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Customer Reviews of Gresham Toyota

Review type:

Overall service rating

4.9
4.86 out of 5 stars

(29 reviews)

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29 service reviews
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  • Clock spring repair

    5 out of 5 starsby Fritz Stranz on 08/24/2025

    Professional, personal and proficient. honesty and integrity are also outstanding qualities. The mechanic was able to fix my problem without requiring me to buy a new part. Saved me at least $1000!
    • Fritz, we’re so glad to hear you had such a positive experience at Gresham Toyota. We look forward to working with you again in the future!

      by Gresham Toyota on 08/25/2025


  • Great!

    5 out of 5 starsby Lilo on 08/07/2025

    The staff were welcoming and nice. They stay in touch with you via message and person!
    • Thank you for choosing Gresham Toyota, we appreciate your positive feedback!

      by Gresham Toyota on 08/08/2025


  • Exceptional service

    5 out of 5 starsby Jay on 07/17/2025

    Check in was simple, timely service and excellent customer service by Dan. Very satisfied.
    • Jay, thank you for sharing your kind words about Dan and the team! We appreciate your business here at Gresham Toyota.

      by Gresham Toyota on 07/18/2025


  • Great service but.,..

    4 out of 5 starsby EJLV on 05/29/2025

    Regular maintenance and brake service done quickly, although valves are ticking after an oil and filter change. Not enough oil?! Service writer was easy to talk to and worked hard to keep me informed on progress.
    • Thank you for sharing your experience with us at Gresham Toyota. We're glad to hear the service was quick and that our team kept you informed, but we're sorry about the ticking valves concern. Please feel free to reach out so we can address this issue promptly!

      by Gresham Toyota on 05/29/2025


  • Service rating

    5 out of 5 starsby Abel N on 05/21/2025
    updated 05/27/2025

    They are up to the task Brandon's PR was outstanding and appealing to me. He had a great understanding of customer relations and the turn around time was good.
    • Abel, we're delighted to hear that Brandon's exceptional PR skills made your experience at Gresham Toyota a positive one. Thank you for sharing this feedback!

      by Gresham Toyota on 05/27/2025


  • Super

    5 out of 5 starsby Cloie on 05/16/2025

    Gary was extremely helpful when he found out what I needed. I highly recommend him for a service provider! Thank you Gary!!
    • Cloie, we're delighted to hear that Gary provided such helpful service at Gresham Toyota! Thank you for recommending him and sharing your experience with us.

      by Gresham Toyota on 05/21/2025


  • Five stars.

    5 out of 5 starsby Viktor on 05/15/2025

    I like this Gresham Toyota Service, professionally, quickly.
    • Thank you, Viktor, for reviewing Gresham Toyota!

      by Gresham Toyota on 05/20/2025

  • Costumer Service Gary . everyone Was You Professional.

    5 out of 5 starsby Gary on 05/10/2025

    Exceptional customer service , everyone was professional, very friendly and people person. service was done in a timely manner. Thanks a lot Gresham Toyota.👏
    • Gary, we're delighted to hear that you had such a positive experience with our team at Gresham Toyota. Thank you for your kind words and support!

      by Gresham Toyota on 05/11/2025

  • Thankful for Brandon at Gresham Toyota

    5 out of 5 starsby CaraMorey on 04/05/2025

    Brandon was so helpful when I had recent service done of my Toyota. Brandon was kind, knowledgeable and had great communication skills. Services on this particular day took longer than expected, but he handled it will great patience, empathy, and understanding. Thank you Brandon at Gresham Toyota..
    • Cara, we're delighted to hear that Brandon provided such excellent service during your visit to Gresham Toyota. It's great knowing he made the experience positive despite any delays. Thank you for sharing!

      by Gresham Toyota on 04/08/2025

  • 50,000 mile service

    5 out of 5 starsby DJ on 02/28/2025

    Giovan was friendly and engaged.
    • Thank you for the great review of Giovan and Gresham Toyota!

      by Gresham Toyota on 03/02/2025

  • Service with a smile!

