Customer Reviews of Randy Marion Subaru
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The following reviews are more than two years old. They are not included in the overall rating.
42 sales reviews
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No Pressure Sale
by pdhalsten on 05/06/2015Jonathan and Joey were a pleasure to deal with. Both are knowledgeable about the product. Had the answers to our questions and great follow up to boot. Best sales team with have worked with.Great experience!
by rockrmom on 04/23/2015Brian, Charles and Joey were great! No pressure and all made the buying experience easy. Thanks!Best Around
by wootenbm on 03/30/2015I had an awesome experience with the sales team, they treated me with the up most respect and priority. I traveled almost 2 hours from my home town because the people at Randy Marion Subaru worked their hardest to try and get me the best… deal and were willing to do all they could to get exactly what I was looking for. I couldn't be happier with the decision I made to go with Randy Marion Subaru.Subaru Forester
by Macy7 on 02/25/2015Extremely professional. By far the best car buying experience from the team at Randy Marion Subaru!Superb Subaru dealership
by tdmcmaster on 02/23/2015This is my second purchase from this dealership of a new Subaru. The sales staff is friendly and extremely knowledgeable. The prices were better than other dealerships I contacted and the internet. I highly recommend this dealership.Do Not Trust These People
by vammirato on 01/25/2015They sold us an extended warranty on a certified pre owned car telling us it would give us complete peace of mind because it covered "everything but belts, tires, and fluids." Nope. First thing to go wrong we're told that it wasn't… covered. Not only that, they promised to call us back that day. It's been almost two weeks and we haven't heard a peep. AVOID THIS PLACE.LOVE My 2013 Dodge Charger
by Charger2013 on 01/21/2015I would recommend anyone to purchase a car at Randy Marion Subaru, Mooresville, NC. Brian and Joey gave me the best customer service. They made my car buying experience as easy as possible. Very helpful in all aspects. I have only one down… fall and it does not apply to the dealership...Joey and Brian are Packer fans and I am a Cowboys fan....ewwwww....LOL really great guys though...Thanks Randy Marion!Easiest Car Buying Experience Ever
by keithcheng628 on 10/13/2014Thank you Todd Burgie and Randy Marion Subaru for making our recent purchase the easiest car-buying experience ever! I got a call from Todd shortly after I submitted a request on an on-line car-buying referral site. I told Todd the… particulars of the car I wanted and the price I would pay. A few hours later, he came back with the right price and had already sourced the exact model and color 2015 Subaru Forester I had specified. I then completed the online credit app and we arranged to pick up the vehicle the next afternoon. When we arrived, the car was sitting in front of the dealership fully-prepped and ready to go. Finance was a breeze and Todd took the time to go over all the features of the new Forester and even programmed two of our phones into the vehicle's Bluetooth system. I would definitely recommend anyone seeking to purchase a new or used Subaru to call Todd Burgie at Randy Marion Subaru in Mooresville, NC first.Fantastic Dealership
by BLSylvester on 09/24/2014If you are looking to buy a Subaru, this is the place to go. I went in as a first-time, new car buyer and my experience could not have been better. Every employee I interacted with was extremely friendly, knowledgeable, and personable. At… no point, from stepping onto the lot to driving away in my new 2014 XV Crosstrek Limited, did I feel pressured or mislead. This team really breaks the car dealership stereotype. They were very easy to negotiate with on price and accessories and I drove away with a great deal.Great sales staff!
