by Beverly Thompson on 01/27/2025Excellent service departmentBeverly, thank you for sharing a positive review of Turner Kia!
Got stung!
by Rob on 12/17/2024I wasn't happy with my last car (not a Kia). I noticed a used Kia Stinger become available at Turner Kia. Aiden helped me out with my sale - he's kinda new but he did good. Always had good luck with Turner Kia in sales & service. I hope… it continues. They just did a dealership re-model, check it out.Rob, we're delighted to hear that Aiden and the Turner Kia team provided you with a positive experience! We appreciate your continued trust in us for both sales and service. Enjoy your new ride, and we hope you'll love our newly remodeled dealership too!
Always a pleasure
by Mark on 10/16/2024I didn’t buy my car there but they are always friendly and professional. Also their prices for the work are great.Mark, we're delighted to hear that you find our team at Turner Kia friendly and professional. Thank you for your kind words about our pricing as well! We look forward to assisting you in the future.
First service appointment!
by Patty on 10/09/2024If you want to schedule an appointment, it is quickest to do it online. Very easy. As a first time customer, it would have been helpful to have clearer direction at the facility about where to take the car and how to get into the service… area since everything is under construction.Patty, thanks for your feedback! We're glad to hear the online scheduling was easy at Turner Kia. We appreciate your patience with our construction and will work on improving directions for first-time visitors. Hope to see you again soon!
Fast and courteous!
by Kristine Zoll on 04/20/2024Friendly and competent service department.Kristine, thank you for sharing a great review of Turner Kia!
Everything we wanted.
by Mark on 12/01/2023Salesman (Will) gave us his full attention during the complete purchasing process, in showroom & on the phone. We were looking for particular features on a Telluride and he produced one with in a week, we can't say anything negative about… this adventure & appreciate the respect we received. Further more in the past I have always found additional line item charges on the final bill that I did not expect, not here...down to the penny. Thank You Guys! - Mark & MaryMark, it's great to know that Will and our team at Turner Kia were able to provide you with the attentive service you deserve. We're glad we could find Kia Telluride with all your desired features! Thanks for sharing your experience - enjoy your new ride!
It was a pleasure
by Mark on 11/20/2023I bought my Sorrento at another dealership and was a bit worried I should not have been everyone was great the maintenance check up was completed very quickly and I left a happy person.Mark, we're glad to know that our team at Turner Kia was able to put your worries at ease and provide a quick maintenance check-up for your Sorrento. Thanks for sharing this positive experience!
Very nice
by Jen on 07/25/2023The car was in for nearly 3 months for a recall. They were very responsive to questions and were extremely professional during that time. Great customer service from their repair shop. Probably the best I've experienced in many, many years.Jen, we're glad to know that our team at Turner Kia was able to provide you with great customer service during your recall process. We always aim for professionalism and responsiveness. Thanks so much for the positive feedback!
Definitely not what I Expected!
by Pay on 05/01/2023I recently purchased a Kia Forte from Turner Kia. From the moment I pulled up I found the experience to be relaxed and comfortable. My Sales Person, Sarah, was fabulous to deal with! Sarah listened to my concerns and answered my questions… with great detail. The GM Mike was also and absolute GEM! The whole Sales process was seamless and follow up was amazing. The finance representative was also just Great! Simple low pressure all the way! I feel the deal was fair as well and the car was meticulously prepped before delivery. I have purchased many new cars over the years and this is probably one of my best car buying experiences. I never expected to actually purchase a Kia due to brand loyalty to another manufacturer. I also am very loyal to another dealership but the team at Turner Kia and the Kia value is a breath of fresh air in today’s environment! Do yourself a favor and check them out!We're so grateful for your kind feedback and thrilled to hear that you had a five-star experience at Turner Kia! Our team is proud of the welcoming atmosphere we've created and love hearing that it shows. We'll make sure to pass along your compliments to Sarah, Mike, and the rest of our team. Thank you for all your support!
Awesome service!!
by Kevin on 02/28/2023Very polite. Awesome service. Wonderful sales team.Thank you for your confidence in Turner Kia, and for your business. We are thankful to have you as a customer, Kevin!
Great Service
by Marlene Deimler on 02/09/2023I thought my advisor, Doug, was very professional. My husband passed away. He was in the auto business for years, and I never had to take care of our cars. So I told my advisor I might have some questions at times, so bear with me. He… could not have been any nicer and answered my questions..It is great to hear that Doug took such great care of you. We are thrilled that your entire experience was top notch and we look forward to continuing business with you in the future. Safe travels ahead, and we hope to see you again.
KIA Sportage X-Pro
by Mark C on 11/30/2022Jason (sales consultant) was great to work with. Everyone I came across, provided excellent customer service.Mark, thanks for leaving Turner Kia a review! We're glad Jason and the team were awesome to work with - and we're at your service whenever you need us next! Take care, and safe travels!
One stop Shop
by TJ on 09/30/2022Inspection, emissions, oil/filter change, tire rotation, recall item. And they washed my vehicle. Team effort From beginning of scheduling, to communication while in-service, estimate provided, even took picture (special request by me).… Thank youTJ, thank you for the incredible review of Turner Kia! We're thrilled we delivered the meticulous, high-quality service we pride ourselves on, and we'll be here if you need us down the road! Safe travels, and take good care!
Christel, we're delighted to hear that your third lease experience with Turner Kia was a pleasure! Thank you for choosing us again and enjoy your new 2025 Kia Sportage!
by Turner Kia on 04/02/2025