Outten Chevrolet
Customer Reviews of Outten Chevrolet
Review type:
Quality Service.
by Sportsfan on 11/18/2024updated 12/03/2024Friendly service. No add-ons, no gimmicks. Check your vehicle for service performed. Make any needed suggestions without pressure.Tranny
by Weaver4362 on 10/14/2024updated 10/21/2024All was good. Only thing didn't like they put 57 Miles on it and changed every seat settingOUTTEN is 100% my car dealer
by Happy Lane on 04/30/2023I have bought 13 cars from OUTTEN so far and will continue to do so. The service after the purchase is just as focused and committed as the initial sale. Scott, John and the rest of the service team are outstanding to work withOutten Chevrolet
by jimberr on 08/23/2022Price estimate was way off from what was told and the time frame took about a 3 to 4 days longer to complete the job.Outten Chevrolet Dealership Allentown, Pa
by joe5136 on 11/15/2015updated 12/03/2015Everyone there is kind, courteous and has a warm pleasant smile. They are right to the point when explaining about what is wrong or needed with your vehicle.Outten Chevrolet Dealership Allentown, Pa
by joe5137 on 11/15/2015updated 12/03/2015Everyone there is kind, courteous and has a warm pleasant smile. They are right to the point when explaining about what is wrong or needed with your vehicle.Good People
by erichall1 on 12/01/2015Very good experience. When I made the appointment, I didn't realize it was black Friday. Although it was very busy at the service department, they serviced my car in a very short time.first free service
by Russreinhard on 11/02/2015updated 11/19/2015first oil change on two new car and truck left both there all day and night before and did not get car wash and my wifes car had grease marks on inside door last time there were floor mats [paper] not this time not a big dealCruze
by Grace54 on 11/04/2015updated 11/17/2015Everyone is very helpful and courteous. Everything is explained what was done or has to be done to your vehicle. Great customer service.Service at Outten
by rkjk1987 on 10/30/2015updated 11/12/2015I was experiencing an idle issue with my vehicle. The put my vehicle on the diagnostic machine, took for a test drive, but couldn't find anything wrong. They did recommend things to be done, that might solve the problem. They were not to… sure if doing those things would work to solve the issue. On of which was changing the air filter, which I changed on my own. Then a Throttle Body Cleaning and Fuel Induction Service, which for the price, if it's not going to definitely solve my issue. I am waiting to get it in. I also understand, they tried to figure out what is wrong with my vehicle.Dont bother making an appointment
by Deshaunda on 10/21/2015updated 11/11/2015I had an appointment a week in advance for 8am. I was checked in by 740am. I was leaving at 10am. I am bothered that it took 2 hrs for an inspection. This isn't the first time I have waited and it took 2 plus hours for something simple.very satisfied customer
by MRSKNITTER on 10/14/2015updated 11/10/2015very respectful friendly and not pushy when letting them know what you are looking for in a vehicle, they meet your needs and go above and beyond to make you a satisfied customerSatisfied customer
by ipmpitts on 08/10/2015updated 10/19/2015I took my car for service because my car brakes were making the car vibrate when I put on brakes. The mechanic told me I needed to replace my rotary. I told them that I had replaced them about ten months ago and they looked it up and… replaced them for no cost.Car inspection
by ipmpitts on 07/31/2015updated 08/06/2015I just hate every time I take my car for the annual inspection, I always end up having to pay money to fix something before the car pass inspection.Excellent Service
by mlobel on 07/18/2015updated 07/25/2015They took my car in for the first oil change after I bought it. They cleaned it and made sure to get me a need wiper as to mine was broken. Becky is the best!Thank you for writing about your visit with us! I am happy to hear that Becky and the rest of our service team were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Mike Moran | 610-434-4201
Good service
by Hanief on 06/26/2015updated 07/06/2015Hot MY Car And Within Two Days I Had problems with it I take it back and the staff was great the help me right way and my car is running great .great job guys .We appreciate your kind words, Hanief. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do, please come back and see us again anytime! We look forward to your next visit. Take care. Best, Mike Moran | 610-434-4201
great experience
by kelso724 on 05/10/2015updated 05/22/2015I did not have a scheduled service and they took me in no problem. I appreciated my car washed when I picked it up.Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you follow us on Twitter and like us on Facebook to get all the good service deals! Best, Mike Moran | 610-434-4201
Work on my 2012 Equinox
by Eaglelover06 on 03/27/2015The service staff was very friendly and the repair needed for my car was diagnosed quickly and the repair was done in a timely manner.Thank you so much for taking the time to write such great feedback! It's our pleasure to provide friendly and efficient service to all of our customers, and I am extremely happy to hear that your experience with us was so positive. Please don't hesitate to contact us if you have any further questions or needs. Be sure to check us out on Twitter and Facebook for dealer news and specials. Best regards, Mike Moran | 610-434-4201
Great service at an affordable price
by mrsbill211 on 03/08/2015I can't believe I'm saying this, but I love bringing my car to the dealership for maintenance. I thought dealership service prices were always higher than my regular mechanic--a lot higher! Outten proved me wrong, and I get my oil changes… and inspections done here all the time. Thanks!!Mrs. Bill, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the service experience. We look forward to working with you again! Best, Mike Moran | 610-434-4201
my first service
by Big_Danny on 01/15/2015its was a clean well kept service area. everyone was warm friendly n professional. people flowed in n out very timely. my last new car was from a Slatington dealer though Outten is about 25 miles away from where I live. I will certainly go… there firstOutten
by Dbu4321 on 12/19/2014updated 01/03/2015Service department is fantastic. Outten Chevy is a dying breed of business that values providing quality service and satisfied customers.
Chevrolet Equinox
Chevrolet Trax
We would like to take this time to apologize for your unhappy experience with our service department. We appreciate you bringing your concerns to our attention and we assure you that this is not how we intend to do business. Our goal is to attain 100% customer satisfaction and it comes with great disappointment when we fall short of that with our guests. If you would be open to contacting me at your earliest convenience, I would sincerely appreciate the opportunity to further discuss your situation and the chance to make things right. Please call me at so we may assist you better in the future. Sincerely, Mike Moran | 610-434-4201
by outtenallentwn on 08/07/2015