Customer Reviews of Loudon Motors Ford
Review type:
Easiest buying experience ever
Easiest buying experience ever
by Katie D on 05/15/2025The staff was knowledgeable and answered all my questions without making me feel rushed. They helped me find exactly what I was looking for and made the financing process quick and easy. Everything was explained clearly. It’s rare to find a… dealership that’s this professional and down to earthHonest lot
by Great lot on 08/25/2022They are not pushy here, we found a underlining issue with the vehicle we wanted to purchase and this lot made it right. If I could give 10 stars I would. You can't go wrong with this place.Very satisfactory transaction
by 1wisepenny on 08/23/2016Great all around experience. Very knowledgable sales person. Took plenty of time to answer our questions about the operations of the car.Great Staff awesome job!!!!
by KylejKirk12 on 08/09/2016Paul my salesman was the best salesman to ever sell me a car. He didn't pressure you into anything. The staff was really friendly also. Paul had the truck ready when I arrived and I was in and out. All my family and myself will buy our… vehicles from loudon motors and Paul!Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!
Don't trust safety check
by Unhappy247 on 06/30/2016I probably won't be back. I liked my salesman and price was ok. In less that two months though I had to replace u joints and parking brake backing plates that should've been caught by their safety check. It was shown they checked it but… they didn't. If you find a vehicle you like just have it checked by a mechanic you trust.Thank you for reviewing Loudon Motors Ford, we want to grow as a dealership and we are only able to grow with positive and negative feedback. We invite you to call Loudon Motors Ford and talk to our General Manager Ricco Perea at (330)868-2277 Thank you for the review!!
Wreck 2015 F350 Lariat by Loudon employee
by kevindeckerd on 01/23/2016I purchased my truck from Loudon Motors of Minerva in September of 2015. Was treated very good as a client. I brought my truck in for its first service, with 4200 miles on it, on December 23. I recvd a call in the afternoon stating my… truck was wrecked! I couldn't believe it. I even asked them if they had the correct vehicle owner. As it turns out, of one the service reps took it out for a test drive to see if he could identify a noise, and lost control, sheering a telephone pole completely along w a mail box, sent the truck airborne, then took 120' to come to a stop. All at 40mph!?!?? When I initially met w the GM, I was confident that Loudon would do the "right thing" and make it right. I called the GM the Saturday afterwards, and conveyed to him I did not want the truck back due to the lie and the abuse the service rep put my truck through. He said he would work w me once the insurance est came back. I put $10k down & made 3 pyts. In order for me to get into an exact match, I would have to invest $7k more. They want it repaired, and then would offer me $1k for my inconveniences, & 6-8 weeks w out my work truck. I call BS. Its in the shop for 1 week now after 3 weeks of them dragging their feet &/or not responding to my communication(s), and will be in for another 2-3 weeks. There are over $15k in body damages, close to $2k in front axle and steering where the front axle has shifted 2" towards the driver side, and we haven't got to the mechanicals yet. I'm sure you know what takes place next. I know what the state laws requires them to do. But even at that, they haven't ponied up to their social requirements thus far. I suggest, that if your car needs driven by a service rep, from anywhere, you should be with the vehicle at all times. I know this doesn't seem like much to you, but you have no idea what a set back, or major headache this can be. I am a small business that relies on my equipment. I select carefully because I need dependability. I worked hard, and saved hard to be able to acquire this vehicle. Its unfortunate for me, that I will be taking a major setback financially that will not get recouped. My one and perhaps only positive in this aftermath is, I think I have real good people working on it, to get it back to close as possible. Once again, the small guy gets dumped on.Love my Ford
by FordGirl85 on 04/09/2015I recently leased a new Ford from Loudons in Minerva and I absolutely love it! Tony Seran offered great service and walked me though it step by step! I will certainly be back again when my lease is up!Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.
Treated well
by turtlesmomma on 10/31/2014I went to the dealership to get a part to repair my car. A lot of times as a woman they treat you as you are stupid. There was none of that here! I will certainly be back!friendly service
by 1968rsw on 10/22/2014I Had talked to Ed Cooke about a water Leak From my water pump area on my 4.2 f150. He told me about an inlet tube which could be leaking. After inspecting Ed was correct. he got me the tube. I will be doing a lot more business with Ed and… the Loudon Motors team. Thank you. Randy Williams.
Loudon Motors Ford is a family owned dealership located in sunny Minerva, Ohio and dedicated to providing high-quality vehicles and exceptional customer service. With a vast selection of new Fords and pre-owned vehicles, including SUVs, trucks, and sedans, customers can find the perfect vehicle to fit their lifestyle and budget.
Committed to a seamless car-buying experience, Loudon Motors Ford offers transparent pricing, flexible financing, and a knowledgeable sales team. Their service center, staffed by factory-trained technicians, ensures vehicles stay in top condition.
Beyond sales and service, Loudon Motors Ford is deeply involved in the community, supporting local events and charitable initiatives. Whether shopping online or visiting in person, customers can expect professionalism, integrity, and top-tier service. Choose Loudon Motors Ford for a dealership experience built on trust and excellence.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
1wisepenny, Thank you for choosing Loudon Motors Ford! We are excited that you had a 5 stars experience!! We look forward to being your local Ford Dealer and Service Department. Let us know if there is anything else that we can assist you with!
by lmf4 on 08/24/2016