Pacifico Marple Ford Lincoln
Customer Reviews of Pacifico Marple Ford Lincoln
Review type:
My Pacifico Lincoln Experience
by RobertM on 04/01/2025Everyone at Pacifico Lincoln in Marple Newtown was friendly and knowledgeable. I knew my salesperson Joe Conway, and this was the second Lincoln I purchased from him. The whole experience was first class.Purchase from Pacifico Marple Ford Lincoln
by Satisfied on 03/12/2025We purchased a Certified Preowned Lincoln Nautilus from Pacifico Marple Ford and could not be more pleased with our experience. Our Product Specialist Matthew took the time to arrange for test drives of two Lincoln models as we decided… which one best fit our needs . He then handled the entire purchase transaction in a courteous and professional manner. We had purchased a vehicle through him rom this dealership nine years ago and our conversation picked up as if it was a very short time ago.. We highly recommend Matt and this dealership.Sales
by Miguel A on 01/10/2025They treat me excellent, Shane and Mike great the best Dealer for me right now. now is the second time I’ve been buy a vehicle from there.Hi Miguel, we're happy you found our staff to be so supportive during your experience here at Pacifico Marple Ford. We hope you have a great day!
Pacifico Marple Ford
by Jimmer 93 on 11/08/2024Having dealt with this dealer for a number of years,and being in need of another vehicle I turned to this dealer and got a great deal on a 2023 EscapeLincoln MKX 2015
by Michael on 02/26/2024Overall pleasant experience. Salesman Vee was very cordial and informative.
Shane in Sales
by JBenson on 09/07/2021We recently purchased a new Navigator and the process could not have gone any more smoothly. From my first call, I knew I was getting the appropriate service, above and beyond! During these unprecedented times and low inventory, Pacifico… Lincoln shines. During the process and reaching out to other dealerships was underwhelming, as if they were the customer... not the case with Pacifico and Shane!! Highly recommend them![non-permissible content removed]
by jules77 on 03/22/20172 reviews 1.0 star rating 3/22/2017 I truly regret purchasing my car from them. They sold me a car with bad brakes. Salesman said that new brakes were installed but they didn't even last 8000 miles. Their service department tried to… tell me that this was normal. Car had 16000 miles on it when I purchased it. Rear brakes should last longer than 8000 miles. Also I made the mistake of purchasing the service plan. The salesman that suckered my into buying it sold me on the fact that damaged rims are included. About a year later I hit a pothole and damaged the rim. I brought it in to make use of the service plan and low and behold, rims aren't covered under it. These guys are [non-permissible content removed] and I will never purchase another ford as long as I live. I've been driving nothing but ford for the past 23 years. Never again!Nice place great people nice car
by automobile94 on 04/21/2016This is a great place to do business with great sales staff nice people great cars.Our Staff work hard to ensure the quality of care we put into everything we do! Here at Pacifico Marple Ford Lincoln, we sincerely hope to see you again! Take care!
Gift Surprise sucess
by audrajd on 12/21/2014My husband was driving an older car - we did not NEED a new one but I found one at Pacifico Marple Ford at a great price that was too hard to pass up. I wanted to surprise my husband with it and make getting it part of his Christmas… present. Steve Gibson (highly recommend) my salesman worked with me so I could test drive and pull off a surprise reveal to my husband - had it all clean with the bow on it and everything. Yes the surprise was successful. This is our second purchase from PM ford. I purchased my Sable from there almost 6 years ago. Based on that experience I returned when I wanted this newer one for my husband. They search for the lowest interest rate and do not push the extras.Best Experience
by JodyBee on 08/31/2013updated 08/01/2025Seth B and all of the Pacifico Staff were friendly, personable, and fun to work with. I have never had a better experience shopping for a vehicle. I had their undivided attention and they made me feel like a priority. I had tried to contact… other dealerships to find a vehicle, but over the phone, Seth was genuine and I knew I had the right place, even if it was further for me to drive.Your review is greatly appreciated and we are thrilled to hear that you had a great experience at our dealership! Our staff is driven by customer satisfaction and that is why we do our very best to exceed our customers expectations by making the impossible possible. I am proud to hear that Seth provided you with the quality customer service you truly deserve! He will greatly appreciate your humbling compliments. Thank you for your business, and we look forward to seeing you again. Best Regards, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Your review is greatly appreciated and we are thrilled to hear that you had a great experience at our dealership! Our staff is driven by customer satisfaction and that is why we do our very best to exceed our customers expectations by making the impossible possible. I am proud to hear that Seth provided you with the quality customer service you truly deserve! He will greatly appreciate your humbling compliments. Thank you for your business, and we look forward to seeing you again. Best Regards, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Very Knowledgable
by hart456 on 09/17/2013updated 08/01/2025Connie was my sales woman. She knew everything about the Fusion I ended up buying. They took good care of me and even fed me and my friend lunch.Thank you so much for taking the time to share your experience at our dealership! I am happy to hear that Connie was so helpful in finding you the perfect Ford. Our goal is to make sure each and every customer feels taken care of during their purchase, and I am pleased that our team extended this to you. Thanks again for the great recommendation, and congratulations on your new car! Sincerely, Michael Pacifico, General Manager, (610) 353-550, michaelapacifico@aol.com
