Germain Mazda of Columbus

Customer Reviews of Germain Mazda of Columbus
Review type:
Germain Mazda made it happen!
by Ashley on 07/30/2025My salesperson, Jordan, was up front and honest with me from the very beginning. They didn't push or rush me to make a decision. Instead, they were patient and helpful. Mike came through with a great deal for me and made it fun! They got me… into the exact car I wanted for the best price! The other Mazda dealerships in town were not willing to work with me like Germain was.Another Great Mazda Purchase!
by Alan Hoffmann on 07/26/2025Purchased our newest Mazda late last year and it is our favorite Mazda yet! Donovan was our sales consultant and helped walk us thru buying a new Mazda and getting the best value for our now previous Mazda as a trade in. He didn't pressure… us and gave us all the information we asked to make an informed decision. If you are looking for a new crossover you can't gro wrong with a Mazda and having Donovan help you find yours!Alan, we are overjoyed about your feedback and your business. Thanks to you and congrats on your new car. We will share your feedback with Donovan and the team. Have a great day! -Germain Mazda East of Columbus
Used Car Sale
by Deryl K on 07/23/2025Carlos was great from the moment I walked in. New dealership, clean, well lit, and exactly what I expect when buying a car. I would definitely consider going back when in need of another vehicle.Hi Deryl, thank you for choosing Germain Mazda East of Columbus! We're glad Carlos provided a memorable experience, and we look forward to serving you again in the future!
Carlos was a great Sales man. Very good communication.
by Great Sales Man on 07/21/2025This is was pleasant experience. My sales man Carlos did a great job of not being pushy and allowing me to come to purchase my car on my own. He provided me the necessary and requested information to make my final decision. He was good at… communicating what the next steps would be and when my car was available for pick up. He also let me know he was available if I had any additional questions after picking up my car.Congratulations on your new car! Carlos will be thrilled that you left this feedback. Thank you for giving Germain Mazda West your business, we hope to welcome you back in the future!
Above expectations
by FCI on 07/17/2025I’m new to the area and this was my first time working with Germain. The experience was stress free and actually enjoyable. I partnered with Alec who was professional, friendly and really worked hard to understand my needs and find a… solution that worked for both of us. I highly recommend the Germain team.Welcome to the area! We appreciate your business and are happy to hear that Alec and the team gave you such a positive experience. Thank you for choosing Germain Mazda East of Columbus!
David
by David Brugler on 07/17/2025Thank you to everyone at Mazda dealership assisting us with our auto-upgrade. Staff members Domenyk and Mike were both efficient, knowledgeable, and most helpful with our needs. A great deal of charisma, patience, and salesmanship are a few… requisite traits to have in their chosen occupations—and these guys managed to be exemplary in their field. Even on a rainy afternoon the Mazda team was able to clear the clouds with their enthusiasm that nearly matched our excitement over our new sunroof. We could not thank you more!!David, your great review of Domenyk, Mike, and the team made our day! Thank you for choosing Germain Mazda East and for sharing your satisfaction with your new sunroof.
Raul is our hero
by Claire and Grant on 07/02/2025When my fiancé and I came to test drive a vehicle this weekend, Raul took amazing care of us. He explained everything thoroughly and was so friendly and welcoming. He helped us get to a deal within our budget and now I get to drive my dream… car! If you are looking for a new car in central Ohio, he is your man. If I could rate him 7/5 stars I would.Claire and Grant, thank you for sharing your great review of Raul and the team! We appreciate your business and we hope to see you again at Germain Mazda of Columbus. Enjoy your new car!
Easiest and best car buying experience I’ve ever had!
by Cassie on 06/29/2025Straight forward no hassle buying. We will definitely be back!Cassie, we'll be happy to serve you again in the future! Thanks for the shoutout to our Germain Mazda East of Columbus team.
Best Damn Dealer in Columbus!
by Veteran Angelo on 06/27/2025Professional, knowledgeable, adheres to your needs! They go out of their way to do it your way!All of us at Germain Mazda East of Columbus are happy to see this wonderful feedback! Thank you, Angelo!
Lease with Mazda
by Kim Pettit on 06/26/2025Marcus & Germain Mazda made upgrading my lease an easy experience. They included easy communication prior to my arrival to the dealership, understanding of my budget and wants/needs for the vehicle, and kindness throughout. I recommend this… dealership for your next car, especially Marcus as a sales rep!Kim, we're delighted to hear that Marcus and the Germain Mazda East of Columbus team made your lease upgrade a smooth experience. Thank you for recommending us! Enjoy your new vehicle!
