Paramount Volkswagen of Hickory
Customer Reviews of Paramount Volkswagen of Hickory
Review type:
2015 Z06
by rmcbroomjr on 05/16/2016Bob Smith made my car buying experience stress free. I was treated well by the entire Paramount team from the time I arrived until I departed with my new car. Thank you!First time buyer
by Moe3190 on 03/22/2016Recently decided to take the plunge and buy a new car. After lots of research and thought I decided to go with Paramount VW. I was very pleased and impressed with the whole experience. Jennifer Rhodes was great with getting me set up with… the right sales rep named Jason A. He knew his stuff and was not pushy at all. Great team overall.Trading up
by bmelton2 on 08/19/2015On 8/15/15 I took my wife to Paramount to inspect and test drive a 2012 VW Beetle. After a couple weeks of on-line shopping and disappointment over misrepresented vehicles we found the car to be exactly as described. We did not arrive… ready to purchase because we intended to sell our current 2006 beetle ourselves. Paramount changed our minds. The friendliness and courtesy was outstanding . Although our sales rep (Patrick Lewis) was new to the job his attitude and candor were pleasing and if he could not answer a question he quickly found someone who could. Their appraisal of our 2006 and willingness to find a way to make a deal happen sent us home in a beautiful 2012 Beetle. It was the best trade-in experience ever - and we have owned many vehicles.My New Bug!
by IGotANewBug on 04/01/2015On 03/18/15, I went car shopping for the 3rd time in a year. I had 2 unsuccessful shopping experiences at other dealerships. Paramount VW made me feel welcome and took the intimidation our of buying a car. I was upside down in my car and… only fair credit, but they got me in my brand new bug with a payment that I was good with. All the staff were friendly, helpful, and made sure I was in and out in just a few hours.Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I hope that you are enjoying your new car! Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Chris Pridgen | General Sales Manager | cpridgen@paramountauto.com
Overall a great experience for an experienced VW buyer
by wkennedyTDI on 03/30/2015Just purchased a new Passat for my fiance. Bob Smith took the time to show us the Jetta and Passat side by side. He was knowledgable about the cars and pointed out the differences. He did not pressure us at all when we told him we wouldn't… be buying on that day. When we were ready to buy, Bob found the car we wanted and made the deal on his day off. Over the course of a week from first meeting Bob to delivery of the car,Bob did exactly what he said he would, exactly when he said he would. A pleasure to deal with. The only thing that was slightly negative was the kid in finance trying to sell me something I didn't want even after I told him I wasn't interested repeatedly. So in summary, Bob was great, Rudi was nice, the kid could learn from them.Thanks for dropping by to leave this great review! I'm so happy to hear that you and your fiance' received top-notch service from Bob. I hope that she is enjoying her new Passat fully and if she has any questions down the road, be sure to give us a call. We look forward to working with you again and wish you both all the best! Best regards, Chris Pridgen | General Sales Manager | cpridgen@paramountauto.com
great experience
by Heels4Life on 03/07/2015Went to Paramount to help my daughter purchase her first car. She ended up getting a 2013 VW Jetta and the buying experience could not have gone any smoother. Josh Williams was our sales associate and he was very helpful and courteous.First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Josh assisted you in such a detailed and customized manner. Give us a call if you have any further questions. Take care! Best, Chris Pridgen | General Sales Manager | cpridgen@paramountauto.com
Preowned vehicle purchase
by Ntruett1 on 02/12/2015After shopping locally in the triangle and within a 300 mile radius of my home for a particular Auto I was becoming very discouraged with the dealerships not willing to work with me. Melissa at Paramount went beyond my expectations and… regained my faith in competency with today's workforce. The car is exactly what I was looking for and they worked within the budget I had planned. They made the process even simpler by delivering the car to my door ! What an easy process. With us having the world at our fingertips via the internet and every product available to be shipped to us why should we have to go to a car dealership? It's one of the most stressful things in life for most people . Well the folks at Paramount took that stress away from me .. Thank you !On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Melissa is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Rudi Rudisill | Sales Manager | jrudisill@paramountauto.com
Dissappointing Purchase
by blackie8 on 01/06/2015updated 02/03/2015After the management learned of my problems, they did an outstanding job of making things right. I appreciate the sales managers attitude and extra effort to satisfy my complaints.Thank you for alerting us of this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Rudi Rudisill | Sales Manager | jrudisill@paramountauto.com
Great Experience So Far..
