Bob Boyd Lincoln
Customer Reviews of Bob Boyd Lincoln
Review type:
My 2025 Nautilus
Great customer service
by KellyMS on 08/04/2025I have always had a great experience with BBL customer service and the service department. Rob was extremely helpful with my last service to keep me updated on the progress of the repairs. Everyone is always been professional and eager to… help. Would recommend without hesitation bob Boy Lincoln.My 2025 Nautilus
by MikeD1964 on 07/09/2025updated 07/14/2025I gave just a few things I was looking for in the car and they delivered!Recall and Trim
by AlanCY1 on 07/10/2025As always, the service was performed perfectly and with courtesy and efficiency. No complaints or issues at all.Highly Recommend Bob-Boyd Lincoln and Rob Zellner!
by Falconx on 03/19/2025I had an outstanding experience purchasing my Navigator from Bob Boyd Lincoln! From start to finish, Rob Zellner made the entire process smooth, stress-free, and enjoyable. He was professional, knowledgeable, patient, and truly went above… and beyond to ensure I got exactly what I was looking for. His attention to detail and commitment to customer satisfaction were top-notch. The dealership itself was welcoming, and the entire team was friendly and helpful. I highly recommend Bob Boyd Lincoln and especially Rob Zellner if you’re looking for a great car-buying experience. Thank you for making this such a positive purchase!Hello Falconx, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Bob-Boyd Lincoln, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Owner
by Screen name? on 03/10/2025Took the car in for it's yearly check up and service. Dealer noticed a failing rear shock and replaced both the rear shocks. They also fixed a door ding, thanks to valet parking. The car came back earlier than expected and clean. Their work… so far has been so good and efficient that I am thinking of buying another car from one of their dealerships even though it would not be one of the cars I would normally consider.Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!
Edward Bahan
by Billxxxx on 03/06/20253rd Lincoln I’ve bought from Eddie. Reliable, honest and gets things done quickly and correctly. Bob Boyd Lincoln fits all those adjectives, as well. I especially like the service department which runs smoothly and efficiently. Only… problem is, THEY MAKE ME PAY FOR CARS!Lincoln Owner
by Bill Edward on 02/25/2025The staff is excellent. They take the time to know their customers and are knowledgable about the vehicles they service.Hi Bill, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Hi Bill, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent Service Time after Time
by Tracey M on 02/21/2025I have used this service team for ten years, an excellent team from start to finish. The right work done on time, everything working as it should.Hi Tracey, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Amazing customer service
by Mandy24 on 02/12/2025We walked in to just look at a Lincoln Nautilus. We knew nothing about them and absolutely fell in live with the vehicle. Nick Barney was who sold us the vehicle and he was amazing. No pressure at all and he took the time to show us… every vehicle we wanted to see. We highly recommend him to anyone who wants to buy a vehicle.Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!
Worth the three hour drive to Columbus
by Kathy K on 02/05/2025Lauren was knowledgeable and efficient. We discussed what I liked in advance and she had everything ready for me! I have already ready friend who is also interested in the Nautilus and he has been very satisfied with Lauren’s… assistance.Hello Kathy, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!
Purchased a Used Car
by Alexw999 on 01/28/2025This place is top notch. The dealership is immaculate the cars are beautiful. The staff is professional. The process was done in matter of hours, mostly while I was at home. A great roll out in the show room while your signing… papers. Eddie was an awesome help as a Salesman. Zero push, all assistance. Highly recommendHi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service and recall
by PHILLIPS on 01/23/2025They always do it as I was told and very prompt. This is excellent dealership and all the people are friendly and caring.Phillips, we appreciate your recommendation of our dealership! Please let us know if you have any additional questions about services you received and thank you again for choosing Bob-Boyd Lincoln, Inc.!
david
by D.Davis on 01/10/2025I live almost 470 miles away from Bob Boyd Lincoln and bought this car online sight unseen. Leo in their online sales dept was very helpful in getting me a fair price and arranged transportation of the vehicle to my home. Leo also kept me… informed of the progress from time of purchase to when the car was picked up for delivery to my home. When car arrived, it was clean, and it was everything Leo said it was, plus there were no problems in taking possession from the transporter. I could highly recommend Bob Boyd Lincoln for online car purchases.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Purchased used Audi
by MelissaW on 01/02/2025I had a very pleasant, low pressure experience with the purchase of my used Audi from Bob Boyd. My salesman, Rob, was very professional and answered all of my questions. It was a pleasure to work with him and the dealership!Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Teresa Liimatta
by Who knows on 12/19/2024Best experience I’ve had buying a car. Everyone was knowledgeable and very respectful and couldn’t be happier. Love this family owned business and the sales person Leo Brown was awesomeHi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!
Aviator Service at Bob Boyd Lincoln of Columbus
by Mr. R Dublin on 11/28/2024updated 12/04/2024Service personnel kind, courteous. Caring, and respectfuHi, we are happy we could make your experience a positive one! Safe travels!
Bob Boyd Lincoln
by Brenda D on 11/01/2024Best car buying experience I’ve ever had. Professional courteous staff. No hard sell.Great place to buy a car
by LEL4KRL on 10/31/2024Bob Boyd Lincoln is a great place to shop for an automobile. They listen to your needs and make every effort to fulfill them. Lauren is a great salesperson and understands her role to make sure you receive her undivided attention. The Bob… Boyd dealership is run like a family business and makes you feel like you are a part of that family.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Experience
by DouglasM on 10/23/2024Purchased a used Lincoln Navigator. Leo really looked over the vehicle and sent pictures of anything I needed to know before we made the trip. We worked out a fair deal and drove away a happy new owner. Overall a great experience.Hi, your comments keep us motivated and working hard for all our guests! Safe travels!
Excellent Service!!
by Hawksta on 10/07/2024updated 10/14/2024We thought we needed tires so we took it in to check and have vehicle 50,000 mi checkup. We were pleasantly surprised to discover we didn't need tires for another 6 month to a year! More Christmas money for us to spend!!😁It's always a… pleasure visiting with Staten and his service crew who are incredibly knowledgable, kind, and honest! I will gladly recommend Bob Boyd Lincoln Murcury to every one I know!Caroline Randolph
by Diane R on 10/12/2024Just received my new Aviator. My Salesman, Rob Zellner, did an excellent job. It is my second purchase from Rob. This vehicle is absolutely a high-grade computer on wheels. It will take me some time to become comfortable with all the… features. The 30-way adjustable seats are amazing. I have not even gotten them fine-tuned.Hello Diane, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Lincoln Nautilus
Lincoln Aviator
Lincoln Corsair
Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!
by Sid Park on 07/11/2025