Spitzer Chrysler Jeep Dodge Ram
Customer Reviews of Spitzer Chrysler Jeep Dodge Ram
Review type:
Excellent
by Barbara Maxwell on 08/20/2025It was a very smooth transaction Adama was very professional and very helpful. He deserves 10 stars. I really appreciate all he did to help me get my new Jeep Cherokee.Amazing Experience
by Katherine Compau on 08/06/2025Absolutely great service by Ed Petrella at Spitzer Jeep Ram in Brook Park. He understood exactly what I wanted and made it happen. If you're in the market for a new car or truck, I highly recommend that you go see Ed. Everyone there treated… my son and me like family.Katherine, thank you for your positive review! We are so glad that Ed provided you and your family with a 5-star experience and he will be honored to have earned your kind recommendation. On behalf of the entire team- congratulations on your new vehicle!
Daytona Scat Pack
by Adam Greenfield on 05/06/2025Sptizer really took care of me. Tony and Ted went above and beyond. Will refer everyone I know when they need a car.Thank you for your positive review, Adam! Providing top-notch service is so important to us, and we are glad that Tony's and Ted's efforts met your satisfaction. We are honored by your willingness to refer us to others. We wish you safe travels. If there is ever anything more that we may assist you with, please do not hesitate to give us a call.
Good people
by Eric on 04/30/2025We had a good experience buying from Spitzer. They worked with us on the price. Blake our salesman was knowledgeable and answered all our questions.. Blake and the rest of the staff are very nice people and they want you to have a good… experience buying a vehicle.. we had a good experience buying a vehicle.Congratulations on your new vehicle, Eric! We are so appreciative of the opportunity to work with you, and we are delighted that Blake provided you with the A+ service that you deserve. It is our pleasure to assist you in any way possible. Thank you and safe travels!
Pleasantly surprised
by Eric on 05/01/2025We had a very pleasant buying experience at Spitzer. Blake and the others at Spitzer were very friendly they all smiled and introduced themselves. They were happy to answer out questions. We didn't feel rushed they were very through and… they wanted us to be happy with our purchase. The whole gang was excellent.. Go see what they can do for you....Eric, thank you for your positive review! We are so glad that Blake and the team took great care of you and ensured your experience with us was top-notch. Our guest's satisfaction is our utmost priority. On behalf of the entire team- congratulations on your new vehicle!
Got a Ram with the Fam
by Samuel Roman on 04/17/2025Blake Reinhart, and the management, were very helpful and patient with me throughout the entire buying process. Even when my “dream truck” was sold they continued to look for better options for me. We test drove a total of 3 trucks and at… the end of the day I felt like nothing was going to work. I told them a list of things I needed in my perfect truck and they truly did listen. They continued their search of better options and called me the next day with the truck I have now! They were so excited for me to come back and see if I loved it, and of course I did. The team at Spitzer was so helpful during the entire buying process. Blake guided me every step of the way, answered all of my questions, and made sure I left happy. I couldn’t have had a better experience!Samuel, Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new truck purchase an are happy to hear we delivered the service you expected. Black will be honored to hear you were so pleased that you added him to you stellar review. We look forward to the next opportunity to serve you again.
Great Pricing and Service
by John Monroe on 03/03/2025updated 03/11/2025I worked with Nick Masa to purchase a new Jeep Gladiator. He was able to find exactly what I needed at the right price as well. I would highly recommend working with Nick.John, thank you for leaving Nick this positive review and recommendation! We are glad that Nick took great care of you and met your automotive needs. Congratulations on your new Jeep Gladiator! Safe travels.
Drive Your Dreams
by Dino on 02/21/2025It was definitely a pleasant experience! I had the best salesperson. Her name is Karen Howard. She was very informative with a great personality. She made our experience painless. If you ever need a new vehicle I definitely recommend her.Dino, We would like to thank you for letting us know how we are doing. Here at- Spitzer Jeep RAM Brook Park, we work extremely hard to ensure that all our guests are comfortable with their visit. We are glad to hear that Karen was able to assist you in finding a vehicle that was right for you.
Two cars and counting
by Damion Gottlieb on 12/13/2024This was the second car in two years that we bought with David Adkins. We asked for him and once again he made the experience quick and easy. He made us feel like he was on our side and we got a better deal than we ever thought we could… have. Looking forward to working with David again next year when my daughter will need a car.Damion, Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! David will be over-joyed to hear that you added him to your stellar review! We strive to offer exceptional customer service and it sounds like we achieved our goal! Thank you for always thinking of our dealership when needing services here at- Spitzer Jeep RAM Brook Park. Please let us know when your new vehicle is ready for its first service. You won't be disappointed! Safe travels and Happy holiday's!
Excelencia!!!
by Isis on 11/30/2024Fue increíble la atención al cliente Joe nos trató super bien nos hiso sentir muy cómodas todo el tiempo me explico todos los detalles de la jeep fue muy atento me encantoGracias por compartir su excelente experiencia con nosotros. Nos alegra saber que quedó satisfecho con nuestro concesionario y esperamos que vuelva. Joe también estará encantado de escuchar sus amables palabras.
No hounding !
by Jane on 11/05/2024updated 11/21/2024Easy to shop with no pressure to buy. No fudging numbers on pricing either.Jane, Providing a no pressure car buying experience is so important to us here at Spitzer Jeep RAM Brook Park and we are glad that our teams efforts could meet your satisfaction! Congratulations on your new vehicle- behalf of the entire team!
