Customer Reviews of Toyota of Gladstone
Review type:
10/10 Would Smash
10/10 Would Smash
by G Wilk on 07/25/2025Great inventory, Great PeopleThe easiest car purchase ever.
by Eric Stevens on 07/02/2025Bob Peterson at Gladstone Toyota made the purchase of my new Tacoma an amazing experience. He knows his customers and always makes sure to take care of them. This is the second vehicle I’ve purchased from Bob and he has gone above and… beyond each time. I can not recommend Bob at Gladstone Toyota enough. If you want a salesman who’s not gonna give you the run around, or pressure you into something you don’t want then Bob Peterson is your guy.Great car buying experience!
by Jamie Filler on 03/24/2025Alex was excellent! He really cared and followed up to make sure everything was taken care of and in order. He was also super knowledgeable about the product. I would buy a car from you again in the future for sure.Love Toyota Gladstone!
by LMB on 03/12/2025updated 03/19/2025This is our 5th vehicle through Toyota Gladstone. We appreciate their honesty, transparency with pricing and no surprises when signing. The customer service is outstanding.Very happy customer
by Artemio ortiz on 03/12/2025I do really recommend this place because they are very friendly people and helpful, a lot of variety of new cars, you won’t be disappointed, they explain step by step and help you find your best option and best price.New Cars Family
by Debra Jones on 12/30/2024Back for the second car - purchased new car and found experience friendly and respectful of my time. Talked my daughter into coming to the dealership for her new car too!Great Listening Skills
by Tollecat on 12/29/2024The Sales Manager, George and my Sales person, Carl C. never tried to steer me away from what I was looking for, at all. I let them know how much I was willing to spend and what I needed from a vehicle. The amount they gave me for my… previous vehicle was more than I had expected. This was the first time I hadn't had the sales department try to get me to spend more than what I was comfortable with. Thank you George and Carl C.Thank you for sharing your wonderful experience! We're delighted to hear that George and Carl C. respected your budget, listened to your needs, and made sure you felt comfortable throughout the process. It’s great to know you received more than expected for your trade-in as well. We appreciate your trust in us and are glad we could provide a stress-free and positive car-buying experience. Enjoy your new vehicle, and we hope to see you again in the future! 🚗😊
Exceeded expectations!
by WillMa on 03/27/2024Octavio listened to what I had to say. He stayed within the budget and timeline that I am working with.It's fantastic to hear that Octavio provided attentive service and worked within your budget and timeline. At Toyota of Gladstone, we strive to ensure that our customers' needs are met and that their car-buying experience is as smooth as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we hope you're enjoying your new vehicle!
Pleasant Experience as Always in Sales Department
by Rhea Meynard and Maple on 03/20/2024We have had the pleasure of knowing Emileigh with our first car purchase last August 2021 and have built a good relationship with her. She is the epitome of an excellent salesperson because she goes above and beyond in making sure that our… experience, expectations, interests, and inquiries are met with the utmost professionalism and confidence. She took her time to answer all our questions about options as to where to start either leasing another new car or refinancing the old one. With her immense experience and patience, we decided to upgrade the car to the latest 2024 Rav4 model xse hybrid with no hiccups. She is one of the best at Toyota Gladstone. I am glad that she's still part of our 2nd car purchase experience. I even joked her, I hope you will stay here coz we will keep coming back! Anyway, we went home with a brand new car and with a grateful heart. Thank you for your help Emileigh. We appreciated everything since 2021! We hope to continue our car journey with you in the future. Our best, Meynard, Rhea, and Fur baby (Maple). 2024 Rav4 XSE hybrid clientThank you so much for your heartfelt feedback! We're delighted to hear about your positive experiences with Emileigh and that she has been instrumental in ensuring your car buying journey has been smooth and enjoyable. Emileigh truly exemplifies the level of professionalism and dedication we strive for at Toyota of Gladstone. It's wonderful to know that Emileigh's expertise and patience helped you make the right decision in upgrading to the 2024 Rav4 XSE hybrid. We appreciate your trust in us for your second car purchase and are grateful for your continued loyalty. We'll be sure to pass along your kind words to Emileigh and the rest of our team. We look forward to continuing to serve you and Maple in the future, and we're here to assist you every step of the way. If you ever need anything, please don't hesitate to reach out. Thank you again for choosing Toyota of Gladstone, and we wish you many happy miles ahead with your new 2024 Rav4 XSE hybrid!
