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Customer Reviews of Hall Ford Elizabeth City

Review type:

Overall rating

4.9
4.86 out of 5 stars

(7 reviews)


Customer recommendations:

Yes (7)|No (0)

Great Service & Cooperation

5 out of 5 starsby Jackkdh on 07/25/2025

I was very demanding through the entire negotiation process. Hall’s salesman TJ was patient & always answered all of my questions with great courtesy. This is the 5th pickup I’ve purchased from Hall Ford of Elizabeth City since 2019. That more than anything testifies how very satisfied I’ve been with this dealership,
  • Hello Jackkdh, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

    by Joseph Lee on 07/31/2025

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The following reviews are more than two years old. They are not included in the overall rating.
70 reviews
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  • Review

    5 out of 5 starsby Vincent88 on 11/23/2016

    Service has always been excellent. Very much satisfied.
  • Best Experience!

    5 out of 5 starsby GonzalezFam on 11/11/2016
    updated 11/21/2016

    I loved the fact that I was not pressured into a car. I was pointed to the right direction of used cars in my price range. Although, I did not find one on the lot, the salesperson showed me something they had in clean up. I ended up purchasing that vehicle. It is so good on gas and has enough space for me and my family! Loved the experience I had and will be returning (hopefully not soon but when I am in need again!) ! The Gonzalez Family
    • Good afternoon! Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Gonzalez family and have a great day.

      by ilovemileone on 11/22/2016

  • Satisfied Customer!!

    5 out of 5 starsby Mrountree on 11/01/2016
    updated 11/08/2016

    This was the best car buying experience I have ever had. The salesman (Lindale Brothers) was awesome. He was knowledgeable of the vehicle, informative, professional, and efficient. He was a pleasure to work with.
    • Good morning. Hall Ford Elizabeth City is delighted to hear that your car buying experience was a memorable one! We are also pleased that Lindale was able to assist you with your new car purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

      by ilovemileone on 11/18/2016

  • Great Staff

    5 out of 5 starsby allibrian on 10/04/2016

    Hall Ford's staff is incredible. I actually bought my used vehicle sight unseen because Hall Ford's price was the best in the nation. My salesman Mike White went above the call of duty in every way that he can to make my unusual car buying experience a positive one. Mike had a very positive attitude and met all of my requests. He even met the driver of the carrier truck that was picking up my vehicle on a day that the dealership was closed. The vehicle I received was in as great condition as Mike described it. My finance manager Toney Smith made the final step of purchasing the vehicle a breeze. We had an issue with my loan from my credit union and Toney worked very hard to resolve the issue. My sales manager Stewart Straus was also very accommodating. I was very nervous about buying a vehicle sight unseen, but the staff at Hall Ford put my worries at ease with their incredible service.
    • Good afternoon. In response to your review, I want to take the time to thank you for praising Hall Ford Elizabeth City. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

      by ilovemileone on 10/06/2016

  • Survey

    4 out of 5 starsby armellb on 09/30/2016

    Everyone I dealt with was generally friendly, answered all my questions, and very easy to deal with. Unfortunately, the entire experience can be described as an event in waiting. I waited from the get go. Mike White was great but he was dealing other customers at the time. I understand the length of time it took to process my out of state registration paperwork; however, my appointment was at 4 pm and I didn't leave until 8 pm. I was pleased with the deal that was offered, my trade-in value, and the transparency with sales associates. I was overall pleased with Hall Ford's performance.
    • Good afternoon. Thank you for stopping by Hall Ford Elizabeth City! We sincerely appreciate your business and feedback. Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

      by ilovemileone on 11/04/2016

  • Hall Ford Service

    5 out of 5 starsby ghusmc50 on 09/09/2016
    updated 09/20/2016

    Great service department. Service agent was a true professional and did an outstanding job on keeping me informed.
    • Greetings! Thank you for stopping by Hall Ford Elizabeth City. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

      by ilovemileone on 09/21/2016

  • Great service once again

    5 out of 5 starsby obxjerry on 07/20/2016

    Hall service gave me an appointment on short notice, which I greatly appreciated since I have to travel a good distance. As usual the team took great care of my Elantra.
    • Greetings! Thank you for stopping by Hall Ford Elizabeth City. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

      by ilovemileone on 07/20/2016

  • great experience

    5 out of 5 starsby samueldyoung on 07/18/2016

    Service and staff was excellent. People were polite and prompt with getting back to me. I also was kept up to date with photos of the progress. Great experience
    • Greetings! Thank you for stopping by Hall Ford Elizabeth City. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

      by ilovemileone on 07/20/2016

  • Great service

    5 out of 5 starsby Quilter48 on 07/15/2016

    I appreciate the fact you did not do unnecessary work. Very pleasant experience.
    • Greetings! Thank you for stopping by Hall Ford Elizabeth City. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

