Customer Reviews of AutoNation Ford North Canton
Review type:
Ford Escape
Customer
by Customer on 04/28/2025It took 2 hours and 10 minutes to da basic oil change. Nothing extra. Just an oil change. And then they didn’t even run my truck through the car wash. Unacceptable.Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (330) 238-3206 so we may assist you in moving forward towards a resolution.
Standard Maintenance on my Ford Escape.
by jakellamis on 04/24/2025I brought my car in for service maintenance. They started my work and finished on time.Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
F-150
by Bernie W on 02/26/2025updated 03/05/2025Fast appointment and well informed throughout the processHi, we appreciate you taking the time to leave us a response, Bernie! Don't hesitate to call us if you ever need anything. Be safe on the road!
Buick Tourx purchase
by Mr.Turtle on 03/18/2024In and out quickly. Salesperson was friendly, informative and helpful. Financing and paperwork went smoothly.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Ford Escape
by JEP2024 on 02/26/2024My experience working with Jeff Handy in leasing my new Ford Escape went very well at AutoNation. He was extremely helpful. Thank youHi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Salesman
by SueDuce on 02/02/2024Mr Stamps was a great salesman. Very honest and helpfulHi, we are glad we could help! If you ever need help, just give us a call. Happy motoring!
Sales
by John Turner on 12/18/2023Salesman work hard to get me where I needed to beHi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Best car experience ever!
by Haney1981 on 12/12/2023We loved this car shopping experience. Price was spot on and below market value. We were happy and did not have to discuss lowering the price. They gave us more than a fair deal on our trade in. Our sales person was Josh Stamps and he was a… pleasure to work with. Everyone we interacted with was a pleasure and they know how to make the dreaded car shopping experience enjoyable.Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Josh Stamps
by Carol Lunn on 12/07/2023Josh Stamps is an excellent salesman & an honest person. He has knowledge & kindness.Hello Carol, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
New truck
by Allen on 12/06/2023Great experience! Salesman kept me informed after ordering my truck from being built, all the way to the dealership. Nice people Definitely would buy from againWe are pleased to hear you had such a positive experience with us, Allen! If you ever need help, just give us a call. Happy motoring!
Good Experience
by Christmas on 12/06/2023The person taking my information was courteous and honest about various problems that could be causing the malfunction with my car. I feel they were thorough with the diagnostics and kept me updated during the process. They offered a… shuttle service to and from AutoNation, which was greatly appreciated. Overall, I was very satisfied.Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Used Truck sales
by Dean Gregor on 12/04/2023Took a while but got exactly what i needed in terms of Price!!!!!Hi Dean, we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Warranty work
by David L. G on 11/29/2023Communication is a key factor in service. Allan did a very good job with this, the technician went above and beyond his "job description." I'm pleased!Hello David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Sales
by Mike Angelo on 11/27/2023Very comfortable with salespeople and the finance department. Everyone was super friendly.Hi Mike, thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help.
disappointed
by forgetit on 11/21/2023never followed thru with answering all questions, to concerned with making sale.Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (330) 238-3206 to discuss what we can do to help.
100,000 mile check-up
by Moses Stein on 11/14/2023Excellent service. Friendly and courteous staff from the minute I walked in the door.Hi Moses, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
4 wheel alignment
by Rick K216 on 11/13/2023Saturday morning I went in to Auto Nation Ford to have my 2015 Ford F 150 serviced. Everyone there was extremely kind and accommodating. The only thing they could have done would be to provide everyone with brunch.Hi Rick, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Manager
by Tiffany on 11/13/2023I initially had some issues when I took my car in to be serviced. The follow up customer service was not good. I ended up stopping back in about a week later after many phone calls not being returned and Allan was very helpful and… apologetic for not returning my calls. He got me in the same day for new tires and also gave me several discounts . I appreciated the fact that he made things right with me since I am a loyal customer.Hi Tiffany, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchase
by Julie Fach on 11/08/2023We couldn't have been treated with any more kindness or professionalism from Jeff or Dante. This is our 2nd vehicle purchased from Auto Nation and we will be back when a new car is necessary.Hi Julie, thank you so much for your positive comments about AutoNation Ford North Canton! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
They really have gained my trust.
by Antonio W on 11/08/2023Wow! I have had a very unique experience with this dealership dating back December of 2022. Sine then I have been shown. Autonation Ford North Canton, Ohio, Is the dealer that will go above and beyond for their customer. I have complete… faith in recommending this dealer to anyone. Lonnie, Marcus, kylynn, Hope are you go too bunch. Thanks Autonation Ford North Canton, Ohio.Hi Antonio, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford North Canton! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Super job!
by Walter M on 10/23/2023Really appreciate the people at AutoNation and the efforts put forth to get me my new Bronco Sport. My sakes man, Josh Stamps stayed patient with me and found what I was looking for. The process was smooth and pleasant. Shout out to James… Orlando when it came time to sign everything. Very professional. Made us feel appreciated.Hi Walter, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford North Canton! If you need more help, our team is available to talk -- safe travels!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Stephanie Mavis on 02/28/2024