by millercn1 on 02/02/2015I just purchased a 2013 Volkswagen Jetta. It was my first car that I had purchased on my own and so far it has been a pleasant experience working with Paramount. My parents were the people who dealt with the salesman because I was in… another state, but even with the distance barrier, things have gone very smoothly. They have really helped me through this big purchase and I would recommend them to anyone in the area!Congratulations on your new car and thank you for putting your trust in our dealership! Our teams from both the sales department had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. We look forward to seeing you again in the future. Thanks again! Rudi Rudisill | Sales Manager | jrudisill@paramountauto.com
Return back to vw
by vanit0 on 01/11/2015I leased my car from paramount Volkswagen recently and had the pleasure of working with Alan Cook. He was a great salesperson who was very straightforward with the process so as to not keep me at dealership forever. I had VW growing up and… made the mistake of switching to Honda, but I couldn't stay committed. I missed VW and the employees at paramount VW made a great welcome back to German engineering.Thanks so much for the nice review! Alan is a key component of our team and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Rudi Rudisill | Sales Manager | jrudisill@paramountauto.com
Passat for the win!
by Passat4theWin on 12/10/2014I had a great buying experience at Paramount! Melissa was very helpful in explaining all of the features on the Passat. She and the finance manager stayed after hours to complete our deal and make sure I got started off right. The play… area kept my 3 kids entertained while we talked. Great experience overall.All of us at congratulate you on your new car and appreciate the opportunity you presented to earn your business! Melissa is a great addition to our sales team and we are glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make her an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again. Take care! Rudi Rudisill | Sales Manager | jrudisill@paramountauto.com
Thanks Pramount. Thanks Alan.
by Sarva on 11/04/2014I was sold on the Jetta TDI from the beginning, it's a fantastic car, so it all came down to what dealer would offer the best price/service. For that I searched at four other VW dealers and Paramount was where I purchased my car. Alan… Cook was the salesperson that made everything happen for me. And I'll be frank, car salespeople don't exactly have a sterling reputation for being straightforward. Alan was the exact opposite. He was disarmingly direct, honest, and truly had my interest in mind. He also handled all the paperwork hassles and even delivered my new car to my doorstep. These guys are awesome.Sarva, all of us appreciate the opportunity you presented to earn your business! Alan is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again. Rudi Rudisill | Sales Manager | jrudisill@paramountauto.com
Pleasant Experience
by lrc5 on 09/30/2014I recently purchased a 2014 Jetta from Paramount and it was a pleasant experience from the minute I entered the dealership. I didn't know anything about Jetta's and my sales person, Josh W., was very thorough in explaining the vehicle.… There was no pressure to buy, since I was at the beginning of my car hunt. Josh followed up with me, with email as I requested. When I went back to purchase, working out the deal went very smoothly and I left stress-free with a car I love! I highly recommend Paramount, as well as my salesperson, Josh who went out of his way to explain everything about the Jetta I could think to ask!Thank you for reviewing your time spent at our dealership. Congratulations on your new 2014 Jetta. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Josh is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Rudi Rudisill | Sales Manager | jrudisill@paramountauto.com
Top notch experience
by jbaley23 on 10/19/2013updated 05/31/2025We purchased a 2013 Passat TDI from Paramount earlier this year and couldn't be more pleased with our experience, both during the purchase and during follow-up communications with the dealership. The staff is top notch and really interested… in helping you find what you need.Outstanding experience, great team
by NRMan on 11/03/2012updated 05/31/2025I must say that dealing with Rick, Josh, Rudi and Andy when buying a car for my daughter was probably the most pleasant car-buying experience I have ever had. From the first moment their follow-up was spot on. They did whatever they… promised, on time and with such great demeanor. They treated my daughter with respect and even though I was negotiating with them from out of state, they responded as if I was there in person. They not only did what was necessary. Because of time constraints, they delivered the car to my daughter, in the snow, and picked up her trade in, exactly as promised and on time. All in all, a great team to work with and I would definitely recommend them.VW Jetta and Josh
by TheLeeks on 09/11/2013updated 05/31/2025Josh was very helpful and extremely knowledgeable about the car we were purchasing. The whole process was hassle-free. Josh took extra time even after the purchase to make sure we understood how to use all the controls of our new car. I… would highly recommend Josh W and the Paramount dealership.Congratulations on your new car; I'm sure you are continuing to enjoy it! Josh is valued member of our staff and he'll be pleased to read your glowing review. Before your next service appointment, be sure to check us out on Twitter and Facebook for our exclusive specials! Sincerely, Rudi Rudisill - Sales Manager - jrudisill@paramountauto.com
Best experience ever.