Amazing experience
by tapper4u2 on 09/09/2013updated 08/01/2025I recently purchased a new vehicle from Pacifico Marple Ford and had an amazing experience. Nick D was my Sales Consultant and I highly recommend him. He was patient, well-informed, honest and not pushy at all. He was easy to talk to, he… listened and he worked with my budget. I did a lot of research on the internet prior to purchasing my vehicle, but went into Pacifico on a whim. I am so happy that things worked out the way they did. Everyone that I met in that dealership was professional and extremely friendly. I highly recommend this dealership and Nick!We really appreciate the amazing recommendation and couldn't be prouder to hear what a great job Nick and the team did. We're glad we were able to make your experience memorable and if there is ever anything else you need don't hesitate in contacting us. Sincerely, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Excellent Service
by kimcmul on 11/12/2013updated 08/01/2025I had been car shopping for about two months prior to going to Pacifico with no luck. I went to numerous dealerships but always felt that the salesmen were too aggressive by asserting cars on me that I clearly did not want. Pacifico was… nothing like the other dealers and provided the best customer service throughout the entire process. Within minutes of meeting my car salesman, Sean, I was able to narrow down what I was looking for and test drove a red ford escape which I ended up buying later that day. Sean was by far the best salesman I have ever met/worked with. Throughout the entire afternoon I felt completely comfortable working with Sean and was extremely happy that we were able to figure out a price that would fit my budget. Pacifico is a great dealership with great people and I highly recommend visiting them!Great Experience
by jayg8 on 11/05/2013updated 08/01/2025My wife and I recently (last Saturday) went to Pacifico Marple Ford in Broomall, PA to test drive a new Ford Edge. We were greeted by Sean M who walked us through all of the models and which one would be the best for our family. During the… test drive, Sean was knowledgeable of all the vehicles features, while not being pushy on any of the extras. He worked effectively to get all of the paperwork together for us while making my wife and me comfortable the whole time. We walked out of the dealership that afternoon with a lease on a new Ford Edge and my wife was elated with the car. Sean made the entire process an easy and fun. Needless to say, in a few months when I will trade my vehicle in, I will go directly to Sean.Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with their car shopping experience. Congratulations on your new Ford Edge! I hope you and your wife continue to enjoy it for years to come. We look forward to working with you again next time. Sincerely, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Great Experience at Pacifico Marple Ford
by sleighton425 on 08/27/2013updated 08/01/2025Great experience purchasing my Expedition from Pacifico Marple Ford!! Sean M worked tirelessly in putting the deal together. He thoroughly looked at all leasing avenues and gave us a fabulous deal and I couldn't be happier with my new… car! He was patient, courteous and professional. Great guy and I would not hesitate to do another deal with him - highly recommend!!Thank you so much for taking the time to provide us with this amazing review! Buying a car should never be a hassle, which is why we do everything we can to make sure it is as stress-free as possible. Sean is a valuable member of our dedicated team, and we are happy to hear that he provided you with friendly and professional service during the purchase of your new Expedition. If you need anything, please know that we are only a phone call away. Sincerely, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Excellent Service
by DaliaAB on 11/06/2013updated 08/01/2025After looking around a few Ford dealerships in our area, the Pacifico Marple dealership really stood out to us with the staff's friendliness and professionalism. Sean M did a fabulous job and got us a great deal on a new Ford Escape. He… really went out of his way to make us feel comfortable about our purchase and we couldn't be happier! Would highly recommend this dealership and especially Sean.Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with Sean and we hope to work with you again in the future. Congratulations on your new Escape! Well see you next time. Best Regards, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Great Experience Buying a Lincoln MKZ
by jimrpa on 09/01/2013updated 08/01/2025I just purchased a 2014 Lincoln MKZ from Pacifico Marple Lincoln and the experience was fantastic. When the MKZ was introduced as a 2013, I immediately went to the dealer and ordered the car, without seeing the vehicle in person. One of the… options I wanted was the Active Motion Multi-Contour seats. The seats were a delayed availability option and ultimately were cancelled for the 2013 model year. Throughout the process, including delays and ultimately cancellation of the option, my sales person, Val, stayed in touch with me and let me know what was going on. The dealer VP stayed in touch with Lincoln and also tracked the issue. Ultimately, in May, Lincoln cancelled the seats for the 2013 Model Year, so I decided to hold off for a 2014. As soon as the 2014 order bank opened, they reordered my car. Again, Val kept in touch with me to let me know the status of my order. When it appeared that the car was in transit but might arrive while I was out of town on vacation, they worked with Lincoln to have the car delivered before I