Customer Reviews of Spitzer Volkswagen Amherst
Review type:
Courteous Dealership
VW
by Cheryl on 12/17/2020David Hans exceeded all expectations.Cheryl, We are overjoyed that David could be of great assistance to you, and we appreciate you leaving him this excellent review! We wish you safe travels and look forward to working with you again the next time you are in need of automotive service!
2020 VW Atlas Cross Sport
by wdobbs on 11/06/2020Doug Vannatter found the perfect car for us. He was knowledgeable and very mindful of social distancing. Buying a car at Spitzer was a positive experience.Congratulations on your new Volkswagen! We are thrilled that Doug could be of remarkable assistance to you and ultimately get you into the perfect car! We greatly appreciate the opportunity to do business with you, and we can't wait for you to enjoy your new ride!
Reliable Service
by Reliable service on 08/27/2020Over the years, the service at Amherst, through Dave Hans, has always been reliable,knowledgeable, informative.Thank you so much for your positive review! We are so appreciative of your continued business, and we are pleased that David could consistently provide you with the quality service that you so much deserve! Your safety is our utmost priority, and we look forward to continuing to provide you and your vehicle with our best care in the years to come!
Better than great!
by Dave in Amherst on 05/07/2020I had an issue that my 3rd party extended warranty refused to cover due to fine print in the agreement. Spitzer service felt I was not being fairly treated so they did the repair for free and saved me $450.2019 Jetta
by Dan wojcik on 02/18/2020Doug did a great job helping me get into a 2019 jetta I was looking at. I went in thinking I didnt have a chance but the guys at spitzer did it . Thank youDan, Congratulations on your new Volkswagen Jetta! We are so thrilled that we could make things happen for you and ultimately get you into a vehicle that you love! We wish you the safest of travels in your new ride, and we hope to see you again when the time comes for your first service!
1 year service for my 2019 Beetle
by Paul Davis on 01/21/2020Stopped in Spitzer service department to schedule an appointment for service. David Hans said if I had time to wait he could do it shortly. This was great for me. In a short period of time the service was done and the Beetle was washed and… I was on my way. The service waiting area is very comfortable and David was very friendly and knowledgeable. Super service.Thank you for sharing this positive feedback. Providing quality and efficient service is so important to us, and we are thrilled that our efforts met your satisfaction. It is our pleasure to assist you in any way possible, and we look forward to working with you again the next time your vehicle is ready for service.
Spitzer Volkswagen Amherst was established since 1904, and since then, we’ve established a long-running reputation of success. Our locally owned and operated Volkswagen dealership takes a family approach. We believe that customer satisfaction is the primary goal and this is evident from the moment you step into our showroom. Offering premium customer service also includes providing you with an expansive selection of new, used, and certified pre-owned vehicles.
Stop in to browse our collection and meet our team. We are here to cater to all your automotive needs. From our sales floor and finance office to our state-of-the-art service center and parts department, expect service with a smile. Discover the difference and see our commitment to excellence firsthand at our Volkswagen dealership in Amherst, OH.
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AJ, We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they made the buying process seamless and quick. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Volkswagen team!
by Spitzer Volkswagen on 07/16/2024