Great Experience with New Hybrid
by Harry on 03/16/2024Gladstone Toyota was the second dealership we went to to look at grand Highlander hybrids. Their sales staff was so much more knowledgeable than the previous dealer that we went to. We bought our new car there on delivery. They were… extremely helpful and helping us get set up so our phones interfaced with the car through the Toyota remote app.Thank you for sharing your positive experience with us at Toyota of Gladstone! We're thrilled to hear that our sales staff's knowledge and assistance made a difference during your visit to our dealership. It's wonderful to know that you found the help you needed to purchase your new Highlander Hybrid. Ensuring our customers feel supported and informed throughout the buying process is our top priority, and we're delighted that we could meet your expectations. We're also glad that our team could assist you in setting up your phones to interface with the Toyota Remote app, enhancing your ownership experience. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help even after the sale! Thank you once again for choosing Toyota of Gladstone. We appreciate your business and look forward to serving you for many miles to come!
Got us what we needed.
by Chuck Sullivan on 03/04/2024Fast friendly sales person who got us what we needed. Didn’t try to sell us something other that what we wanted! So refreshing!Thank you for taking the time to share your positive experience with us at Toyota of Gladstone! We're delighted to hear that our sales team provided you with fast and friendly service while ensuring you got exactly what you needed. At Toyota of Gladstone, we prioritize understanding our customers' preferences and needs, and we're thrilled that our approach resonated with you. Your satisfaction is our top priority, and it's fantastic to know that you found our service refreshing. If you ever have any questions or if there's anything else we can assist you with in the future, please feel free to reach out. We're here to help! Once again, thank you for choosing Toyota of Gladstone. We appreciate your business and look forward to serving you again in the future!
Quick
by PestStopPest Control on 02/26/2024We purchase trucks for our growing company and normally spend hours in the dealership having them get paperwork ready. Let me just say this was the most pleasant experience we’ve ever had! We knew what we wanted and they made it happen!Thank you for choosing Toyota of Gladstone for your recent truck purchase, and for taking the time to share your feedback with us! We're thrilled to hear that your experience with us was the most pleasant you've ever had when purchasing vehicles for your growing company. At Toyota of Gladstone, we understand the importance of efficiency and ensuring that our customers' needs are met swiftly and effectively. It's fantastic to know that we were able to make your truck purchase experience hassle-free and that we were able to accommodate your preferences seamlessly. If there's anything else we can assist you with in the future or if you have any questions, please don't hesitate to reach out. We value your business and are committed to providing exceptional service every step of the way. Thank you once again for choosing Toyota of Gladstone. We appreciate your trust and look forward to serving you and your company in the future!
Easier than we thought - and no surprises!
by Linda on 02/22/2024We knew buying a car could take a while, but Toyota Gladstone made it fairly easy with no pressuring or bad surprises at their location. In fact, the only financial surprise was good - a lowered price if we leased instead of cash… purchase. We didn't even have to go there till the car arrived and we had already agreed on the price.Thank you for choosing Toyota of Gladstone for your recent car purchase, and for sharing your positive experience with us! We're delighted to hear that your car-buying journey with us was smooth and hassle-free. At Toyota of Gladstone, we strive to make the purchasing process as easy and transparent as possible, without any pressure or unpleasant surprises. It's fantastic to know that you found our approach to be fair and accommodating. We're especially pleased that you were pleasantly surprised by the lowered price option for leasing instead of a cash purchase. Providing our customers with flexible and advantageous financial options is one of our priorities, and we're glad that we could offer you a solution that met your needs. If you have any further questions or need assistance in the future, please feel free to reach out to us. We appreciate your business and look forward to serving you again at Toyota of Gladstone.
Best car dealership
by Blake on 02/17/2024This is the best one. They are super nice everything is super easyThank you for taking the time to share your positive experience with us at Toyota of Gladstone! We're thrilled to hear that you had an excellent experience with our team. Providing exceptional customer service and making your experience as smooth and easy as possible are our top priorities. It's fantastic to know that our efforts resonated with you and that you found everything to be super nice and easy. Your satisfaction is incredibly important to us, and we're delighted that we could meet your expectations during your visit. If you have any questions or need further assistance in the future, please don't hesitate to reach out to us. We're here to help! Once again, thank you for choosing Toyota of Gladstone. We appreciate your business and look forward to serving you again in the future.
Perfect Match
by Ian Hunter on 02/14/2024Dusty Call responded to my initial email inquiry for a used Ford and helped me with a test drive. After I said that it wasn't quite right, he volunteered some other options according to my preferences. These looked great, and I ended up… taking home a new Tundra at a great price. Dusty was polite, professional and pleasure to work with through the whole process. He listened to my needs, was patient through the selection process, and matched me with a great truck. Happy customer.Thank you for sharing your positive experience with us at Toyota of Gladstone! We're thrilled to hear that Dusty provided you with exceptional service and helped you find the perfect vehicle to meet your needs. Ensuring our customers find the right vehicle at a great price is always our goal, and we're delighted that Dusty's professionalism, patience, and attention to detail made your experience a pleasant one. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to assist you in finding your new Tundra. If you have any questions or need further assistance in the future, please don't hesitate to reach out to us. We're here to help! Once again, thank you for choosing Toyota of Gladstone. We appreciate your business and look forward to serving you again in the future.
