Customer Reviews of North Coast Mitsubishi Bedford
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Nick Baron
by Rammanlifted on 11/23/2016Needed a car to fit my price range and looked at 6 different cars until I found the right one. Nick Baron worked with me through the whole process as busy as he was. He did not pressure one time through the entire deal, even tho I was very… indecisive with what I wanted. I'm glad I ran into him outside because he made my experience very painless. Definitely will be back with him for my next one.So far the best car buying experience! Thank you Rob Ghotra!
by Princeyboy on 11/24/2016I was helping my cousin by her first car and was a little worried when we went to the dealership. Rob was very understanding and helpful. He made the whole process very easy and smooth. I would recommend him to everyone!Nick Baron
by Msandman7474 on 11/17/2016I went to mulitple car dealers that couldn't help me get into a vehicle that I actually felt comfortable in because they kept trying to make me buy something they wanted me to have instead of something that had what I wanted. Then I came to… North Coast and met Nick Baron. He didn't pressure me and listened to me vent and talk about what I was looking for for the first 15 minutes and then walked the lot with me to find something I liked. He got me approved with a low payment and on a 2013 Hyundai Sonata with every single thing I told him I wanted. Don't waste weeks car shopping and just go straight to him. Thanks Nick and thank North Coast!!Helpful and friendly
by Princess1123 on 11/14/2016Staff was very helpful and friendly. Service was excellently. Made my buying experience a pleasant one. Got no pressure to buy at any time. I'm happy with my purchase of a 2013 Equinox.Do your homework and ask for a carfax.
by jarrod51 on 10/30/2016Drove two hours to see two separate cars, a BMW and an Audi. prices were a fair deal considering NADA retail value for the cars. Test drives went great, cars were awesome and the staff was fairly okay to deal with, but they weren't the… friendliest.. Waited two hours for credit approval and trade in appraisal of my current car. This was a Sunday so I expected the banks to take a while. While waiting I asked for a carfax report which they gladly provided. To my surprise BOTH of the cars I was interested in had been wrecked. I should mention that both cars had front and side impact damage. The carfax considered the damage to be moderate and stated the cars were not able to drive and had to be towed. What are the chances both of the cars I was interested in were wrecked in the past? I was pretty bummed and knew I wasn't going to pay clean retail value for a wrecked and rebuilt car but I figured I would wait and see what they would offer me. The finance manager finally met with me and wanted to give me half of what NADA recommended my car's clean trade in was worth at $12,000. So they offered me $6,000 for a 2010 BMW with about 100,000 miles. I laughed and told them they were wrong. I told them I had done my research and knew what my car was worth and they told me I was wrong and that auction value of my car was $6,000. I showed the finance manager my phone where I had NADA values of my car pulled up and he remained silent. He seemed a little embarrassed that I knew what I was doing and he had been caught in a very low-ball offer. Why would I take auction value for my car and not trade-in? After all, my car is near perfect with a history of 0 accidents unlike the cars on this lot. Be very careful when trading in your car for another at this dealership!Excited
by myay777 on 10/30/2016My family depends on me to make the right decisions for us and after talking to deetra I knew that was exactly what I was doing! They depend on me to get us where we have to go, and I depend on a reliable car.Highly Satisfied Customer!
by Nita_08 on 10/28/2016Most enjoyable car buying experience! Purchased a SUV that has been very reliable and low maintenance. Looking forward to purchasing my next car! Also the service department staff are friendly and Professional!my time at north coast mr easterling
by tony_east on 10/06/2016i had a great time shopping at north coast. my sales rep was great also, i had no problem getting in a car i loveBest buying experience
by AgePowell on 09/27/2016Excellent experience Kent got the car that I was looking for.Got me a great deal.Dealership experience
by Thera37 on 09/28/2016I went to northcoast auto mall after having a pretty bad experience at ganley nissan. When I walked in I was greeted by Kent with a smile, and immediately my mind was put at ease. I can say my overall experience was painless and quick.… Both Kent and Shannon are knowledgeable about what they do and ensure you get the vehicle you desire. Thanks gentleman for making this experience memorable.fusion 2011
by motivation on 09/15/2016me and my girlfriend went into northcoast auto mall and was greeted by adam and he was phenominal he had great customer service and his patience was excellent and mark was a great help i really enjoyed my day with them and i purchased a… great carMy Benz is amazing!
by benzguy216 on 09/14/2016I came in a few weeks ago and spoke with Mike, me and my girl were going through the process of closing our mortgage on the house but I was very interested in a mercedes benz that was coming in. He helped me through the process and even let… me put a deposit down to hold it until we were done with the house process!So glad we could help,Thank you for taking the time to leave your feedback!!
