Team Toyota of Glen Mills
Customer Reviews of Team Toyota of Glen Mills
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The following reviews are more than two years old. They are not included in the overall rating.
9 sales reviews
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Happy Highlander owner!
by fprovence on 03/03/2017updated 03/14/2017Kamran, my sales person, was very helpful and responsive to my questions. He made sure all went smoothly during and after my purchase.Raves for the Rav 4 Purchase!
by jdbooks on 07/09/2015The car buying experience was organized, efficient, friendly and concise with clear expectations of the purchase I was making. I definitely didn't feel the anxiety that I have felt in buying at other dealerships in the past.Great experience working with team Toyota
by DjSteMitry on 06/25/2015updated 07/06/2015I called right as you guys opened and spoke to Dwayne, I told him I was coming from Maryland to buy a particular car, when we got there the car I called about was sitting up front with a sold sign just wait for me. This was the first time… I've ever bought a car myself, Dwayne, Rick, and Corey really made this experience great. I wouldn't mind driving 2 hours again to buy another car in the future.Review of Team Toyota of Glen Mills, PA
by MichaelM1290 on 07/01/2015All the staff was helpful. Large selection of used, certified Toyota Siennas is what brought us on a 1.8 hour drive to your dealership. The selection of 17 of them made us feel like we were buying new.First time was great, second time not so much
by tradedcmax on 05/29/2015I went to them with a trade in, with expectations of meeting what I had found to be a fair trade in price based on my online research. They met my expected price. I also had received an online price for the new car, and they honored that… too. I drove the car home that day, with not so much as a glitch anywhere along the way. They did a great job, were honest, and everything was perfect. A couple of weeks later, we decided to trade in my wife's newer car, based on the IIHS recent problems with test results, and I could not get them to give me a reasonable price for my trade. The sales manager was supposed to get back to me, and didn't. I got ahold of him, and despite another attempt to get them to give me a realistic trade price, they did not even call me back. I was looking at buying at $43,000 car. And I could not even get a call back? Not even a courtesy call to say "Hey, no way" or whatever. Nothing. So I went down the road to another dealership (not Toyota), who offered me a decent trade price on her trade, which was what I was looking for, took the expected amount off of the new car (comparable to other dealers on same model), and so I gave them my business. They worked hard to get my business, the same way Team Toyota did the first time, but blew it completely the 2nd time. Sad for them, if the other dealer could see the value in my trade, and still take money off the new car, Team should have too. Their loss, my gain. I actually like her new car better than what we were looking at with Team.Venza
by Yaritza on 05/06/2015They answered my emails immediately and seller (Ed) called me very friendly and took the time to give me the address. The car was ready when I arrived and everything came out very pleasant.Sales
by twinklm on 01/14/2008Loved how they treated me. I am a woman buying a car alone and they treated me with respectWonderful Experience at Carousel Toyota
by smdamia on 08/28/2012updated 08/05/2025My husband and I bought a Toyota Sienna from Jim Dougherty at Carousel Toyota a few weeks ago. We had originally intended to just look, take a test drive and weigh our options on some different brands/models. We had put this off for a while… and one of the reasons is because our car buying experiences have typically consisted of a sales associate pressuring and hounding us. This is exactly the opposite of what happened at Carousel. From the very start, Jim was very down to earth, gave us the keys to a Toyota Sienna for a test-drive and stepped back so we could decide if we liked it. It turns out we loved it and felt that it would be a very practical car for our family. Jim sat down with us, went over our options and had everything laid out in front of him. I have to say, although quiet, Jim is really funny. Even the negotiating process was pleasant. What really impressed us though, was how Jim acted AFTER the sale. It was obvious his number one goal was for us to be completely happy and satified with our new purchase. He spent a good deal of time going over all of the bells and whistles and patiently answering our questions. He even called to follow up to see how we liked our new Sienna. We could not be happier with our experience with Jim - we kind of missed him when we left:)Excellent experience!
by toygirl2 on 02/02/2012updated 08/05/2025I purchased my 2011 Toyota 4Runner in June from Carousel. It was a fantastic experience! They were able to provide me with the exact vehicle that I was looking for. The entire staff made the purchase quick and easy for me. This is now the… 4th vehicle I've purchased from Carousel! The service department has always been honest with me and their pricing is fair. I would recommend Carousel Toyota to everyone!
About our dealership
Welcome to the Team Toyota of Glen Mills website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Toyota car, truck, or SUV you will find it here. We have helped many customers in or near Glen Mills, Wilmington, Springfield, Malvern and Newark find the Toyota of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Team Toyota of Glen Mills has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Thank you for alerting us of this issue and giving us this feedback. This is something that will be taken into deep consideration and handled internally. Our top priority is delivering 100% customer satisfaction and I would like to extend my sincerest apologies that we could not meet your needs with your trade and respond to you in a timely manner. I would really appreciate the opportunity to speak with you regarding this matter though you made your purchase elsewhere so that we may investigate this further. Please contact me at your earliest convenience. Sincerely , Rosanna Farina Customer Relations Manager 610-558-6800 Ext. 333
by teamglenmills on 06/02/2015