Mercedes-Benz of Medford
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Customer Reviews of Mercedes-Benz of Medford
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Wonderful Purchasing Experience
by Matt Elawady on 01/21/2024
Just purchased 2023 C300 from Mercedes of Medford and our purchase experience was exceptional. We live in the San Francisco Bay Area and most of the purchase arrangements were made online and by phone. We worked with Eric Ordinez who was… outstanding. Very responsive and informative. His boos Gary was very helpful. We drove 5.6 hours to pick up the car. When we got there everything was ready. Car, paper work, and loan documents were ready for our signature. The finance manager Mario was amazing. They kept every agreement we made and delivered on every promise. We will definitely purchase our next Mercedes from them. The long drive was worth it
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The following reviews are more than two years old. They are not included in the overall rating.
20 reviews
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Super knowledge/helpful
by bvaljr on 12/07/2012updated 08/03/2025Mr. Jeff L. has the "Go 2 Guy" for the last few yrs. now. Great business model for us guys trying to enjoy the Mercedes experience. Many Thanx!--BenPositive Experience
by tmarvin on 11/24/2013updated 08/03/2025I give a very high rating to the Mercedes dealership vis a vis a recent lease process for my new electric drive Smart. Randall G. was the principal contact, and his patience and insight helped considerably (if not fully!). The dealership in… general seemed unobtrusive but always helpful. Randall got me the right people for my too-many questions. Result: I got the vehicle I've always wanted despite a lot of indecision. Electric cars have a huge role to play in any sort of better world. Mine transforms ordinary short trips into unexpectedly pleasurable little trips. There is just nothing like zooming around in the quick, short-turn Smart -- which is esp. agile in traffic and parking. I get approx. 40+ miles/dollar. Very simple to charge, and I always do it at home using the supplied cable set.Buying a C300 and an ML350
by mikebond on 11/13/2013updated 08/03/2025Buying from MB of Medford was a unique and satisfying experience. Russ M. was always friendly, professional and knowledgeable. He knew his product well and represented it with enthusiasm, even after delivery. In fact, the whole team at… Mercedes of Medford were a joy to work with. Highly recommend this dealership to anyone who appreciates honesty, superior product knowledge, and a rewarding experience - before, during and after the sale. Thanks, Russ and MB Medford.Mercedes-Benz of Medford
by jlewis119 on 01/09/2014updated 08/03/2025Doing business with Mercedes-Benz of Medford could not have been easier. The level of customer service was exceptional from the time we entered the dealership until the purchase was complete. Randall G. and the rest of the team at the… dealership were very professional and easy to deal with. I would not hesitate to recommend them to anyone in the market for new or used car.Great experience
by Hans55 on 03/13/2013updated 08/03/2025Todd and the entire team at MB of Medford made our recent purchase of a 2012 E-wagon very easy. I initiated contact online, closed a deal within a couple of days and flew up from LA to pick up the car. The team had hotel suggestions, were… willing to pick me up, trained me on the electronics, and had me out the door and on the road very quickly.
Mercedes-Benz GLE-Class
Mercedes-Benz GLS-Class
Mercedes-Benz GLC-Class
About our dealership
Hi Matt! It's great to know that Eric, Gary, Mario, and the rest of our team at Mercedes-Benz of Medford made your 2023 C300 purchase experience smooth and enjoyable. We're glad you found the long drive worth it! Looking forward to assisting with your next Mercedes purchase in the future.
by Mercedes-Benz of Medford on 01/22/2024