Customer Reviews of Genesis of Norman
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Subject: Cautionary Review: Pricing Transparency Concerns
by Raghav on 11/20/2023I feel compelled to share my recent experience to ensure that potential customers are aware of certain practices that I found concerning during my car-buying process. I approached the dealership with the intention of purchasing a… pre-owned vehicle listed at $38,000 on their website. However, my experience took an unexpected turn when I discovered that the prices listed on their pre-owned inventory were, misleading. It became apparent that these prices were not reflective of the final cost. .I believe the dealership undervalues trade-in or makes money from financing to offset the apparent discount on the vehicle I intended to purchase. This raised questions about the fairness of advertisements. The most surprising revelation occurred when I informed the dealership that I intended to pay in cash and would not be using a trade-in. Suddenly, the initially advertised price of $38,400 jumped to $46,400. This significant price adjustment left me feeling uneasy and prompted me to question the authenticity of the initially advertised prices. My intention in sharing this feedback is not to discourage potential customers but to encourage them to exercise caution and diligence when dealing with the dealership. If you decide to purchase a car from this dealership, I strongly advise verifying the trade-in value and carefully reviewing the financing terms and hidden costs with financing. The difference between the advertised price and the final negotiated cost could be substantial. In conclusion, while this dealership may have an appealing prices, it's crucial for prospective buyers to understand and be aware of the potential discrepancies in pricing and ensure that the trade-in valuation and financing costs align with their market. Transparency in these areas is essential for building trust between customers and the dealership. I hope this review serves as a helpful cautionary note for those considering a purchase
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About our dealership
Serving the Norman Oklahoma City Metro Edmond for New Genesis Sales and Service. Genesis offers vehicles from the minds of the most talented designers and engineers, perfectly balancing personal comfort and state-of-the-art technology. The brand is renowned for its lineup of audacious cars with progressive design and characteristic athletic elegance. Come meet the local difference for luxury!
What sets us apart
Discover the all-new Genesis of Norman, Oklahoma's premier exclusive Genesis dealership! Experience the perfect blend of luxury and local excellence — see the difference for yourself today!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Languages Spoken (2)
- English
- Spanish