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Customer Reviews of Bob Moore Cadillac of Edmond

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10 sales reviews
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  • Purchase

    5 out of 5 starsby Montee Hoffman on 11/16/2019

    Our sales representative, Steven Clytus, was very nice and went to every effort to make use welcome and the purchase as easy as possible. Our closing was very good with Adran and he got us a good deal on the amount we financed.

  • New Car Purchase

    5 out of 5 starsby SDCarolina2019 on 10/23/2019

    Bob Moore took care of every detail in a quick & friendly manner. Completely satisfied with our new purchase.

  • GREAT Customer Service

    5 out of 5 starsby PetraMeinke on 08/13/2017

    Our experience was by far The Best experience my wife and I have ever had with a dealership. Our Sales Consultant, Thomas Masseen, was knowledgeable, friendly, professional, and very genuine. We would highly recommend anyone who is looking for a top quality brand vehicle to come to Bob Moore Cadillac. You'll find not only great customer service but an exceptional company that we feel will stand behind their automobile's and client's. It's a rare find these days. We're definitely happy with our choice.
    • We’re delighted to hear of your positive experience at our dealership, Petra. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Chris Goodwin BDC Manager - CGOODWIN@BOBMOORE.COM

      by dealerreply on 08/16/2017


  • Purchase used 2014 Cadillac SRX Premium

    5 out of 5 starsby Greg_Gund on 07/20/2017

    We bought a 2014 Cadillac SRX Premium from Bob Moore this week. All went better than expected. Transaction took less than 2 hours including the F & I meeting. Joanette Bauer was our sales person and made us feel comfortable with the deal and showed us all the ins and outs of the electronics package included with the vehicle. Diron Carter in Service was a great help in making the vehicle ready for us to take home. All and all a great experience. This is the second Cadillac we have bought from Bob Moore Cadillac and the deal went as smooth as the first.

  • CT6 Purchase

    5 out of 5 starsby Cactus40 on 01/21/2017

    The product is competitively priced and sales personnel are very professional.

  • fast, friendly service!

    5 out of 5 starsby romdickerson on 12/21/2016

    I bought my Cadillac Escalade from bob Moore Edmond and I love it. Everyone is very professional, friendly and helpful. "Great team" all around,thks bob Moore Edmond..

  • Car Lease

    5 out of 5 starsby Bubette on 10/26/2016

    Jonette Bauer and the sales manager John (Gallett?) were very helpful, as they worked to achieve the best deal for me. I had never leased a car before and they both were very professional in leading me through the process. Kudos to Diron, too.
  • MY BUYING EXPERIENCE

    4 out of 5 starsby hospice4life on 06/10/2016

    I found a car on line, ask for a salesman to contact me. Marcus was great to work with, very honest and I believe understood my diverse needs on several cars.. Not as impressed with the service department, Wanted to charge me several hundred dollars for my ash try that had come off track in the back.. Went home and took the 5 min to study the mechanism and fixed it. it wasn't broke.(company Car) This time I had repairs done and my check engine light came on the very next day again.. this has happened twice now.. Playing phone tag with the service department rep.
  • Great job Will!

    5 out of 5 starsby Reichmarita12 on 02/12/2015
    updated 03/02/2015

    We pulled in the dealership just to see if we could swing a trade to such a nice car - Will Dodd went out of his way to make us feel comfortable - answered a million texts from me on his day off - to get us in a Cadillac - great experience. Thanks! (The cookies were A nice touch)
  • 2014 Cadillac ATS

    4 out of 5 starsby mcs7 on 10/04/2014

    Overall very good. We believed the seats in the car we purchased were going to be "dark grey" (like the car we initially were going to buy) instead of the "light beige" we received but we are now glad that the "light beige" seats were installed in our new car. Also the "Paper tag" should have been installed and car filled with gas prior to our arrival.

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