by BEANGEL on 01/10/2014updated 08/05/2025Todd was excellent to work with--knowledgeable and always courteous. Outstanding team at Randy Marion Subaru!Good Service
by sarveda on 02/16/2014updated 08/05/2025Overall we had good shopping experience for most of the questions the employee Mr Todd B who gave us his full attention and explained every bit of details and answered all our questions without actually pushing us for purchase and gave us… enough time to think it through. As per the price I answered OK as it had gone over the budget that we had in our mind.extreme satisfaction
by hwasukim on 05/22/2013updated 08/05/2025I had the most enjoyable and pleasant car buying experience with this dealer. They were very clear about the price and car specification. The sales person was remarkable in terms of customer service. My best experience ever. I am greatly… recommend this dealer for Subaru shopping.December 2013
by brooke80 on 12/23/2013updated 08/05/2025Kindest and most helpful dealership you could ask for!No Surprises
by SC_Subaru_gal on 07/22/2013updated 08/05/2025Everything was ready (except side door mouldings) so the transaction could proceed smoothly. Salesman was friendly, and very knowledgeable about this brand new vehicle.Excellent sales experience with Jeff
by akk1 on 01/08/2014updated 08/05/2025Randy Marion Subaru is an outstanding dealership and it is serious about sales. If you are ready to buy, that is the place to go.Excellent car buying experience
by richard192 on 02/27/2014updated 08/05/2025Recently bought a new Impreza Sport from Todd B and it was the best car buying experience I could ask for. No pressure, but still answered any questions I had and told me things about the car I didn't even know to ask. Great experience all… around. Highly recommended!Excellent Sales and Service at Randy Marion Subaru
by daymgb on 02/08/2014updated 08/05/2025Randy Marion Subaru was an excellent dealership to buy a car from. Todd was very helpful and friendly. Never did I feel pressured to purchase a car and he also worked with us on the price of the new car we bought and with giving us a… reasonable price for our trade-in. We were very pleased all around and continue to be pleased with the level of customer service from Randy Marion!pay first test drive
by jetfixer1 on 04/18/2013updated 08/05/2025I went to test drive a used Subaru wrx. The sales person and I went out to look at the car he said they just got it in from a customer all service done at their dealer. The car looked very nice I checked out the legroom at 6'3" most cars… are very tight. I asked if we could go on a test ride he said they wanted a signed contract with money down first I said no and walked out. Very poor customer service I have never had that happen before. My wife and I have purchased more than 43 cars in the 23 years we have been married and never had that happen.Excellent Car Buying Experience
by jeffp11 on 10/23/2013updated 08/05/2025My wife and I bought our 2014 Forester last night and we absolutely love the car as well as this dealership. Jonathon S was an excellent sales consultant. We also met the owner/GM, Mr. M who was actually at the dealership well after 6pm. He… was awesome as well. This dealership gets "it" and it's what car buying should be. Fairness, honesty and respect toward the customer, along with a top notch facility. We traveled 1.5 hours to get there and we will definitely be back for service. What a great car buying experience. If you want a carnival atmosphere with balloons, popcorn, sales towers and cowboys on stilts- go somewhere else. If you want a truly great experience go to Randy Marion Subaru!!!Great service-You will not go wrong
by bgmen on 12/12/2013updated 08/05/2025I was in the market for a new Subaru and after dealing with several dealers, Jeff M at Randy Marion Subaru was the clear choice. When I submitted an inquiry I received a phone call within minutes and he was willing to work on the pricing of… both my trade in as well as the new Outback. Upon going to Randy Marion, I was greeted by Todd who took me to Jeff for the keys. I test drove the vehicle and Jeff and I discussed the cost of vehicles (trade in plus new). The nice part was that Jeff cut right to the chase and told me the price for the trade in and the Subaru; which I accepted. Next step was Chris and the financing which again was an easy experience. While I was signing the paperwork for the Subaru, Jeff and Todd worked with the parts department to get the few accessories that I needed for the vehicle (protective mats, etc). Since the dealership started getting busy, Todd was the individual who showed me the ins and outs of the new vehicle (and there are plenty). Before I left with the new vehicle the GM, Charles McCarty and his son both stopped to express their gratitude for using Randy Marion for my vehicle purchase. Overall, you will not go wrong in dealing with anyone at the Randy Marion. Honest, trust-worthy, individuals that stand by their word and a great buying experience.Refreshing experience
by wwwebb1 on 11/17/2013updated 08/05/2025My wife test drove a WRX, loved it but decided we couldn't afford the tickets. Then she saw Legacy Sport - loved that even more. Sales and financing staff was perfect - not pushy, did not try and insult my intelligence and very good… price. I HATE buying cars from dealerships, but I'll buy from this dealer again.
Subaru Outback
Subaru Crosstrek
Subaru Forester
Subaru Ascent
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About our dealership
Randy Marion Subaru, now located at 301 W. Plaza Drive in Mooresville, NC, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
Randy Marion Subaru is not just your Mooresville Subaru dealership, We also provide a full line of services dedicated to our North Carolina customers. From Subaru car repairs performed by expert mechanics, to OEM Subaru auto parts, to car loans, Randy Marion Subaru is the smart choice for your automotive needs.
What sets us apart
Convenient Lake Norman location
- Extended hours of operation to suit your busy schedule
- Big city service and small town costs will put money back in your pocket
- Online appointment scheduling
- Loaner vehicles upon request and availability
Our online finance application makes it a breeze to apply right now, and quickly get an idea of the car financing options currently available.
Randy Marion Subaru is a family-owned dealership known for top-rated sales, service, and 13 years of Subaru Love Promise Awards. Deeply involved in local charities, they’re committed to excellence and making a positive impact in the community.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service