Mazda 3 AWD Premium
by Adam Steele on 06/22/2025Charles was great. Easy to talk to, made sure my needs were met and worked with me on price to make sure I felt comfortable with the deal. The finance manager did a great job on making sure the purchase process was seamless.Adam, we're delighted to hear that Charles and our finance manager made your experience at Germain Mazda East of Columbus smooth and comfortable. Thank you for choosing us!
Wonderful Experience with Germain Mazda
by Brandon Jacks on 06/20/2025Germain Mazda delivered on a great car buying experience. Domenyk and Michael were very thorough and communicative. Would recommend anyone check out their dealership. The finance process was also very smooth and low pressure. You can tell… they care about their customers here.Thank you for sharing your positive experience with Germain Mazda East of Columbus! We're delighted to hear that Domenyk and Michael provided thorough and communicative service, making the finance process smooth. We appreciate your recommendation and look forward to serving you again in the future!
Easy Transaction
by Donald on 06/16/2025The buying process was smooth and painless. Carlos was very respectful and didn't just speak to me but made sure to include my wife in on the conversation. That does not always happen.Donald, we're delighted to hear that Carlos made your experience at Germain Mazda East of Columbus smooth and inclusive. Thank you for sharing this positive feedback!
Service was great
by Jerry on 06/08/2025The Sale process was smooth and quick.Jerry, thank you for sharing a positive review of Germain Mazda East of Columbus!
Shout out to Germain Mazda of Columbus!
by Nancy on 06/12/2025From the moment you walk through the front door, you are met with friendly staff. The dealership itself is open and beautiful. They listen to what you want in a vehicle and what you can afford to pay. They will direct you toward that… particular inventory. No pressure whatsoever from the salesman. I had a very good experience,and would highly recommend this dealership.Nancy, we're delighted to hear that you had such a positive experience with our team at Germain Mazda East of Columbus. Thank you for recommending us and appreciating the no-pressure approach! Enjoy your new vehicle!
Clean and shiny !
by JamesS on 06/04/2025Purchased a new car from Mazda East. It was nicely detailed and ready to go when our financing was complete. Great Job !James, we're delighted to hear that your experience at Germain Mazda East of Columbus was smooth and satisfying. Enjoy the new ride!
Finally, I found a blue one.
by Craig on 06/04/2025We have looking for a car to replace an older car. We did our research in Edmund’s and decided on the Mazda CX5 Preferred. It seemed to offer a lot of features other makers didn’t at that price level. We looked for months and Germain… Mazda had a blue one with the exact accessories we wanted. We showed up on Saturday afternoon and drove it home in a few hours. The sales process was smooth and not pressured. I would buy another car from them.Craig, we're delighted to hear that you found the perfect Mazda CX-5 Preferred at Germain Mazda East of Columbus! It's great to know our team made your experience smooth and pressure-free. Enjoy all those fantastic features on your new ride!
Great Experience
by JamesS on 06/04/2025Positive experience from the moment we arrived. Knowledgeable staff without a pushy sales approach. Our Sales rep Dominyck took his time to make sure we were thoroughly informed before making any decisions. He was great !James, we're delighted to hear that Dominyck and the team at Germain Mazda East of Columbus provided you with a positive experience. Thank you for sharing your feedback!
Jordan Bostic is the best!
by Jenine Monks on 06/03/2025We had a wonderful experience at Germain Mazda, probably the best ever! Jordan was so kind, knowledgable, and made the car buying experience feel almost easy. All the staff treated us so well and made us feel at home.Jenine, we're delighted to hear that Jordan and the team at Germain Mazda East of Columbus made your car buying experience so enjoyable. Thank you for sharing such positive feedback!
What i ask for.
by JR on 06/01/2025Friendly environment no presure to buy a car and knowledgeable about the cars.Thank you for your support of Germain Mazda East of Columbus!
Love my new ride!
by Kathy on 06/01/2025Kris was extremely kind, patient with our questions, and professional. I would highly recommend asking for Kris if you are shopping for a vehicle at Germain Mazda of Columbus!Kathy, we're delighted to hear that Kris provided such a positive experience at Germain Mazda East of Columbus. Thank you for the recommendation and your kind words!
Ashley, it's awesome to hear you had such a positive experience with Jordan and Mike at Germain Mazda East of Columbus. We truly appreciate your support and wish you many safe and happy miles ahead!
by Germain Mazda East of Columbus on 07/30/2025