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Customer Reviews of Byers Chevrolet

Review type:

Overall rating

3.7
3.67 out of 5 stars

(6 reviews)


Customer recommendations:

Yes (4)|No (2)

Mike Brown made my day!

5 out of 5 starsby Michael Irwin on 09/20/2025

I had an enjoyable no pressure experience buying my 2025 Chevy Equinox EV at Byers Chevrolet! Mike Brown was very informative and personable and answered all my questions about becoming a Chevy EV owner as he owns one himself. Ben Meister in finance made sure I got all the deductions I qualified for plus GMs 0% financing. I'm very pleased!
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The following reviews are more than two years old. They are not included in the overall rating.
61 reviews
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  • Excellent service!

    5 out of 5 starsby Becky on 03/20/2021

    Our salesman Mike Brown was the greatest! He help us navigate all the features of our 2021 Malibu with patience and clear terminology. Go to Mike for your next new Chevy!! You will be so glad you did!!
  • Great Deal

    5 out of 5 starsby Michael Robins on 03/08/2021

    My sales person Sydney Black did a great Job all my questions were answered very professionally and all of her training on the features of the new car were on point.
    • Thank you so much Mr. Robins for taking the time to share your experience on Sydney. I am glad that she did such a great job and I will make sure she sees this review. Please let us know if we can help in anyway in the future.

      by Byers Chevrolet Jeremy Francis on 03/09/2021

  • Great people dedicated to helping you!

    5 out of 5 starsby Jason B on 01/25/2021

    All around great dealership and sales staff. I worked with Ben & Tim on finding our new Tahoe. We had worked with several other dealers but they weren't transparent on price or vehicle options. Tim and Ben didn't have the exact color and model we wanted in stock however they worked their tails off to find what we wanted and get it delivered to their dealership. They did this and they were fair about discounting and ensuring we took advantage of all rebates. Highly recommended and I won't be going anywhere else but Byers for my next vehicle!
  • Great car-buying experience!

    5 out of 5 starsby Maxiesmom on 12/28/2020

    The general manager, sales associate and finance associate were all friendly, helpful and efficient. The sales associate was extremely helpful, explaining features of the car (that I actually remembered!). The finance associate was also very friendly and again, efficient and helpful. The general manager is a very affable man who knows his business, his inventory and the area. It was a pleasure to work with all of them. It was a great experience!
    • Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Byers Chevrolet Team

      by Byers Chevrolet on 12/31/2020

  • Great customer service

    5 out of 5 starsby Kelly Stanley on 12/23/2020

    I purchased a 2017 Ford Explorer from Brett McConnahey at Byers Chevrolet in Grove City. The whole process was very smooth and relatively quick. I highly recommend this dealership!
    • Kelly, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Byers Chevrolet Team

      by Byers Chevrolet on 12/29/2020

  • Sales

    5 out of 5 starsby BL on 08/20/2020

    Ben was awesome when buying a 2020 Blazer RS. He was professional and not pushy. I would buy from Byers Chevy and through Ben again. Also, would recommend then as well.
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Byers Chevrolet Team

      by Brown Chevrolet on 08/24/2020

  • Buying my 2019 Chevy pickup

    5 out of 5 starsby Jk 001 on 11/18/2019

    Went to Byers 2 years ago and purchased a 2017 Chevy pickup. Erica was the only sales person to help us so when I went back to trade up to a 2019 I ask for her again. She is very knowledgeable about pickups. Byers was very fair about trade-in values and other discounts. Will certainly trade there again and will ask for Erica again.
    • Thank you for choosing Byers Chevrolet, we greatly appreciate your continued support! We ask that you please give us a call if there is ever anything we can do to help!

      by Byers Chevrolet on 11/19/2019

  • Love my new Chevy

    5 out of 5 starsby Vlad on 10/25/2019

    Amazing experience buying my new Chevy. Kevin Turner was very helpful and made my car buying experience at Byers super easy. I was impressed with the professionalism from start to finish. I would highly recommend him and Byers Chevrolet for any possible vehicles in the future. Byers Chevrolet is a fantastic business that's been around for over a century.
    • Thank you for choosing Byers Chevrolet, we greatly appreciate your review and support!

      by Byers Chevrolet on 11/19/2019

  • Very pleased with my sales experience

    5 out of 5 starsby Ray on 07/09/2019

    This was the best sales experience I have had purchasing a car. The salesman was supportive, and the finance manager was very patient with me. I will definitely be back.
  • Awesome