    5 out of 5 starsby Debbie on 12/12/2024
    updated 12/19/2024

    I had no waiting for my appointment. Everyone who greeted me was friendly and informative!
    • Debbie, it was our pleasure to assist you. Thank you from all of us here at Gresham Toyota!

      by Gresham Toyota on 12/19/2024

  • 5000 Mile Service

    4 out of 5 starsby Frank L Hilger on 11/27/2024

    Service writer was excellent, Service was done in a reasonable amount of time, this was for a 5,000 miles service how ever the technician reset the service reminder back to 10,000 miles which means the vehicle would have 15,000 miles before the 10,000 service was done.
    • Frank, thank you for your feedback! We're glad to hear the service was timely and that our team at Gresham Toyota took good care of you. We'll make sure to address the service reminder issue with our technicians. Safe driving until we see you next time!

      by Gresham Toyota on 11/29/2024

  • Fast great service!

    5 out of 5 starsby Sre on 11/26/2024

    No over selling
    • Thanks a bunch from the Gresham Toyota Team!

      by Gresham Toyota on 11/27/2024

  • Great Service

    5 out of 5 starsby VJ1221 on 11/26/2024

    I was greeted with very friendly and professional staff. My service was done in less than 45 minutes, I had no issues and will return.
    • We're delighted to hear that our team at Gresham Toyota provided you with friendly and efficient service! Thank you for choosing us, and we look forward to your next visit.

      by Gresham Toyota on 11/27/2024

  • Maddy

    5 out of 5 starsby John on 10/08/2024

    Maddy was very helpful. We appreciate here service.
    • John, thanks for the shoutout to Maddy from our Gresham Toyota team! We appreciate it.

      by Gresham Toyota on 10/09/2024

  • Dan is awesome

    5 out of 5 starsby Richard on 09/28/2024
    updated 10/07/2024

    Honest, great communicator!
    • Richard, thank you for sharing your support of Gresham Toyota!

      by Gresham Toyota on 10/07/2024

  • “Walk In”

    4 out of 5 starsby Doyt on 09/20/2024
    updated 10/01/2024

    Oil change with a great coupon value. Service promised wait time of 2hrs and over delivered in about 1.5hrs.
    • Doyt, we're glad to hear you had a positive experience with our service team at Gresham Toyota and that we could get your oil change done quicker than expected. Thanks for sharing!

      by Gresham Toyota on 10/01/2024

  • New employee

    5 out of 5 starsby Patty on 09/22/2024

    Denise did a good job for being new. If she wasn’t certain about something she did not hesitate to ask someone for help. I did dispute a charge and again Denise went to her supervisor and had it taken off. I would recommend always going over your bill.
    • Patty, we're glad to hear Denise provided you with attentive service here at Gresham Toyota. Thanks for sharing your experience and advice!

      by Gresham Toyota on 09/23/2024

  • MyTacoma

    5 out of 5 starsby Richard Hastings on 09/01/2024

    Great service team.
    • Richard, it was our pleasure to assist you. Thank you from all of us here at Gresham Toyota!

      by Gresham Toyota on 09/01/2024

  • 🌠

    5 out of 5 starsby Georgio on 08/23/2024

    Charles is the man awesome guy and great service
    • Thank you for sharing this appreciation for Charles! See you next time, Georgio! — Gresham Toyota Team

      by Gresham Toyota on 08/24/2024

  • Pretty good

    4 out of 5 starsby Skip on 08/08/2024
    updated 08/16/2024

    Not everything done on checklist
    • Thank you for sharing this feedback with us. We would be happy to ensure the rest of your services are completed, so please reach out at your convenience the the email address listed below, with your full name and contact number. Also, when you contact me, please reference the name "Skip" so that I can associate your email with this review. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

      by Gresham Toyota on 08/20/2024

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