Great buying experience!!
by James on 02/03/2024Quick- efficient- and a great priceThank you for taking the time to share your positive feedback about your recent experience with us at Toyota of Gladstone! We're delighted to hear that you found our service quick, efficient, and competitively priced. Providing our customers with fast and efficient service at a great price is always our priority, and we're thrilled that we could meet your expectations. Your satisfaction is incredibly important to us, and we appreciate your acknowledgment of our efforts. If you ever need any further assistance or have any questions in the future, please feel free to reach out to us. We're here to help! Thank you once again for choosing Toyota of Gladstone. We value your business and look forward to serving you again in the future.
Get more in 24
by Joe on 01/28/2024They make it right for you.Thank you for sharing your feedback about your experience with us at Toyota of Gladstone! We're pleased to hear that we were able to make things right for you. Ensuring our customers' satisfaction is our top priority, and we're glad we could resolve any concerns you had to your satisfaction. Your feedback is valuable to us as we continuously strive to improve our services. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. We appreciate your business and hope to have the opportunity to serve you again in the future.
First Toyota
by KHS on 01/25/2024Was looking for a second car. Found a great deal on a highlander. Really enjoyed our salesman, Carl. Very easy process. Only complaint we had was the amount of time it took to get back to the finance office to complete the deal.Thank you for choosing Toyota of Gladstone for your recent vehicle purchase. We're delighted that you found a great deal on the Highlander and had a positive experience with our salesman, Carl. Your feedback is valuable to us, and we appreciate your understanding of the car-buying process. We apologize for any delay you experienced in getting back to the finance office to complete the deal. We understand that your time is precious, and we aim to make the process as efficient as possible. Please know that we take your feedback seriously, and we will review our internal processes to identify areas for improvement. Our goal is to ensure that every aspect of your experience with us meets or exceeds your expectations. If you have any further comments or if there's anything specific you'd like to share about your experience, please feel free to reach out. We're here to assist you and ensure your satisfaction. Once again, thank you for choosing Toyota of Gladstone. We appreciate your business and look forward to serving you in the future.
Great service and friendly staff!
by Mitch on 01/22/2024We knew what car we wanted and were able to get all the details including price before heading to the dealer. Rebecca was amazing in helping us. we arrived at the lot and she pulled the car right up to us so we knew what we were getting. We… had 2 dogs with us including a brand new puppy, and everyone at the dealership made us feel welcome and comfortable. We were in and out in a few hours. Rebecca and the rest of the Gladstone team were very helpful and made the process very simple.Thank you for choosing Toyota of Gladstone for your recent car purchase! We appreciate you taking the time to share your positive experience with us. It's fantastic to hear that Rebecca provided you with amazing assistance, ensuring that you had all the details, including the price, before heading to the dealership. We understand the importance of a smooth and efficient car-buying process, and we're thrilled that Rebecca and the Gladstone team made it simple for you. We're also delighted to hear that your furry companions, including the new puppy, were made to feel welcome and comfortable during your visit. Our team aims to create a friendly and accommodating environment for all our customers, including their four-legged friends. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. If you ever have any questions or if there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for choosing Toyota of Gladstone. We appreciate your business and look forward to being of service to you in the future.
Great Experience all around!
by Amanda GogasDelaware on 01/14/2024I had been emailing with a sales representative and then I just showed up. I thought I knew what I wanted but then wasn’t sure. Emileigh was so helpful with me being all over the place with which model I wanted and she wasn’t pushy or… anything. We dealt with her and the finance manager and that was it! I have been to a couple other Toyota dealers in the past and will never go back!!Thank you for taking the time to share your recent experience at Toyota of Gladstone! We are delighted to hear that you had a great overall experience. It's fantastic to know that Emileigh was helpful and understanding, especially when you were exploring different models. At Toyota of Gladstone, we aim to provide a customer-centric and pressure-free environment, and we're thrilled that you felt comfortable throughout the process. We appreciate your choice to do business with us and are grateful for your positive feedback. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Toyota of Gladstone. We look forward to serving you in the future!
Ghost rider Taco
by EJK on 01/13/2024Eric was easy to work with! Made the whole Tacoma experience streamline and painless.Thank you for taking the time to share your experience at Toyota of Gladstone! We are delighted to hear that Eric made your Tacoma experience streamlined and painless. At Toyota of Gladstone, we strive to provide a hassle-free and efficient car-buying process, and we're thrilled that Eric contributed to a positive experience for you. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to serving you in the future. Thank you for choosing Toyota of Gladstone!
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Thank you, Debra, for sharing your experience! We're thrilled to hear you had such a positive experience purchasing your second car with us and that we earned your trust enough to bring your daughter in for her new car as well. We’re grateful to have you as part of the Gladstone Toyota family and appreciate your recommendation. Wishing you and your daughter many happy miles ahead! 😊🚗
by Toyota of Gladstone on 02/08/2025