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Customer Reviews of Twins Buick GMC

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Overall sales rating

5.0
5 out of 5 stars

(1 review)

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1 sales review
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  • Twins Dealership in Columbus OH

    5 out of 5 starsby kizzy122 on 06/10/2024

    Was shopping for a new vehicle due to my lease ending on my current vehicle and stopped in to see what they had. Andrea Garcia was my sales rep and she did a great job!
    • Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Twins Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Gina Bianco on 06/13/2024

The following reviews are more than two years old. They are not included in the overall rating.
3 sales reviews

  • Sherry Ross

    5 out of 5 starsby Sopleased on 03/14/2023

    I had a great experience working with Judd Patterson and his team. They showed me several options and I was able to choose the one that fit my needs best. I have a great new Encore GX and really enjoying all the features on this care.
    • We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

      by Gina Bianco on 03/20/2023


  • Wish I could give them negative stars

    1 out of 5 starsby Elliot on 06/07/2021

    I bought a used car from Twins, which I found out two days later had a broken AC unit, even though I had been assured all systems were in good order. I have tried for weeks to contact my sales person, a manager, or anyone at all who would at minimum listen to what I had to say. I have left a dozen messages, emails, and context requests asking for someone to call back. I have recieved only a single call so far, and that is because their finance department realized they never finalized the down payment. So unless you owe them money, this dealership from top to bottom will not contact you if you have any problems at all. There are plenty of other dealerships in the Columbus area. I would recommend literally any of them over this one which is filled with either [non-permissible content removed].

  • Great dealership

    5 out of 5 starsby GMC Canyon on 04/11/2021

    Great people working there, very helpful. The only thing I would recommend is a little one on one. While I was there I worked with three different sales people
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