Mooresville Ford
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Customer Reviews of Mooresville Ford
Review type:
Sales
by Sue&whinny on 07/07/2025
We had a very personable sales gentleman Nick
He was knowledgeable and very helpful with our needs
I would recommend him to anyone
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The following reviews are more than two years old. They are not included in the overall rating.
116 reviews
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David Edmonds
by Edmonds5 on 03/31/2022I bought an F-150 Lariat 2022 on 3-29-22. Great truck. Great people at Mooresville Ford. Definitely would advise everybody to shop there.Mooresville Ford's Excellent Sales
by ELewandowski on 03/10/2022My experience buying cars at Mooresville Ford has always been great since I moved to North Carolina 21 years ago. It has been so great that we purchased 4 new cars from them in those 21 years! The sales team is knowledgeable, helpful,… patient and negotiations are fair and amicable. I recommend Mooresville Ford for your your new and used car needs.Fabulous Car Buying Experience!
by Hayworth on 01/27/2022Just purchased a 2022 Ford Bronco from Mooresville Ford and had an exceptional car buying experience. Waited a long time due to delays in manufacturing and Amy and Scott kept us updated throughout the process. Their communication and… customer service were on point. Dylan in finance was so helpful as well. If you want a fabulous, hassle free car buying experience I would reach out to Mooresville Ford. And our new Bronco is pretty awesome too!Best Buying Experience
by SydneyN on 01/20/2022This place is awesome! Stephen and Dylan were amazing at getting me the price I needed and making the buying process easy. Normally when buying a car you spend all day in the dealership I was out in just over an hour with this group! All… questions answered and everyone communicated perfectly! I highly recommend this dealership to anyone!Pleasant Trade at Mooresville Ford
by pwtsvwt on 04/08/2021Traded my '19 Golf R for a '21 Mustang GT (PP1) at Mooresville Ford (NC). Doug did everything in his power to knock off every penny he could from the sticker price of the GT, and allowed me more than expected for the R. Both my payment… amount and term (months) went down - Great!Unpleasant Experience
by Unpleasant Experience on 01/30/2021updated 02/05/2021Hello Everyone! My wife and I purchased a brand new Bronco from Mooresville Ford and was verify displeased with our service we received. We have been with Ford for the past 10 years and never received poor service like we did when visiting… Mooresville Ford. We had a lease of a Ford Escape we were turning in that was over the mileage which equated to around $1600 dollars. When trading in our previous leases at other Ford dealerships(NOT MOOORSEVILLE FORD) they would waive the mileage fee or work with us in some compacity. At this Ford they declined to help us at all! We ended up purchasing the 30K vehicle from this Ford and during the process we tried to negotiate the leave overage fee with Ryan the sales person and he kept insisting there was nothing they could do about that fee. Keep in mind not less then 3 months ago we turned our other lease into Charlotte ford for a new vehicle purchase and they waived our fee all together, After purchasing the new Bronco we decided to pay another visit to Mooresville Ford to see if there was anything they could do. This time we spoke to the manager at Mooresville Ford. The manager was very disrespectful to both my wife and myself tell us "You have to have talk to Ford Credit and there was nothing he could do". I have several family members that work at various locations around the US and after speaking with them they told us the Sales person and the manager should have waived those fees from the lease overage, especially if you were purchasing a new vehicle. Lastly, after dealing with Ryan and the manager it goes to show what kind of integrity and customer service the employees have at Mooresville Ford, North Carolina. This will be our last time visiting this Ford to purchase or lease any new vehicles and possible new purchase/lease another Ford vehicle again! Follow-up to message from Mooresville Ford: After calling the number below and going up to the dealership to speak with Sales Representative and manager. They did absolutely nothing in regards to the deal they dealt us. The most upsetting part about this experience is that neither the sales representative(Ryan) or the Sales manager apologized for the experience they provided us. Nevertheless, after receiving a response from Mooresville Ford in this thread I thought they would be able to help us out or at minimum apologize for our experience but we received neither. I would recommend to anyone visiting this dealership to think twice and find another Ford dealership that treats their customers with integrity and respect.Unbeatable Service
by JJustice on 09/03/2020Best experience buying a vehicle in my life. I cannot give enough credit to Gray, Amy, Scott and Dylan for their level of professionalism and hospitality. They all made me feel right at home. Everything about the process went as smoothly… and as expeditiously as you can possibly imagine. I will absolutely buy from this establishment again. These folks are decent and fair.Great Experience
by William on 05/19/2020The buying experience at Mooresville Ford was pleasant and straight forward. Scott Speagle was very good to work with and I will look him up in a few years when I’m ready for a new truck.Buying a new Car
by jcline96 on 04/20/2020Working with Mooresville Ford was a very unique experience. I learned so much and felt very welcome. The team, Larry especially helped make sure all my needs were met and left completely satisfied with my purchase and decision. I was… provided many options that allowed me to see what was most comfortable for my situation.mooresville ford
by eddiehnc on 03/24/2020we had a great experienceat Mooresville ford Larry Cheek is the best car salesman ever, he knows everything about the new vehicle and explains it to us where we can understand it Larry goes over and beyond to meet all your expectations2014 Chrysler Town & Country
by ArthurI on 03/10/2020Doug and Don were very helpful, found a Town & Country for my daughter, and the process, and deal worked for me. Will go back for my next car.Best Dealership in the state.
