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Customer Reviews of Bob Boyd Lincoln

Review type:

Overall sales rating

5.0
5 out of 5 stars

(30 reviews)

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30 sales reviews
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  • Great Experience

    5 out of 5 starsby Willian on 09/09/2025

    I had a marvelous experience all around during my recent visit. As a first time car buyer, I was nervous and lacked the required knowledge. Lauren was absolutely marvelous, despite the fact that I arrived 30 minutes before closing and my family members didn’t speak a word of English. I walked away more than satisfied and so happy with my purchase. I love my car and I loved the entire experience. Thank you for making this so great for us.

  • My 2025 Nautilus

    5 out of 5 starsby MikeD1964 on 07/09/2025
    updated 07/14/2025

    I gave just a few things I was looking for in the car and they delivered!

  • Highly Recommend Bob-Boyd Lincoln and Rob Zellner!

    5 out of 5 starsby Falconx on 03/19/2025

    I had an outstanding experience purchasing my Navigator from Bob Boyd Lincoln! From start to finish, Rob Zellner made the entire process smooth, stress-free, and enjoyable. He was professional, knowledgeable, patient, and truly went above and beyond to ensure I got exactly what I was looking for. His attention to detail and commitment to customer satisfaction were top-notch. The dealership itself was welcoming, and the entire team was friendly and helpful. I highly recommend Bob Boyd Lincoln and especially Rob Zellner if you’re looking for a great car-buying experience. Thank you for making this such a positive purchase!
    • Hello Falconx, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Bob-Boyd Lincoln, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

      by Andy James on 03/21/2025


  • Edward Bahan

    5 out of 5 starsby Billxxxx on 03/06/2025

    3rd Lincoln I’ve bought from Eddie. Reliable, honest and gets things done quickly and correctly. Bob Boyd Lincoln fits all those adjectives, as well. I especially like the service department which runs smoothly and efficiently. Only problem is, THEY MAKE ME PAY FOR CARS!

  • Amazing customer service

    5 out of 5 starsby Mandy24 on 02/12/2025

    We walked in to just look at a Lincoln Nautilus. We knew nothing about them and absolutely fell in live with the vehicle. Nick Barney was who sold us the vehicle and he was amazing. No pressure at all and he took the time to show us every vehicle we wanted to see. We highly recommend him to anyone who wants to buy a vehicle.
    • Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

      by Patty Sow on 02/14/2025


  • Worth the three hour drive to Columbus

    5 out of 5 starsby Kathy K on 02/05/2025

    Lauren was knowledgeable and efficient. We discussed what I liked in advance and she had everything ready for me! I have already ready friend who is also interested in the Nautilus and he has been very satisfied with Lauren’s assistance.
    • Hello Kathy, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

      by Patty Sow on 02/14/2025


  • Purchased a Used Car

    5 out of 5 starsby Alexw999 on 01/28/2025

    This place is top notch. The dealership is immaculate the cars are beautiful. The staff is professional. The process was done in matter of hours, mostly while I was at home. A great roll out in the show room while your signing papers. Eddie was an awesome help as a Salesman. Zero push, all assistance. Highly recommend
    • Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Paige Mason on 01/29/2025

  • david

    5 out of 5 starsby D.Davis on 01/10/2025

    I live almost 470 miles away from Bob Boyd Lincoln and bought this car online sight unseen. Leo in their online sales dept was very helpful in getting me a fair price and arranged transportation of the vehicle to my home. Leo also kept me informed of the progress from time of purchase to when the car was picked up for delivery to my home. When car arrived, it was clean, and it was everything Leo said it was, plus there were no problems in taking possession from the transporter. I could highly recommend Bob Boyd Lincoln for online car purchases.
    • Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Sydney Turner on 01/14/2025

  • Purchased used Audi

    5 out of 5 starsby MelissaW on 01/02/2025

    I had a very pleasant, low pressure experience with the purchase of my used Audi from Bob Boyd. My salesman, Rob, was very professional and answered all of my questions. It was a pleasure to work with him and the dealership!
    • Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Heath Knoll on 01/04/2025

  • Teresa Liimatta

    5 out of 5 starsby Who knows on 12/19/2024

    Best experience I’ve had buying a car. Everyone was knowledgeable and very respectful and couldn’t be happier. Love this family owned business and the sales person Leo Brown was awesome
    • Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

      by Beckett Adams on 12/20/2024

  • Bob Boyd Lincoln

    5 out of 5 starsby Brenda D on 11/01/2024

    Best car buying experience I’ve ever had. Professional courteous staff. No hard sell.
  • Great place to buy a car

    5 out of 5 starsby LEL4KRL on 10/31/2024

    Bob Boyd Lincoln is a great place to shop for an automobile. They listen to your needs and make every effort to fulfill them. Lauren is a great salesperson and understands her role to make sure you receive her undivided attention. The Bob Boyd dealership is run like a family business and makes you feel like you are a part of that family.
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Heath Knoll on 11/05/2024

  • Great Experience

    5 out of 5 starsby DouglasM on 10/23/2024

    Purchased a used Lincoln Navigator. Leo really looked over the vehicle and sent pictures of anything I needed to know before we made the trip. We worked out a fair deal and drove away a happy new owner. Overall a great experience.
    • Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

      by Nia Sterling on 10/25/2024

  • Caroline Randolph

    5 out of 5 starsby Diane R on 10/12/2024

    Just received my new Aviator. My Salesman, Rob Zellner, did an excellent job. It is my second purchase from Rob. This vehicle is absolutely a high-grade computer on wheels. It will take me some time to become comfortable with all the features. The 30-way adjustable seats are amazing. I have not even gotten them fine-tuned.
    • Hello Diane, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

      by Sandy Karon on 10/15/2024

  • Worth the 80+ mile trip

    5 out of 5 starsby M.Eltringham on 08/12/2024

    Everyone at Bob-Boyd Lincoln were very helpful. They worked with me to help fix a major discrepancy on the Carfax report on the vehicle I was trading in. By having Saturday service hours, I will be able to take my vehicle there for service, even though there is another Lincoln dealer closer to me.
    • Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

      by Kerry Valdez on 08/14/2024

  • Great People

    5 out of 5 starsby willjacw on 07/30/2024

    Had a great experience with Eddy. Absolutely no pressure and he had a lot of patience with us as we tried several cars to find the right one.
    • Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

      by Kerry Valdez on 08/14/2024

  • Jill

    5 out of 5 starsby Navy 31 on 05/28/2024

    Amazing! Arrived at 11 and left by 1:30 with a new Aviator!!
  • Compensation Consultant

    5 out of 5 starsby Car Buyer on 05/21/2024

    The buying process was quick and simple.
  • Great

    5 out of 5 starsby Ed and David on 05/16/2024

    My sales person Eddie explained everything and made the decision buying easy.
  • Nice Dealership good service

    5 out of 5 starsby AB12345 on 05/10/2024

    I recently bought a car from this dealership. The salesman was very nice. He was considerate and not pushy. Everything was done very quickly and easily.
  • Outstanding

    5 out of 5 starsby Garbo91 on 04/29/2024

    From the moment I walked in the door I was never disappointed. Everyone was extremely friendly, informative and professional, unlike several of the other dealerships I visited namely Acura. I purchased the Lincoln Aviator and we are extremely happy with the fit and finish, such a beautiful vehicle. It is comfortable, handles well and lots of power. Looking forward to a road trip.
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