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Spitzer Ford Hartville

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Customer Reviews of Spitzer Ford Hartville

5.0
Overall Rating
4.96 out of 5 stars(60)
Recommend: Yes (26) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Very pleased

by Darren on 01/18/2024

Great experience looking for a car that had what I wanted. Salesman was very knowledgeable. Very pleased with the whole buying process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

60 Reviews
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5 out of 5 starssales Rating

Easy and painless

by Phil A on 11/08/2022

Everyone from the salesperson to finance to GM was friendly and professional. I am 64 years young and this was the most pleasurable car buying experience I've had!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starsservice Rating

Routine Service

by Lou on 11/03/2022

When taking my car for routine service, Eric Brewer was very polite and professional. He explained the service required very well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great people person!! Clearly knowledgeable

by Deb T on 11/01/2022

Eric Brewer was informative, professional an pleasant to work with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service!

by Ann on 08/29/2022

Dealership is always friendly and prompt in their service. Dylan Yavosrky went above and beyond.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

N/A

by Doug Varner on 08/09/2022

I liked how fast i was helped when i walked up. eric brewer was helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

As I expected.

by Al on 03/09/2022

It's good to know that whenever you need automobile work done that there is someone dependable and very convenient. Dave Miller handled what I needed. Everything was as expected and as I've come accustomed to. No complaints here Dave did a fine job and I wish to thank him. Thank you Dave see you next time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

The place to go for service!

by Happy Customer on 02/06/2022

Bought my 2021 Ford Explorer from Spitzer and it has been a great experience. Went for my first oil change and service and was not disappointed! David Wheeler is great! So glad I went to this dealership!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Awesome Service Department

by Theresa on 02/01/2022

I had a great experience at Spitzer Ford Hartville. I had a rear main oil seal replaced on my 2018 Edge. This was a big job. They got my car done and back to me in 2 days. I was also given a beautiful new edge to drive while the repair was being done. Awesome job. Thank you Dylan Yavosrky and your service crew. Great job!! Also was covered under my power train warranty!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

ALWAYS GO ABOVE AND BEYOND

by MWSTORK on 01/24/2022

Seth Wheeler, Dave Miller and the Service Techs went above and beyond to fix my time sensitive issue. They truly looked out for me and my vehicle. They fit me in and gave me a great turn around time. Been taking my vehicle here for 3 years….every time it has been top notch service. Seth is always quick to respond and follow through.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Brian and Natalie king on 12/17/2021

Great service staff, appreciate the help. We will be back!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

The Ford Ranger and they call the wind Mariah Johnson .

by Gerry Bragg on 10/04/2021

The friendliness and the quality of information , that I received from Mariah Johnson at Spitzer Ford in Hartville Ohio was exceptional. The entire purchase process went smooth . Mariah Johnson was very helpful in guiding me through the entire sales process, and especially when vehicle delivery was made .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Body repair

by Dean Fox on 09/08/2021

Seth Wheeler in Service was extremely responsive and helpful. Had an issue from previous visit and he made it right. Highly recommend. Kim also made initial purchase simple and gave easily best deal compared to other dealers I visited.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Very easy car buying experience!

by MHouse on 09/07/2021

Our sales guy, Brody Giffin was excellent. He had great knowledge of the product he is selling, very personable and interacts with his customers very well. I have purchased many new Fords over the last 26 years, and I knew what I wanted, I was able to tell him what I was looking for and he knew the exact vehicle. Everyone at the dealership was very friendly and accommodating.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Roger on 08/02/2021

It was a convenient time and was in and out in a short time. David Miller was polite and informative and we talked about the automobiles in the Showroom. He was knowledgeable In Spitzer and Ford history.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Gold at last!

by Belinda on 07/16/2021

Brody Giffin got me into my Gold Escape! He was easy to work with and made a challenging time painless. I highly recommend Brody Giffin!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Just what I wanted !

by Mbj on 06/07/2021

2 things. Tony Littleton was my sales person and he went out of his way to answer all my questions and even rode with me to my home to make sure the Expedition would fit in the garage ! Second the finance guy was so quick and efficient his name is Rich Ruby !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Above and Beyond

by Jim and Sue on 05/17/2021

The sales and finance staff at Spitzer Ford Hartville went Above and Beyond to get us the F150 we loved !!! Our salesman Tony was fantastic and Sales Manager Brandon really made the process enjoyable Go see them today for the new Vehicle of your dreams !! They have our business now and forever 5 stars ⭐️⭐️⭐️⭐️⭐️

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

F250, Built FORD tuff!

by Keith on 04/30/2021

Dave Miller and the Spitzer service dept. Has made my truck better and better. I had a shaky start with My truck, but the Spitzer team and I hung in there. Patience made the day payoff. Zeke in the parts dept. Was also a giant positive influence in this Endeavor. Thanks Hartville Ford.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

David Wheeler is amazing... Promises kept

by Danik on 04/21/2021

So happy to have my back as promised.. repair wonderful !!! David Wheeler took great care of us ...kept in touch as repair was being handled !!! Nice to be able to trust a dealership. We live in Hartville..so will spread the word !!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Hometown feel

by Tammy on 04/13/2021

We were greeted with smiles and great service. A hometown vibe is rare these days, but this place works hard to make you feel like family and to feel that they truly care. Great job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Ford Edge

by William Laura on 04/13/2021

Would like to say that our experience at Spitzer Ford of Hartville was one of THE BEST experiences we’ve ever had buying a car. The experience was stress free and we were not pushed or hassled with in anyway. Brody and his team treated us like family and were very understanding with our needs. We will be doing business with them in the future. 5+++ stars. Thanks again Brody.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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