Yark Toyota
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Customer Reviews of Yark Toyota
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Write a review: Service
11 service reviews
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Great Service!
by N Karsten on 11/02/2024updated 11/19/2024Very competitive pricing, very good and personal service in an exceptional timely way ! Car was also washed!Recalls taken care of
by Ryan on 10/01/2024They got me in quickly and took care of a couple recalls.Another reason not to use dealer shops
by Not Happy on 07/22/2024They already had the wheels off to do the brakes and still charged me 30.00 to rotate the tires. Over charged on parts (shouldn't need new rotors at 60,000 miles), over charged on labor, and never gave me a quote before starting.Cool Tech!
by Sue L on 04/06/2024Even though there was a lineup, I was greeted outside while in my car to inform me of what was going on and why the delay. I thought that very nice to do. The procedures were explained to me completely once inside. The waiting room is… spacious -- maybe a tad bland in decor but clean. Restrooms are nice and clean and it's easy to go to the front and see the cars on display. When finished they come out and get you and provide you with a video of the underside of your vehicle with the tech explaining what he sees. Listen well because it's super fast and hurried...that could be done better but it's pretty cool to see the underside of my vehicle and learn what they look for.Incompetent service department
by Luke Jones on 02/28/2023Took my vehicle in for a recall and they were unable to complete it in 2.5 hours. When I got my vehicle back, they had tossed my belongings and car seat base on the floor in a pile, saying it was not their policy to install car seats due to… liability, and that they had to get to the battery. I don’t think returning a vehicle to someone looking like it was ransacked is good customer service.Mighty Michele!
by Falcon10 on 10/03/2022Michele is a pro! Set up appt after Outer Banks vacation, greeted with a smile, explained service being performed, answered vehicle questions, and truly appreciated my business!Pleased
by Don B on 09/01/2022updated 09/07/2022Provided professional and timely service.Thank you for sharing your experience, Don! We hope our Yark Toyota team can be of service to you again in the future!
Excellent service
by Helen J on 03/08/2022Excellent service. Very personable staff. Wait time for completion of service and complimentary car wash is usually less than estimated. I’m very pleased.Thank you for reviewing your recent visit with us, Helen! We appreciate your wonderful feedback and look forward to your next visit with us here at Yark Toyota!
Super service!
by Linda on 03/24/2021updated 03/30/2021Michelle, my service advisor, was top notch, and my routine 12 mo. service was completed in a timely fashion! Thank you!2001 Prius Powered Down while I was driving
by caroldtitus on 07/29/2016I had my car towed to the dealership at around 11:15 AM. Mr. Stokes had the mechanic who is most familiar with my car check it out. He cleaned the mass air flow sensor and that fixed the problem. It was completed by 3:30 PM when Mr. Stokes… called me. I am quite pleased with my service.Service
by HeatherMain on 02/18/2016The service that I have received at Yark Toyota in Maumee has always been superb. This last visit I made an unscheduled stop as there was scraping noises coming from the back of my van. The service technicians immediately took care of me,… which is always the case. I had no other way to get home so they provided a shuttle for me. I was told that I needed a rear differential, after asking several questions it was decided that it needed to be replaced. (This was Saturday) On Monday morning I received a call from Carmen asking me if they could try to flush and clean the differential before replacing. This idea was suggested by one of the service technicians. They called me the next day and told me that the flushing and cleaning worked. This saved me $1300. I had no way to get back to Toyota and they again provided a service shuttle, that was truly appreciated. Thank you to the Toyota service department for not only helping me save money but providing transportation.We will always be here to help when you need us! Thank you for your business!
About our dealership
Michele takes great pride in their work and we're so happy that you had a great experience servicing your car at Yark Toyota! We look forward to seeing you next time! Thank you!
by Yark Toyota on 10/04/2022