Germain Nissan of Columbus
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Customer Reviews of Germain Nissan of Columbus
Review type:
Impressive first time
by Nana N on 06/05/2025
updated 06/11/2025
No kidding when it comes to quality service
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The following reviews are more than two years old. They are not included in the overall rating.
248 reviews
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Mike was amazing
by Patrankin898 on 08/17/2018We went into Germain Nissan having never purchased a new car before. We were afraid of being conned into buying the latest and greatest because that's all you hear about car salesmen. We were greeted by Mike Benton who was immediately… welcoming and polite. As we worked with him more and more, we got the feeling that he wasn't trying to push us in the "buy the most expensive" direction. We ended up trusting his advice and not second guessing. The fact that he was able to make us feel comfortable in that environment says a lot about his customer service ability and I can't commend him enough. We had an issue with a tire on the car shortly after leaving the lot, but that was not Mike's fault. Even though it was late at night, he still answered our call and gave us advice on how to get it taken care of. He came in on his day off to make sure we got what we needed.Best experience!!
by Haley_s on 08/15/2018This was my first time looking for a new car loan and my sales consultant Mike really helped me to achieve my goal. Mike made this the most easy process and I trust that he had my best interest in mind. Im very happy with my overall… experience & I love my new Nissan!Great customer servicd
by Gurl188 on 08/15/2018I had an awesome experience with this dealership. The salesman was very understanding and worked hard to help find a great deal. I love my new Nissan!Excellent Choices and Great Oversll Experience
by Goinrogue on 08/04/2018Steve in Sales and BJ in Finance both offered knowledgeable and personalized customer service. I couldnt be happier with my vehicle and my service contract.Wild Horses Could Not Drag Me Away
by jesse_cole on 07/27/2018I have been dealing with Germain Nissan for 3 years having my Versa serviced. My tech is Terra. I am always satisfied with the service I receive and feel that Terra cares about my vehicle as much as I do. Everyone involved is exemplary and… I would take my vehicle nowhere else. When the time they need exceeds their original estimate, they have always provided me with transportation so I am never inconvenienced. I have since traded my Versa in for a Rogue and will continue to visit my Germain family to keep it running at peak performance until my next purchase... which will also be from Germain.John Germain To The Rescue
by Jesse_Cole on 07/27/2018I have dealt with Germain Nissan since moving here from Phoenix 3 years ago. I knew I wanted to get into a Rogue when my auto was paid off and I knew that I wanted to purchase that vehicle from Germain because of the great treatment I… received at the service department. Unfortunately, I spent a month trying to get information to affect the deal without results. Frustrated, I was on the verge of going elsewhere to buy, then John Germain stepped in. He asked for a second chance to earn my business and I consented. I must say he bent over backwards to work out a deal and could not have been more gracious and professional. I am happy to say that I got a Rogue I am in love with, payments lower than what I sought and a trade-in value more than I expected. I get in this new car and almost am reduced to tears at the sheer pleasure of just sitting in it. Now I can continue going to Terra for my service and am a lifelong customer of Germain dealerships. Though I prefer Nissans there is no doubt in my mind that all the other Germain dealerships are just as fantastic as this one. I will definitely steer anyone I know to them for their car buys... will drive them to the dealership myself if need be. I seldom toss around accolades and never lightly, but the staff at Germain feel like family to me and I will sing their praises as long as my voice holds out. Thank you John, Robert, Deezy and everyone else behind the scenes and especially thank you Terra in Service who started my love affair with Germain Nissan.New Maxima
by Pt78Max on 07/20/2018Many thanks to Steve Mendoza and all those who helped my wife and I purchase a great 2018 Maxima Platinum. From the time we entered the dealership, the test drive, through finance, signing, and finally the explanation of the car's… technology, it was all done exceptionally well. We have purchased several cars at Germain Nissan through the years and will definitely return due to the great service we have always received. Thanks again to all.Excellent Customer Service
by ROWILL16 on 07/16/2018From the moment I walked in I felt welcomed. The customer service rep placed me with Steve Mendoza and from the beginning to the end of the deal he was beyond fantastic. He wasn't a pushy sales person he let the car and experience sell for… him. I was very please Thank you-Rochelle WilliamsGermain Nissan
