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Customer Reviews of Carolina Kia of High Point

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31 sales reviews
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  • Lydia and Edna: a blossoming friendship

    5 out of 5 starsby Lydia on 02/01/2019
    updated 02/07/2019

    Edna was incredibly personable and well informed. She knew about the vehicle and had no trouble answering any and all questions I had about it, it was very easy to hold a conversation with her, and as it was my first time buying a car she helped through the process without making me feel dumb for not understanding parts of it, she was very patient and helpful.

  • Sorento LX

    5 out of 5 starsby Lauren on 01/30/2019
    updated 02/05/2019

    Very engaging staff and helpful nature of all salespeople and financial representatives I encountered.

  • Great Experience!

    5 out of 5 starsby Lyjilera on 01/22/2019
    updated 01/29/2019

    This is the second time I have purchased a car from Gary Mitchell.. He is a awesome man of God and treats you like family! He takes his time and explains everything from beginning to the end. He made sure we were happy with the style car, options offered and color! I would definitely refer my friends to him if they were looking to buy a car! Everyone at Carolina Kia was friendly and very helpful..

  • Great service, great sales reps

    5 out of 5 starsby Randy on 01/10/2019
    updated 01/18/2019

    Sales reps were easy to work with. During past visits to service with previous car, reps continued to remind me if I ever decided to trade they were there for me. This recognition was greatly appreciated.

  • Great Experience with Carolina KIA

    5 out of 5 starsby Cliff on 12/29/2018
    updated 01/04/2019

    Gary was excellent and worked for us through the entire deal.

  • Carolina Kia

    5 out of 5 starsby Jennie on 12/27/2018
    updated 01/04/2019

    Great customer service, Andrew really listened to what I was looking for and my budget. He even set up my first service appointment for me before I left!

  • Excellent Dealer Experience

    5 out of 5 starsby Frank on 01/01/2019

    The no pressure and professional manner of the sales process. Understanding what I was looking for.
    • Frank, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Carolina Kia of High Point Team

      by dealerreply on 01/03/2019

  • Love the Genesis

    5 out of 5 starsby Richard on 12/31/2018

    Roderick was very professional, friendly, attentive to our needs, knowledgeable of the product, and very helpful in answering questions and addressing concerns.
    • Hi Richard, and thank you for this great review! We're excited to hear that Roderick took care of you! He is a great asset and we appreciate all he does. Best, Carolina Kia of High Point Team

      by dealerreply on 01/02/2019

  • Great experience in buying a new Kia

    5 out of 5 starsby SG on 12/29/2018

    I liked that we were treated with respect, any questions we asked were answered to our satisfaction and we were not pressured in any way. They were patient and helped us understand every step in purchasing a vehicle.
    • Thank you for the feedback! We are happy to hear of your positive experience at Carolina Kia of High Point, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Carolina Kia of High Point Team

      by dealerreply on 01/02/2019

  • Had a great car buying experiance.

    5 out of 5 starsby Pamela on 12/01/2018
    updated 12/07/2018

    Roderick was extremely knowledgeable about the car we bought and all around dealership in all, as well as other vehicles. Could not have asked for a better sales person.
  • Carolina Kia

    5 out of 5 starsby Victoria on 12/03/2018

    Salesman was friendly and courteous. The whole process from start to finish was very smooth. Everyone involved made sure it was a memorable event.
    • Victoria, it's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Carolina Kia of High Point Team

      by dealerreply on 12/04/2018

  • great experience

    5 out of 5 starsby Leroy on 11/20/2018
    updated 11/30/2018

    I have purchased three cars from this dealer. I have always liked how I was treated by the sales team and the service dept.
  • So happy!

