Hall Ford Elizabeth City
Customer Reviews of Hall Ford Elizabeth City
2023 F150 STX purchase!
byon 05/08/2024
Everybody was so engaged and helpful during the buying process. Made me feel like family. I highly recommend Hall auto for all my future purchases. It was seem less and everybody was well prepared. 10/10 experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Survey
byon 09/30/2016
Everyone I dealt with was generally friendly, answered all my questions, and very easy to deal with. Unfortunately, the entire experience can be described as an event in waiting. I waited from the get go. Mike White was great but he was dealing other customers at the time. I understand the length of time it took to process my out of state registration paperwork; however, my appointment was at 4 pm and I didn't leave until 8 pm. I was pleased with the deal that was offered, my trade-in value, and the transparency with sales associates. I was overall pleased with Hall Ford's performance.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Hall Ford Service
byon 09/09/2016
Great service department. Service agent was a true professional and did an outstanding job on keeping me informed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service once again
byon 07/20/2016
Hall service gave me an appointment on short notice, which I greatly appreciated since I have to travel a good distance. As usual the team took great care of my Elantra.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
great experience
byon 07/18/2016
Service and staff was excellent. People were polite and prompt with getting back to me. I also was kept up to date with photos of the progress. Great experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 07/15/2016
I appreciate the fact you did not do unnecessary work. Very pleasant experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 07/03/2016
Very nice dealership and salesman. Only problem we had was 1 day after we bought the truck rain water started coming in thru the rear window. Had to replace the rear seal. The window guy said it had been this way for weeks and had to get the rear of the truck clean from mold.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service advisors
byon 06/26/2016
Been having my vehicles serviced at Hall Ford when it use to be Courtsey. The same professional services I got then I am still getting. Service advisors are top notch and will keep me informed what services are needed to keep my 2011 ford ranger running great. Bought it brand new and still runs like it did when I drove it off the lot. Have 170000 miles and still runs like brand new.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Excellent Service
byon 06/22/2016
I Purchased A 2016 Ford F 150. The service provided by Paul Jones was outstanding. He explained everything clearly and expressed interest in my needs. The staff was very polite, patient and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent customer service for the perfect vehicle
byon 06/20/2016
I needed a company delivery van that did not have to be pretty, just clean and reliable. Mike White went out of his way to track one down at another location an hour away and then had everything checked out and inspected. They even drive it to my house, all in one day. And would you believe it looks good too!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Body shop
byon 06/02/2016
Darrell in the body shop is a great help he kept us up to date on repairs all around a great guy to work with..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Service Deaprtment!!
byon 05/31/2016
F-150. Service department was the best ever!!...I will definitely return for any future service! Everyone was very helpful!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great People Great Place
byon 05/23/2016
very understanding and caring.Always willing to help,always a friendly smile, Nice clean bathroom every time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 05/17/2016
Amanda is always helpful and willing to do anything to make her customers happy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service and customer service.
byon 05/10/2016
I had a very good visit at Hall Ford. Amanda was very knowledgeable and knew what she was talking about. I hope to have her again at my trucks 40,000 mile check.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
SUV with trouble
byon 04/28/2016
the service was great but the history of this SUV is not good and I expect it to be back for service in a couple of months. My name is Michael Bush and I have a 2011 Ford Explorer that I bought from there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Great staff
byon 04/19/2016
Great job from a great staff love the 2016 explorer can't wait to buy another car there!!"
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
great service
byon 04/11/2016
I brought my Fusion in for it's 40,000 mile oil change and tire rotation. As usual the service was performed quickly and professionaly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
service
byon 04/10/2016
had oil changed. ended up with an oil leak due to a faulty oil filter. took 2 return visits to figure it out
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Ford F150 4x4
byon 04/08/2016
I had a great experience! Dave and Nick were awesome to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
EASY TO DEAL WITH
byon 04/08/2016
Had bad luck with my 2011 F250 6.7 diesel loved the truck, motor went bad at 124,000 miles. had to have a truck for work, repair was way to costly so I talked to Lindale Brothers about getting me into a new truck the best way we could. I feel Hall did the best they could to take care of me in a bad situation, wish Ford Motor Co. would have helped me a little but feel Hall did their part! Thanks Lindale for a speedy solution to my problem!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 04/06/2016
The staff was absolutely wonderful and extremely helpful. The service was excellent!! Kudos and keep up the great work!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Offering North Carolina drivers an extensive selection of new and pre-owned vehicles for sale, Hall Ford Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
1 Comments