Outten Chevrolet
Customer Reviews of Outten Chevrolet
Review type:
Quality Service.
Quality Service.
by Sportsfan on 11/18/2024updated 12/03/2024Friendly service. No add-ons, no gimmicks. Check your vehicle for service performed. Make any needed suggestions without pressure.Tranny
by Weaver4362 on 10/14/2024updated 10/21/2024All was good. Only thing didn't like they put 57 Miles on it and changed every seat settingOUTTEN is 100% my car dealer
by Happy Lane on 04/30/2023I have bought 13 cars from OUTTEN so far and will continue to do so. The service after the purchase is just as focused and committed as the initial sale. Scott, John and the rest of the service team are outstanding to work withSilverado ZR2
by Mr. Michael on 04/11/2023Had a great experience. The staff was very helpful and knowledgeable. My salesman Anthony went above and beyond what was expected of him.Outten Chevrolet
by jimberr on 08/23/2022Price estimate was way off from what was told and the time frame took about a 3 to 4 days longer to complete the job.Outten Chevrolet Dealership Allentown, Pa
by joe5136 on 11/15/2015updated 12/03/2015Everyone there is kind, courteous and has a warm pleasant smile. They are right to the point when explaining about what is wrong or needed with your vehicle.Outten Chevrolet Dealership Allentown, Pa
by joe5137 on 11/15/2015updated 12/03/2015Everyone there is kind, courteous and has a warm pleasant smile. They are right to the point when explaining about what is wrong or needed with your vehicle.Good People
by erichall1 on 12/01/2015Very good experience. When I made the appointment, I didn't realize it was black Friday. Although it was very busy at the service department, they serviced my car in a very short time.Perfect service
by Perfectservice on 11/05/2015updated 11/20/2015Jason and Randy were very helpful. I was able to purchase 2 cars. One for my daughter and another for myself. Everything was handled perfectlyfirst free service
by Russreinhard on 11/02/2015updated 11/19/2015first oil change on two new car and truck left both there all day and night before and did not get car wash and my wifes car had grease marks on inside door last time there were floor mats [paper] not this time not a big dealCruze
by Grace54 on 11/04/2015updated 11/17/2015Everyone is very helpful and courteous. Everything is explained what was done or has to be done to your vehicle. Great customer service.Service at Outten
by rkjk1987 on 10/30/2015updated 11/12/2015I was experiencing an idle issue with my vehicle. The put my vehicle on the diagnostic machine, took for a test drive, but couldn't find anything wrong. They did recommend things to be done, that might solve the problem. They were not to… sure if doing those things would work to solve the issue. On of which was changing the air filter, which I changed on my own. Then a Throttle Body Cleaning and Fuel Induction Service, which for the price, if it's not going to definitely solve my issue. I am waiting to get it in. I also understand, they tried to figure out what is wrong with my vehicle.Excellence
by Nikiyah on 10/13/2015updated 11/11/2015Ceaser was so helpful he got me in the car I wanted and assisted me with best service on my terms. Brandon was so nice he held my son and installed his car seat while I signed paper work. I felt so blessed to have them working with me. I… felt that they were on my side and wanted to see me get the car I always wanted. I cannot give enough praise or thanks to them both.Nikiyah, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Take care. Best, Bob Haag | 610-434-4201
Dont bother making an appointment
by Deshaunda on 10/21/2015updated 11/11/2015I had an appointment a week in advance for 8am. I was checked in by 740am. I was leaving at 10am. I am bothered that it took 2 hrs for an inspection. This isn't the first time I have waited and it took 2 plus hours for something simple.very satisfied customer
by MRSKNITTER on 10/14/2015updated 11/10/2015very respectful friendly and not pushy when letting them know what you are looking for in a vehicle, they meet your needs and go above and beyond to make you a satisfied customerOutten Experience
by Don1_Ron2 on 09/12/2015updated 11/04/2015The sales person Daniel Stover was extremely helpful in making our car buying experience a pleasant one. The negotiations were conducted with the utmost courtesy and respect. Dan is very knowledgeable about the product line he sells and… took as much time as necessary to explain ALL of the new features on our newly purchased Equinox. Overall our experience with Dan and Outten Chevrolet was handled very professionally and comfortably.Thank you for taking the time to write about your experience with us, Don! At Outten Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Daniel was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Best, Bob Haag | 610-434-4201
Great experience
by Marshahein on 09/13/2015updated 11/04/2015our salesman was very nice and patient with us. He even stayed a half hour after closing for us. I feel that we got a great deal with him. I will definately recommend him to friends and family.Thank you for taking the time to write about your experience with us, Marshahein! At Outten Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our staff exceeded your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Best. Bob Haag | 610-434-4201
Dan the MAN!
by weidas_5 on 08/21/2015updated 10/22/2015I called Outten about info on the Equinox that was in the Morning Call ad and I was connected to Dan. He was very professional and extremely helpful from the start. I had no plans on purchasing a car until Fall but Dan was so helpful and… the price was right where i wanted my payments to be. Thanks for your great customer service so far! You have an OUTSTANDING employee! I highly recommend Outten-especially DAN!Satisfied customer
by ipmpitts on 08/10/2015updated 10/19/2015I took my car for service because my car brakes were making the car vibrate when I put on brakes. The mechanic told me I needed to replace my rotary. I told them that I had replaced them about ten months ago and they looked it up and… replaced them for no cost.Car inspection
by ipmpitts on 07/31/2015updated 08/06/2015I just hate every time I take my car for the annual inspection, I always end up having to pay money to fix something before the car pass inspection.We would like to take this time to apologize for your unhappy experience with our service department. We appreciate you bringing your concerns to our attention and we assure you that this is not how we intend to do business. Our goal is to attain 100% customer satisfaction and it comes with great disappointment when we fall short of that with our guests. If you would be open to contacting me at your earliest convenience, I would sincerely appreciate the opportunity to further discuss your situation and the chance to make things right. Please call me at so we may assist you better in the future. Sincerely, Mike Moran | 610-434-4201
Outten experiance
by Gerald_S on 07/21/2015updated 07/30/2015Our sales rep Al, was able to find us a great new car at a good price when we needed it most.Congratulations on your brand new car! Al is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. I will be sure to pass along your praises to Al and all of us hope to see you again when the time comes to service your new car. Regards, Mike Moran | 610-434-4201
Chevrolet Equinox
Chevrolet Trax
Thank you for leaving us this review. We are very happy to hear that Jason and Randy could help get you set up with the perfect new car for you and your daughter. If there is anything more we can do for you please feel free to come back and see Outten Chevrolet any time! Take care. Best, Bob Haag | 610-434-4201
by outtenallentwn on 11/25/2015