Stuteville Ford of Tahlequah
Customer Reviews of Stuteville Ford of Tahlequah
Sales
by 11/17/2015
onI give Stuteville Ford here in Tahlequah, OK and all their staff from Sales, Financing, Service, Everybody a 5 Star rating! We've bought two vehicles lately from Stuteville and have been very pleased with the financing, the extended warranty plan, and how everything was explained thoroughly. We always shop local and as long as the quality of staff remains the same, we will continue to shop local.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
[non-permissible content removed]
by 12/16/2014
onBought a 2004 Ram 1500 from them and it ended up needing $3500 in repairs just so it would be safe for my son to drive. That's a lot for a truck they wanted $6250 for. The "small exhaust leak" ended up being a whole new system from the engine block back. I hope this one deal was worth it to them!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Unhappy customer
by 02/26/2013
onI purchased a 2012 Nissan from Stuteville Feb 6th. I also purchased a $892 warranty. When buying I asked if the car had ever been hit and the salesman told me no. A couple days later a loud knocking started in the rear. I still hadn't received my title or paperwork back after 2 weeks so I called and had to go pick it up myself. There was no warranty with it. I told the dealer the car needed to be serviced already to find out what the knocking was. They would not honor the warranty they sold me until I had a warranty card in hand but it would be 30-45 days before I receive it. I ordered a Carfax report today and found the car had in fact had a front end impact in November. Now the car is parked because the warranty Stuteville sold me is worthless for at least a month. The salesman was untruthful and the warranty won't be honored. What kind of local dealer does this to a customer? I will never buy from them again or recommend them. This experience was worse than buying from a used car dealer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No