2013 Altima
by Marci23 on 09/08/2016I LOVE my new car!!! The experience I had here at North Coast was amazingly quick and painless.. Thanks to Nick B. and Chris L. I will most definitely be returning when I'm ready to upgrade. Thanks guys!!!Thank you for the feedback Marci!
Outstanding Experience Unlike Anything Before
by carshopper1977 on 09/07/2016I came to this dealership for a Chevrolet Malibu and I was a bit skeptical about it. All my life I've only ever purchased brand new vehicles or much newer certified pre owned vehicles. I don't know how it happened but I let my wife to… convince me to look around and see about saving a couple dollars. I've never had a problem financing or buying the things that I want to buy so I'm very picky about where I go. I came into this dealership very skeptical and with a chip on my shoulder. I left realizing that there are genuine people out there. Not every sales person out there is out to get you and I can say that whole heartedly. I can't even single anyone out at this dealership. Everyone was so very helpful and nice. At the end of the day I saved at least $4000 on my Malibu and I made some very nice contacts. I can absolutely recommend this dealership to anyone that that can not stand car salesmen, these are not salesmen, they are people just like all of us and will not stop to do everything they can to help you!Nicole
by willsh3 on 09/07/2016Nicole did an awesome job taking care of all my needs and desires that I requested in my new used vehicle. She really sent me home happy. I am thankful and grateful that Nicole helped me add the Buick Verano to my family.Great experience from start to finish
by harleyguy3 on 09/06/2016I was a little skeptical going here after reading some reviews, but then remembered most reviews come from upset people. Actually it was their prices that ultimately made me go there, and I am thankful I did. Eddie greated me at the door,… and completely handled the process for me start to finish. I bought a 2014 BMW X6 for about $5000 less than any other dealer in northeastern Ohio. I would highly recommend this dealer to anyone in the market for a new or vehicle, with low miles, at wholesale priceI'd buy from Nicole G. again
by redandgold on 09/01/2016I was pretty skeptical after reading various reviews but being credit challenged I gave them a try. They found a lender with a decent interest rate given my situation and the car seems to be in good shape and still has a good bit of factory… warranty left. I just took possession so I may revise this review if any problems with the car reveal themselves. Our sales rep was Nicole G. she answered my questions and was patient and professional despite my skepticism.Buying Experience
by tkanai99 on 08/31/2016I recently purchased a car from NCAM and had a great experience and enjoyed looking and test driving cars. Jason Lindsey helped me find the car I was looking for at a great price. I would definitely recommend NCAM to anyone looking for a… new car.Shady Business - Beware
by ajhartline on 08/30/2016Two years ago I bought a car from here and it was an AWFUL experience from sales to service, including damage to the vehicle that is still present. A few days ago I received a call from a representative stating that they're trying to… improve on past customers' experiences. Fast forward to today, part of that PR push was offering me a $300 visa gift card as compensation. In return, I was asked to remove the negative review (pay for delete). However, apparently it is against company policy to send out the gift card until after the review is deleted (AKA, give them a higher online customer approval average and never see a dime of any promised compensation). This company has extremely shady business practices, from my original purchase negotiation and finance department dealings to the service department that tried to cover up the damaged they caused. There are so many reputable dealerships in the area, don't waste your time here.Hi Mrs Hartline, I'm so very sorry that you are having these issues and i can assure you are intentions were to help you with these repairs you are stating were caused by us 2 years ago. I would gladly send you reimbursement for cost of the repairs to the weather strip you are stating that we damaged. We are changing quite a few things within the dealerships and resolving ALL unsatisfied customers issues is part of those changes, which is why we contacted you the other day regarding these issues in hopes of resolving them for you. Please feel free to contact me at anytime to resolve these issues as it was our main goal to try and resolve these issues for you. Thank you for your time, Bianca Ramjit Customer Care Manager NCAM 216-672-3573
love my new car
by mackenzie123 on 08/24/2016updated 08/29/2016I have to admit I was nervous buying a car at first but Nicole made the process very easy and painless.. I came in there a couple days ago with my boyfriend and ended up leaving in a ford escape... I couldn't be happier with my purchase and… couldn't be happier with my sales woman ... Thank you Nicole!!Professional service after speaking with manager
by tt01388 on 08/17/2016updated 08/25/2016Helped out to fix misunderstandings.
Mitsubishi Mirage G4
Mitsubishi Eclipse Cross
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About our dealership
We specialize in used vehicles and offer the best financing options no matter your situation.
Amenities
- Complimentary Coffee
- Cable Television
- Television
- Vending Machines
- Customer Lounge Area
Great to hear! Thank you for taking the time to share your experience!
by ncam_cc1 on 09/22/2016