Overjoyed!
by Steph19jeepcherokee on 10/30/2024My experience working with David Atkins, was a A-1. I have to admit I was a lil hesitant that he could help me, but after everything was said and done. I was pleased. Only negative thing I did not like is that I never received my free oil… changes, free car wash sticker and a free tank of gas. I drove off with a fourth of tank which tells me my car was test drove and never was was on full again. I think going forward David, to remember to treat every customer like a golden ticket. Star quality. Always remember QUALITY over QUANTITY. SMILE. GOD BLESS YOU AND YOUR TEAM.Gotta
by BKS on 09/19/2024updated 09/26/2024Did not like that the person that approves the deal never gives you anything inwritting. Had to ask for the the figures, like I was supposed to take his word for it. Also I talked to Addison on the phone and I asked her if the additional… 2000. Was in with the discount shown of 4000. Something, she said no when you come in to the dealership you will get it. Sales manager said no it's in with it. Surprise Addison was not around. I was going to walk for the lie. My daughter talked me out of it. I really liked our salesman he was great.BKS, We are grateful for you leaving us this exceptional review! We are honored to have had the opportunity to work with you and we are glad that your salesman could provide you with outstanding service. We are pleased to know that he was great. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Cleveland team!
2024 Jeep Wrangler!
by Deb S on 09/13/2024I just got a 2024 Jeep Wrangler from David Adkins at Spitzer Chrysler Jeep Dodge Ram on Brookpark Road and it was a great experience! David is so knowledgeable and helpful. Usually I find buying/leasing cars very stressful, but David and… Spitzer made it very easy. I would rate them 100 stars if I could!Deb, we are so honored that your 100 stars new car experience with our expert David at Spitzer CDJR Motor City was a great and stress free! It is indeed supportive of your recommendation and we send wishes of joy and safety in your new Ram!
David Adkins is a 10/10
by Barbara on 09/05/2024David and Josh were very helpful and detail oriented and made sure i left the dealership as happy as can be. Spitzer customer for life!Barbara, we are so delighted to know our experts David and Josh of Spitzer CDJR Motor City provided absolutely 10/10 service ensuring you drove off happily in your new wheels! Your recommendation to others is much appreciated and we send wishes of joy and safety in your new car!
The Perfect Pickup
by Josh Piscura on 07/27/2024I recently had the pleasure of visiting Spitzer in Brookpark, and I must say, it was a fantastic car buying experience. I had the privilege of working with Ted Sawicki and Nick Masa, both of whom were incredibly knowledgeable and helpful in… finding me the perfect pickup truck. Their approach was refreshingly non-pushy and respectful, making the entire process comfortable and stress-free. Ted and Nick assisted me in finding a used RAM 1500 that matched my needs perfectly. Even when one of the tires needed a repair, Deanna from the attached auto service shop was incredibly friendly and ensured I was back on the road in no time. Having had some unfortunate experiences at other dealerships in the past, my recent visit to Spitzer was a welcome change. The next time I need a vehicle, I’ll definitely be heading back to Spitzer to see Ted and Nick!Josh, it is to our delight that your recent purchasing experience invited a welcome of positive change here at Spitzer CDJR Cleveland! Thank you for taking your time sharing about the excitement to return to see Ted and Nick who's knowledgeable professionalism aided in finding the perfect pick up truck for your needs and Deanna efficiently getting you safely on the road. On behalf of the entire Spitzer Family congratulations on your new Ram 1500 and enjoy all of your travels until next time!
Going on 5
by Joebklyn on 06/26/2024The salesman Joel at Spitzer was very professional and knowledgeable.Joebklyn, we are thrilled Joel was thoroughly helpful during your purchase of your new car! Congratulations to you and enjoy the open road!
Highly Recommend David Adkins! A++
by Joe on 05/01/2024Very quick and enjoyable process leasing my new car! My sales rep, David Adkins, was phenomenal to work with and I would highly recommend him to others.Joe, Thank you for sharing your positive experience with us. Providing top-notch service is so important to us, and we are glad that David's efforts could meet your satisfaction. Safe travels!
No
by Barry Sweeney on 04/29/2024You can tell that Austin Hopperton is a good guy. He doesn't give you the impression of greed and numbers. We talked he listened and delivered. I was not there all day. He was very professionalHi Barry, We are so glad that Austin could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star rating! Please do not hesitate to let us know if there is ever anything more that we may help you with.
Great Experience!
by Monica H on 04/19/2024Jesse Campbell provided me with great service! He was very clear while presenting me with the documents needed to lease a new vehicle. Dave Adkins was an awesome sales person.Monica, We are honored to have your business, and thrilled that Jesse could make your buying process smooth and enjoyable! We wish you the warmest congratulations on your new vehicle, and hope to continue serving you and your future automotive needs!
mr. jeep
by john on 04/12/2024joel wilson, very helpful with us and patient. knew cars.Thank you for leaving Joel this great feedback, John! Safe travels until we meet again.
Barbara, congratulations on your new Jeep Cherokee! We are overjoyed that our team provided you with a smooth, top-notch experience. Your satisfaction means so much to us. Thank you and safe travels!
by Spitzer CJDR on 08/21/2025