left. When the car arrived, they made the actual purchase/lease process as efficient as possible in the state of PA. Paperwork was ready, lease terms were quickly provided, etc. Had I been able to get the vehicle as a 2013 when I originally ordered it, I would have been eligible for an introductory gift called the Lincoln Makers Program. Since I waited for the seats, I was no longer eligible for the program, however the Mike, the VP at the dealership worked with Lincoln to get me an additional rebate equivalent to the value of the Makers Program. This was an unexpected and pleasant surprise. Overall, everyone at the dealership, and especially the salesperson Val, who I dealt with, were friendly, took the time to listen and understand my needs as a customer, and worked openly with me to make a great deal on a great car happen. I recommend them highly for a pleasant, hassle-free and most importantly, friendly car buying experience.Thank you not only for choosing Pacifico Marple Ford Lincoln but for also taking the time to write such an amazing reflection of your time spent here. I am so thrilled to hear that all your expectations and experiences here have been so wonderful. I know when I tell Val and the rest of our team about your kind words they will be ecstatic that they could help you find the perfect car! Thank you for your recommendation and if we can assist you in any way further, please let us know. Congratulations on your new 2014 Lincoln MKZ! We look forward to working with you again in the future. Sincerely, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Nick D
by Ricks17 on 11/05/2013updated 08/01/2025Just purchased a 2014 Explorer from Pacifico Marple Ford. Nick D was the man who made it happen for me. I could not have asked for a more attentive and accommodating professional. Made the complicated process of buying a new car an actual… enjoyable experience.! We need more like him in the sales/ customer service arena!Congratulations on your new Explorer! At Pacifico Marple Ford Lincoln, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Im so happy to hear that Nick was able to help find the perfect vehicle for you. We would love to work with you again in the future! Best Regards, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Great Dealer Who Treats You Like Family
by jbraccia on 12/19/2013updated 08/01/2025This dealership is family-owned and operated, so it's no surprise that they treat customers like family, too. Just a few days ago, our own family added to the many cars we've bought here over the years -- this one was for my son, who took… home a cream puff Certified Pre-Owned Ford Focus. Everyone here treats you with respect, honesty, integrity, and friendship -- because they value your business. That explains why our family and friends have been coming here to buy new and used cars and trucks for years. So even if it's out of your way, I am telling you to visit here before you buy anywhere else -- you'll get a great deal from honest, ethical people who care about your overall sales experience and your ownership experience with the new and used vehicles they carry.Excellent Experience
by tiedekm1 on 08/21/2013updated 08/01/2025This was my first new car purchase, and I couldn't have imagined that the entire process would be this smooth. The knowledge, courtesy and passion for the Ford brand shown by Sean, Jack and Anthony could not have been any higher. They all… took the time to make sure I knew exactly what was in front of me, and that I understood everything I had to sign. The 45 minute drive to Pacifico Marple Ford was definitely worth it for me, and I will be doing it again when it comes time to purchase my next vehicle.Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Pacifico Marple Ford Lincoln, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Im so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again in the future. Best Regards, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Great experience purchasing vehicle at Pacifico Marple Review
by con88 on 09/25/2013updated 08/01/2025I was very please with my experience at Pacifico Marple Ford. I started on the website which was easy to navigate, find the car I was looking for, and estimate the price/monthly payments within my budget. I sent an e-mail over the website… to express my interest and it was answered at the very beginning of the business day. I dealt with Seth B throughout my process and easily scheduled an appointment. Seth greeted me at the door and was quite professional and courteous. I was trading in a vehicle and was given a fair price based on condition which helped toward my new vehicle. I was looking at a Certified Pre-Owned which Seth showed me to be in excellent condition, showed me the vehicle's history and helped me work to keep all my costs within my budget. Mike L, who also works at the dealership, was very helpful in getting me the best financing and helping me through all the paperwork. Seth and Mike helped me find a DMV nearby that was open on a Saturday, gave me directions and the paperwork I needed, and even helped me roll-over my insurance. The customer service, attention to detail, and the ease of this often stressful process was incredible. It is seldom found in any industry. Seth has followed up with me since to answer any additional questions and to make sure I'm still happy with the car. Very pleased.We appreciate you sharing this great feedback with us. Thanks for the review and congratulations on your new car! I am happy to hear that our team was helpful in finding a vehicle to suit your needs. We look forward to working with you again in the future! If you have any questions or concerns, feel free to contact us at the dealership. Regards, Michael Pacifico, General Manager, (610) 353-550, michaelapacifico@aol.com
Ford Explorer
Lincoln Corsair
Lincoln Nautilus
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!
by Niki Abney on 04/03/2025