by GingerP on 07/15/2018I had such a great experience with this dealership. Everyone in the building was courteous, polite and exceptional customer service. I found my home dealing with my vehicle at Germain Nissan.Good customer service
by Mattkenzie67 on 07/11/2018The sales man Daniel was very good on his part of knowledge on the car and working with to see what I wanted. They made sure car was washed and full tank of gas before I left the dealershipMy maxima
by Trini1989 on 07/09/2018Mike banton is a awesome guy, really cares about you an does his best to put you in the ride that you desire an love.Recent vehicle purchase
by CarOwner2018 on 06/30/2018I recently purchased a vehicle from Germain Nissan of Columbus where it was a great experience. The staff were professionals and answered all my questions and provided the best service I have had purchasing a vehicle that I can remember.Satisfied Repeat Customer
by RepeatCustomer on 06/29/2018This is the 3 vehicle that we have purchased from Mike Blanton and Germain. We have had bought both new and used vehicles, cars and SUVs and each time we have received great service from the sales side and equally great support from the… service side of the dealership. We appreciate the way that the dealership has keep us in safe and reliable vehicles over the years. We would highly recommend them to anyone looking to purchase a vehicle. They do a great job! Thank you!Awesome experience
by jerseygirl on 06/15/2018I was treated with tremendous respect. My salesperson Mike Banton made me feel very comfortable and covered everything about the purchase. The finance manager Ralph worked his magic and got me a great deal. I was so happy and would… reccomend them to everybody. Thank you guys!Good experience
by 2015Altima on 06/08/2018Very nice experience. I was recommended by a friend and would recommend to others. Go see Charlie, he'll do you right.New car purchase
by Chuck8265 on 06/02/2018Came to dealership just looking at cars wasnt sure what I wanted saw a Nissan Sentra liked it looked good salesman Mike approached me with a great attitude friendly easy to talk with he gave me the in and out of this new car he was very… helpful 5 Star guy took care of anything I needed till we finished the deal as I left with a new 2018 Sentra and mike waving good buy he also called the next day made sure everything was goin. WellNo Haggling or Hidden Fees -Cash Purchase
by ConfidentLady1 on 05/27/2018I highly recommend seeing Salesperson Robert Bailey if you need a used car. I called him about a specific car I saw on Carfax located at their dealership. I told him when I would be there and he had the car pulled upfront with the air… conditioning running and waiting for me to test drive. We had very little to no haggling over price, I asked about tax/title and fees and he had it all written out in 2 minutes. No crazy extra fees just document fee which is common. Easy, peasy. I paid cash so that made it a lot easier too.Friendly, Honest and actually enjoyed buying!
by Craig_RA_79 on 05/25/2018From the first phone call I was receiving outstanding sales service. I met Josh and he was already aware of what I was looking for and did not try to talk me into something different. He knew the product front to back, a real professional… purchasing assistant. The finance manager was straight forward and honest from the first introduction. Both, Josh and Deazy, listened to me, respected my time and did not try to cross talk or push me into another vehicle. My last three car purchases were done at a mega mall here in Columbus and each time was more frustrating than the last. I am happy to say Germain has won me over as a customer thanks to the respect, honesty and real people that listen.I'm happy
by haleighallen on 05/25/2018Chamo is the best. Worked with me to get the car I wanted and in my price range.Bait and switch
by Bait_n_switch on 05/18/2018If you buy from Germaine Nissan on Morse rd. 1. Take a pic of the VIN 2. inspect the car body I bought a 2015 Altima last week. During price negotiations, I elected not to take the extended warranty which meant the car was as… is. Long story short, I believe the car I rcvd was not the one I test drove but cant prove it. They cleaned the car and I didnt see the scratches on the car until the next day. Today, I had to get a tire replaced and the mechanic says the tire was defective. I learned my lesson.Great experience!
by OSUonFIRE on 04/23/2018Great salesman and overall great experience. Got the deal we were promised and left happy with 2 new cars. Did everything online with the internet sales department and got exactly the deal I wanted. Nothing changed so my hours drive down… there was well worth it!
About our dealership
We are delighted to hear from you, Nana. Thank you for the great review of Germain Nissan!
by Germain Nissan on 06/11/2025