by country on 01/10/2020Everyone is very knowledgeable and friendly. Huge selection of vehicles. Great prices. They are willing to earn respectfully earn your business. No pressure.Bought a new truck
by Tzcook1234 on 12/31/2019I had purchased a 2019 Escape 3 months earlier and it was too small. So I called the sales rep, Ray Woody, told him I need to trade in Escape and get a truck like my old one; an F150 Supercab. Ray made it easy as usual, he had a truck… picked out for me, and I drove it after some quick paperwork. I got a great truck at an amazing price. Definitely recommend Mooresville Ford for purchasing a new vehicle.Great Sales Folks, knowledgeable and not pushy
by Ttttttrtr on 12/30/2019Great experience. Never felt pressured. Had answers for everything. Fair on trade and price. I don’t think I could have been any more happy with my experience.Happy Customer
by Jamrom1 on 12/30/2019This was a great buying experience, I was out with keys in my hand in 2 hours.Great Experience
by Ben on 12/02/2019I had a great experience purchasing my new car. The staff was friendly and really made my decision easy.Purchased 2015 Mustang GT
by Jason C on 11/27/2019Fast friendly easy service. Pleasant car buying experience.A comfortable car buying experience at Mooresville Ford!
by WorthADrive on 11/20/2019updated 11/26/2019Shopping for a new car isn't high on my list of things I look forward to! Last year, my Ford Fusion was involved in the airbag recall. When the three Ford dealers who were closest to us refused to provide the assistance that Ford told us we… would get, we contacted Mooresville Ford, even though it's a one hour drive for us. Jeff Holcomb and the service team took great care of us, arranging the loaner and installing the new airbags. We were so pleased with how we were treated that we went back to Mooresville Ford when we began looking for a new car. Ron Scott and Larry Cheek took all of the stress out of the car buying process. It was well worth the one hour drive each way. I enthusiastically recommend you check out Mooresville Ford when you are in the market for a car - even if you live in the Triad!Mooresville Ford is One of the Outstanding Dealerships
by Greg07k on 11/15/2019I recently bought a new Honda Accord. I was so dissatisfied with the Accord and the Honda dealership I decided to trade it for a new Ford. The salesman, Doug, was crisp and efficient and found the Ford combination I wanted in the state.… He arranged to have it shipped to Mooresville Ford. The process at the finance office was quick, efficient and competent to deal with a family trust title. I have worked with the service department and feel the same way from experience on previous work with other Fords. Dealerships have personalities. This is one of the good ones.Excellent experience
by Jbesecker on 10/30/2019"Buying a new vehicle is far from my favorite thing to do, due to previous experiences when purchasing a car. Not my first rodeo as we are in our mid-60's. That being said, I had been searching for several months and had visited multiple… dealerships exploring many options including a number of other brands. I had stopped by Moorseville Ford 3 to 4 times over the months and was always greeted by "the guys on the golf cart' (Scott and Ray). No haggle no hassle, just friendly professionals that never once pushed or made me feel pressured. Thank you Scott and Ray. Ray Woody was exceptional. A true pro and seasoned in the business of "treating customers" the way they should be treated. He was very thorough with explaining all the various features and new technology in these new cars. WOW. There is a boat load to know. Cool stuff. We'll be back and certainly recommend others to Ray and Scott. Allyson was terrific and very thorough as well. Thanks again.Absolutely amazing!
by ScottHam on 10/17/2019There's not enough stars to rate how great Ron Scott and Mooresville Ford is! So nice and friendly they treat you like family. I would highly recommend Ron to anyone I know looking to buy a new or used car. I love my mobility van!
About our dealership
Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Sue Tilly on 07/13/2025