      by ilovemileone on 07/19/2016

  • Great service advisors

    5 out of 5 starsby Francis28 on 06/26/2016
    updated 07/08/2016

    Been having my vehicles serviced at Hall Ford when it use to be Courtsey. The same professional services I got then I am still getting. Service advisors are top notch and will keep me informed what services are needed to keep my 2011 ford ranger running great. Bought it brand new and still runs like it did when I drove it off the lot. Have 170000 miles and still runs like brand new.
    • Thanks for the positive feedback! It was our pleasure servicing your 2011 Ford Ranger and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Hall Ford Elizabeth City would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

      by ilovemileone on 09/01/2016

  • Excellent Service

    5 out of 5 starsby Deijonae on 06/22/2016
    updated 07/04/2016

    I Purchased A 2016 Ford F 150. The service provided by Paul Jones was outstanding. He explained everything clearly and expressed interest in my needs. The staff was very polite, patient and friendly.
    • Hello Deijonae, Hall Ford Elizabeth City would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Paul and the team! Thank you again for your review.

      by ilovemileone on 09/01/2016

  • Service

    5 out of 5 starsby Johnjones93 on 07/03/2016

    Very nice dealership and salesman. Only problem we had was 1 day after we bought the truck rain water started coming in thru the rear window. Had to replace the rear seal. The window guy said it had been this way for weeks and had to get the rear of the truck clean from mold.
    • Greetings! Thank you for stopping by Hall Ford Elizabeth City. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

      by ilovemileone on 07/14/2016

  • Excellent customer service for the perfect vehicle

    5 out of 5 starsby Dawneskins on 06/20/2016

    I needed a company delivery van that did not have to be pretty, just clean and reliable. Mike White went out of his way to track one down at another location an hour away and then had everything checked out and inspected. They even drive it to my house, all in one day. And would you believe it looks good too!
    • Hall Ford Elizabeth City would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Mike and the team! Thank you again for your review.

      by ilovemileone on 07/15/2016

  • Great People Great Place

    5 out of 5 starsby Stevens28 on 05/23/2016
    updated 06/07/2016

    very understanding and caring.Always willing to help,always a friendly smile, Nice clean bathroom every time.
  • Body shop

    5 out of 5 starsby Jmtm1540 on 06/02/2016

    Darrell in the body shop is a great help he kept us up to date on repairs all around a great guy to work with..
  • Best Service Deaprtment!!

    5 out of 5 starsby HoundDog92 on 05/31/2016

    F-150. Service department was the best ever!!...I will definitely return for any future service! Everyone was very helpful!!
  • Great Service

    5 out of 5 starsby redveloster1 on 05/17/2016

    Amanda is always helpful and willing to do anything to make her customers happy.
    • Greetings! Hall Ford Elizabeth City sincerely appreciates your review and will be sure to share your encouraging thoughts with Amanda and the team. We hope to see you soon!

      by ilovemileone on 05/20/2016

  • Great service and customer service.

    5 out of 5 starsby FatCat111 on 05/10/2016

    I had a very good visit at Hall Ford. Amanda was very knowledgeable and knew what she was talking about. I hope to have her again at my trucks 40,000 mile check.
    • Greetings! Thank you for stopping by Hall Ford Elizabeth City. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with Amanda and the team. We hope to see you soon!

      by ilovemileone on 05/13/2016

  • SUV with trouble

    5 out of 5 starsby bush125 on 04/28/2016

    the service was great but the history of this SUV is not good and I expect it to be back for service in a couple of months. My name is Michael Bush and I have a 2011 Ford Explorer that I bought from there.
    • Thank you for your complimentary feedback of Hall Ford Elizabeth City. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

      by ilovemileone on 04/30/2016

  • great service

    5 out of 5 starsby retiredtired on 04/11/2016
    updated 04/27/2016

    I brought my Fusion in for it's 40,000 mile oil change and tire rotation. As usual the service was performed quickly and professionaly.
  • Down to Earth friendly sales staff

    5 out of 5 starsby KingRanch28 on 04/04/2016
    updated 04/26/2016

    I had been shopping for a truck online for several months all over the US distance was not an issue I thought a trip to pick up a new truck would be fun. Then I found the truck of my dreams right here in my own backyard Hall Ford of Elizabeth City. I found that my salesman knew more about the truck then I did which is highly unusual I'm usually telling the salesman about the truck not in this case my salesman was very knowledgeable very courteous and not too pushy like most salesman he gave me a great deal on the truck and then a good warranty. I will definitely recommend Hall Ford Elizabeth City to friends and family thank you for a great experience.
About our dealership

Offering North Carolina drivers an extensive selection of new and pre-owned vehicles for sale, Hall Ford Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!