by ehermann on 01/22/2014updated 05/31/2025First of all, I was looking forward to buying a new car about as much as a root canal. However, my wife and I purchased a new 2013 Volkswagen Jetta Sportswagen TDI from Paramount on Jan. 18, 2013. Our sales consultant was Alan C, and in my… 45 years of driving I can honestly say that this was the best experience of buying a new car that I have ever had. I had done my research, knew what I wanted, and knew what I wanted to pay. We actually traded in both a car and a truck. I had originally intended to sell both, but the trade was so generous that I opted for the trade instead. Mr. C was very courteous, helpful, and informative. All of the staff at Paramount were equally pleasant and helpful as well. I would not hesitate to recommend them to others, and if I were in the market for another vehicle, I would shop Paramount first. Elliott H N. Wilkesboro, NCElliot, thank you for writing about your visit with us and congratulations on your new Jetta! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Alan is an asset to our dealership and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best regards, Rudi Rudisill Sales Manager jrudisill@paramountauto.com
Certified VW R32
by wolverine130 on 07/14/2013updated 05/31/2025My purchase was a great experience at Paramount VW! My salesman, Ned O, was extremely helpful and answered all of my questions in a very timely manner. (Both through e-mails and on the phone.) Everything that needed to be accomplished for… my trade-in was taken care of via Ned's expertise before I left my house to travel 400 miles to Hickory, NC. With that, everything went without a hitch once I got there and I drove home a beautiful VW R32 at a fantastic price!2013 Volkswagen Jetta Sportwagen
by Useful_Idiot on 01/16/2013updated 05/31/2025My wife and I have purchased almost 6 different cars between the two of us in the last 12 years, and I must say this has definitely been the easiest one so far. The sales staff never made us feel pressured or like we were on an assembly… line. As soon as we walked in the door it was so refreshingly different from any other car purchase we have experienced I was a bit floored. The Team at Paramount asked exactly what we wanted and didn't throw any gimmicks into the mix. I will, and have already, recommended Paramount Volkswagen to many of our friends and family. Thanks again Ian Harris, Candice Harris, and Jackson HarrisCaleb is amazing
by megan17 on 06/20/2013updated 05/31/2025I had an amazing experience buying my Passat from paramount VW. Caleb is awesome. Seriously, avoid the creepy used car salesman cliche and ask for Caleb. He knows the product and provides great customer service.Over and Above
by SallieA on 01/09/2014updated 05/31/2025I bought a new VW Beetle convertible last week from Paramount and Alan C. They worked to find a car for me and made the sale and trade very transparent and easy. Financing was handled quickly, and everyone was very professional, kind and… fair. I love my car! I also like the extras that Paramount offers, such as valet service. This is the 2nd car I have purchased from this dealership. SallieSallie, it was a pleasure to read about your second buying experience while working with Alan. Congratulations on your new Beetle convertible! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Alan was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Respectfully, Rudi Rudisill - Sales Manager - jrudisill@paramountauto.com
Volkswagen Atlas
Volkswagen Atlas Cross Sport
Volkswagen Jetta
Thank you for taking the time to share with us! The goal of the Paramount Auto of Hickory team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted with the help of Patrick and the rest of our team. Enjoy your Beetle! Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Chris Pridgen | General Sales Manager | cpridgen@paramountauto.com
by paramountauto on 08/21/2015