Customer Reviews of Jeff Wyler Superior Honda
Review type:
Perfect
Very Satisfied
by Tim on 02/12/2025Everyone I had contact with was professional and courteous. Will highly recommend to my friends.Hi Tim! Thank you for your kind words! We’re thrilled to hear you had a great experience with our team at Jeff Wyler Superior Honda. We truly appreciate your recommendation and look forward to serving you again in the future!
Perfect
by Saiteja on 02/05/2025The dealership was perfect, Steven the sales rep helped me get a car which was to my liking.We're so glad Steven was able to help you find a vehicle you love here at Jeff Wyler Superior Honda! Thanks for trusting us with your business and please don't hesitate to reach out if we can be of service again in the future!
Great Help
by Nong on 01/05/2025It is our first time to visit this dealership. However, we feel right at home at this "laid back" friendly dealer. It started from my google search result that interested me. I asked the availability of their ad and got a prompt response.… After calling the dealer we headed down there on New Year day. Devyn our designated sales lady was fully ready to proceed to test drive and addressed all our concerns and questions. We ended up with a different CRV but same model on my wife's interior color preference. In a few hours we finished the whole process and drove home our new CRV. It has been a few days. I just drove home from gym in heavy snow on Sunday. Our new CRV handled the slippery road in definitive commend, love it!Nong, we're delighted to hear that your first visit to Jeff Wyler Superior Honda felt like home and that Devyn provided excellent service. It's great knowing you found the perfect Honda CRV, especially one that's handling well in snowy conditions! Thank you for choosing us, and enjoy many more adventures with your new vehicle!
waiting for service
by SGM on 12/21/2024updated 12/27/2024Safety recall service was estimated at 2 hrs. by Honda. Tech at Jeff Wyler indicated it could take up to 4 hours. Service tech did not communicate the additional time required. Made no text of voice mail with updates. Total wait time… amounted to be 8-1/2 hours.I'm sorry to hear about the extended wait time during your recall service. Clear communication is essential, and it's disappointing that we fell short in keeping you updated. We appreciate your patience and would like to address any remaining concerns directly with you. Please feel free to reach out at your convenience. Thank you, Chris Heck - General Manager - chris.heck@jeffwyler.com
Exceeded my expectations (not an easy feat either)
by Hybrid Owner on 11/18/2024I appreciated the commitment and time spent answering all our questions, going over vehicle and financial options, and overall just great customer service by our sales representative. It didn’t feel like three hours from the time we walked… in to the time we walked out with a brand new suv that best suited our needs. Very impressed. And grateful they were open on a Sunday afternoon (most other local dealers were not). Super convenient given busy work and family schedules during the week.We're delighted to hear that our team at Jeff Wyler Superior Honda provided you with excellent service and helped find the perfect SUV for your needs. It's great to know we could make the process smooth and convenient, especially on a Sunday! Thank you for choosing us, enjoy your new vehicle!
Deceptive practices
by D and J on 10/09/2023While the salesmen appear to be on the up and up the dealership itself engages in deceptive marketing. They reduce the price of a vehicle to entice people to come in and test drive a vehicle and once a potential buyer is interested and… ready to buy then they reveal they (the dealership) has added accessories (which the buyers never authorized) at an extremely inflated price. A brake pulsing unit is typical; the unit costs around $125.00 but they added an $800.00 to the price tag of the vehicle. Honda mudflaps were added cost $83.00 from Honda but the dealership added $400.00 to the price tag. Both of these accessories take less an 1/2 hour to install! So the $1093.00 dollars they "reduced" the price, they made back by adding accessories you must purchase if you want the vehicle!Misleading prices
by John on 05/11/2022Cars are priced competitively at this dealership, but they don't include the added on accessories which you must buy. This bumps up the prices greatly.
"Your local Cincinnati Honda Dealer. Jeff Wyler Superior Honda is Cincinnati's premier Honda dealership serving Cincinnati and Northern Kentucky. Superior Honda features a full line-up of Honda New Cars and SUVs models including the Honda Accord, Honda Civic, Honda Pilot, Honda CR-V and Honda Odyssey. Superior Honda features a large inventory of Used Cars and SUVs, both domestics and imports, with a huge selection of Honda Certified Pre-owned Cars and SUVs. Whether you lease or buy, Superior Honda offers great pricing and low APR financing. Jeff Wyler Superior Honda's factory-trained technicians will diagnose and repair your car correctly the first time. From tune-ups to engine replacement, Superior Honda's service department does it all."
- Complimentary Coffee
- Cable Television
- Television
- Vending Machines
- After Hours Drop-Off
We're so glad Steven was able to help you find a vehicle you love here at Jeff Wyler Superior Honda! Thanks for trusting us with your business and please don't hesitate to reach out if we can be of service again in the future!
by Jeff Wyler Superior Honda on 02/07/2025