    5 out of 5 starsby Anthony on 12/29/2018
    updated 01/04/2019

    Always take care of me and my truck
    • Thank you for this amazing review! We really appreciate your business. Best, the Byers Chevrolet Team

      by dealerreply on 01/27/2019

  • Routine Maintenance

    5 out of 5 starsby Lee on 12/27/2018
    updated 01/04/2019

    I received great service for routine maintenance.
  • 2019 Chevy Spark

    5 out of 5 starsby RichardCobun on 12/28/2018

    After an SUV T boned my wife in her 2014 Chevy Spark and she and my daughter walked away with scratches, I had no problem replacing the totaled car with a new Spark. What tough and crash worthy little cars these are. Byers Chevrolet had the car I wanted in stock (other local dealers did not) and gave me the price I was looking for. I received expert sales consultation from Billy Wilburn and everybody at this dealership bent over backwards to help deliver my new car. I highly recommend Byers Chevrolet as a source for your new Chevy.
    • Thank you so much for sharing this important review! We're beyond happy to hear you feel this way about the Chevy Spark. Thank you for you loyal business! Please do not hesitate to reach out if you any questions or concerns. Sincerely, the Byers Chevrolet Team.

      by dealerreply on 01/27/2019

  • Five Star

    5 out of 5 starsby Billy on 12/23/2018

    Service is always exceptional. The staff are professional and friendly and I always feel appreciated as a customer of this dealership.
  • Service was good

    5 out of 5 starsby Alyson on 11/06/2018

    I brought my Cruze in to have a trim piece replaced that was ordered on a previous visit. It took less time than expected and they gave me a loaner so I could get ready for work while they were replacing the piece. It was very convenient and much appreciated!
  • Exceptional Experience

    5 out of 5 starsby Jamie on 11/06/2018

    This was my 1st time at Byers Chevrolet and I had the best experience ever. Great customer service, the CSR I dealt with was very professional and very polite. Great service from the time I walked in the door until I left. Wait time was very reasonable and everyone I came in contact with was very professional. I left my dealer Jeff Wyler because I can never get in for oil changes it was always an inconvenience. I would have to schedule off work just to get my oil changed. So I was on the hunt for a new dealer to handle all of my oil changes and maintenance and I believe I have found what I was looking for.. Thanks to your great team in Grove City. I wish I knew the Gentleman name that was my service representative but I know his name is on my order/receipt, so if he could get the recognition he deserves because he gain your company another loyal customer
  • Service

    4 out of 5 starsby Doris on 10/30/2018
    updated 11/06/2018

    Everything was good except I ask them to locate a noise my SUV made when going over bumps. They came back and said there wasn't s noise. Drove off the lot and the noise was still there. Not sure they even checked
  • 2018 Trax

    5 out of 5 starsby Tasha on 10/12/2018

    Brad Baker was amazing. Our car broke down and was in the shop after 1 day of speaking to him over the phone he had a vehicle for me. Paper work was already ready when we got there. We just had to sign and drive! Easy painless process!
  • 100K Mile Service

    5 out of 5 starsby Chris on 10/03/2018

    I brought my truck in for the 100K service. They provided me a list of things that shoul be taken care of right away and other suggestions for future repairs.
  • Buying my new. Chevy Malibu

    5 out of 5 starsby AGfoxAU on 09/20/2018

    I found my deal on the web and liked the car and the price. I told Katie that I would be commung over to see it and maybe buy it. She had the car ready to test drive and while I did the drive she got paperwork ready and I was on my way in my new Chevy. Love it!!!!
  • 2008 Queens Meadow Lane Grove City Ohio 43123

    5 out of 5 starsby karenisham on 09/05/2018

    Thanks to Byers Chevrolet & Brett McConnaughhey & Tim Tweed & Luke for helping us lease our Equinox. I still owe them cookies for being nice guys to work with, :-)
  • Excellent Experience

    5 out of 5 starsby Randy on 08/28/2018

    My salesperson Erica was excellent. She knew what she was talking about and made me feel that she really was working with me.
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About our dealership

Byers Chevrolet is part of the Byers Auto group that has been servicing central Ohio for their transportation needs since 1897. We are proudly located just off of Interstate I71 and Harrisburg-Georgesville Road in Grove City.

What sets us apart
Our mission is take care of every customer like they are family because at the end of the day that is what we are wanting them to become. Part of the Byers Chevy family where they can come and visit, look at the vehicles and know we're there for them
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television