    5 out of 5 starsby Ashlee on 11/30/2018

    Despite not having an appointment, we were helped as soon as we arrived. Larry actually took the time to explain the car to me, absolutely everything about it, and worked with me on the price.
    • Ashlee, thanks for your awesome review! We are very happy to hear that Larry was of such great help to you. Please let us know if there's anything else we can do for you. Sincerely, Carolina Kia of High Point Team

      by dealerreply on 12/04/2018

  • Carolina Kia

    5 out of 5 starsby Lori on 11/27/2018

    Teddy was willing to work with us and get the payments where we could afford it.
    • Lori, thank you for taking the time to write this review. We are pleased to hear that Teddy was able to provide an efficient and positive experience. Sincerely, Carolina Kia of High Point Team

      by dealerreply on 11/29/2018

  • New car lease

    5 out of 5 starsby Terence on 11/17/2018

    Our sales rep Edna Lambeth made it a pleasurable experience and instead of the normal 4 hours of misery she had everything ready to get us through the process in just 2 hours...
    • Hi Terence. Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Edna. Please let us know if we can do anything further to help. Best regards, Carolina Kia of High Point Team

      by dealerreply on 11/23/2018

  • Truly Satisfied!

    5 out of 5 starsby Solomon_McClary on 10/06/2018

    Handled Professionally! Time was definitely an Essential Part of this Transaction. Mr. Akan Davis, Excellent Sales Person.
    • Thank you for the feedback! We are happy to hear of your positive experience at Carolina Kia of High Point, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Carolina Kia of High Point Team

      by dealerreply on 10/18/2018

  • Well Pleased

    5 out of 5 starsby Kenny on 09/28/2018
    updated 10/05/2018

    You all was willing to work with someone who had not so good credit when other dealerships wouldn’t even look at you cause of your score.
  • Very Pleased

    5 out of 5 starsby Justin on 10/03/2018

    Very accommodating, patient staff. No pressure or hassles.
  • My September '18 purchase of a 2019 Kia Soul at Carolina Kia High Point, NC

    5 out of 5 starsby Susan on 10/02/2018

    Salesman, Akan Davis, made this experience very comfortable by his friendly conversation, answering my questions, and his non-pressure approach. He has a calm and kind way of relating to people. I had arrived very intimidated by the process because I am now a widow and my husband had always taken care of the car buying. I am also newly retired and anxious about life now on a fixed income. Akan was quickly available by phone for answering further questions after my initial visit (I had to touch-base with my financial advisor) and I appreciated his timeliness and professional manner. I will have to say that it was Akan Davis who swung my final decision between the Kia Soul and another car I liked at a different dealership.
    • Thanks for taking the time to leave us this awesome review, Susan! At Carolina Kia of High Point, we take guest feedback seriously and are proud to see that you drove away happy in your new Kia Soul. I will share your compliments with Akan and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Carolina Kia of High Point

      by dealerreply on 10/03/2018

  • Wonderful dealership.

    5 out of 5 starsby Michael on 10/02/2018

    I really appreciated how Edna worked to make sure she could get the deal done.
    • Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Edna and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Carolina Kia of High Point

      by dealerreply on 10/03/2018

  • Carolina Kia

    5 out of 5 starsby William on 09/30/2018

    Quick and easy! The entire staff was professional, courteous and friendly. They made us feel like family!
    • Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Carolina Kia of High Point

      by dealerreply on 10/03/2018


About our dealership

If you are looking for a new or used vehicle in High Point, Greensboro, or Winston-Salem, NC, then your number one choice for a dealership should be Carolina Kia. We have an extensive supply of vehicles and a top-of-the-line service center prepared to handle any mechanical issues that you may encounter. While we do have a wide selection of used cars, our number one specialty is new Kia vehicles, and our selection is one of the largest around. These vehicles come with one of the best warranties from any car manufacturer, have great technology and are extremely fun to drive.

As we said, we also have an outstanding service center here at Carolina Kia. Our maintenance staff has had countless hours of training on not just Kia vehicles, but vehicles from just about every manufacturer. They are prepared to handle any problem you may have, whether it’s something simple like an oil change or transmission flush, or something more serious like engine repair.

What sets us apart
Carolina Advantage Lifetime Powertrain Warranty 1 Year of Oil Changes and Tire Rotations* Complimentary 27 Point Inspection by Factory Trained Technicians Complimentary Machine Wash with Every Service
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area