Town & Country Toyota
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Customer Reviews of Town & Country Toyota
Review type:
RAV4
by Maryann on 07/24/2025
Our sales experience was great. I had been “building” my RAV4 online and found the exact match which was in transport to Town & Country. I was contacted by salesman Kai who was quite informative, professional and courteous. We went to the… dealership on July 4 to go through specifics. Kai was great and introduced us to Colton who sat with us to go over the details. Colton was equally as informative, professional and courteous. He helped us through all the details and we were able to secure our RAV4 to await delivery of it. Colton and Kai kept us updated on the anticipated delivery date (which never wavered from the estimated date we had originally planned on). We were able to finalize our sale and take delivery yesterday after Kai provided us with “red carpet” service. Deon was our finance person and was wonderful, as well. The multitude of paperwork to sign is a daunting task, but Deon made it as painless as possible. We passed buying from another dealership very close to where we live because the team at Town & Country Toyota made us feel so comfortable and confident in our decision.
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The following reviews are more than two years old. They are not included in the overall rating.
148 reviews
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Lexus IS 250
by Lexus IS 250 on 09/18/2018updated 09/28/2018Went in for an oil change and it all went well an got some items noted by a review by the technician that need to be taken care of in the near futureService
by ZejnaR1 on 09/16/2018updated 09/28/2018Great , professional and fast.Town & Country Toyota
by Stuarth on 09/04/2018Mo was very good and listened and answered the questions well.Toyota Town and Country is wonderful!
by Kcarder on 08/29/2018updated 09/04/2018We had the most amazing car buying experience and would highly recommend Kelsea at Toyota Town and Country! She was so helpful and made the whole process quick and easy!Excelente
by Adriana B on 08/21/2018updated 08/31/2018The two gentleman that helped us were really nice and they made sure that we wer happy with the carService
by Mr. Yang on 08/30/2018Mechanic did a great job, truck run so much better after the service.Oil change
by Joshua W on 08/30/2018Got in and out quickly. Alex made sure I knew exactly what services were being taken care of.Mislending
by Robertr on 08/27/2018I saw a vehicle on Town & Country Toyota and did a inqurie about it and was sent pictures of the vehicle. I made an appointment to see the vehicle the next day. When I arrived the salesman went to get the vehicle, 15 minutes he came back… with a different vehicle. He said that the one we came to look at is being prepared for auction, this is where I should have left.Excellent
by Pietrafesa on 08/17/2018updated 08/24/2018The service was prompt and thorough. It was handled very professionally and courteously.Town & Country 15,000 mile service
by cryptonaut on 08/08/2018It was a breeze.Basic car maintenance
by Jasmine on 08/07/2018Robert the assistant service manger is amazing and so are the men he works with. Even though he was getting off when i was coming in he still took the time to write my car up and made sure he left it in good hands. It was storming while i… waited for my car and they parked it right up front so me and my child didn’t get soaked.Service
by Susannah on 08/04/2018My service at this location was great. My agent was friendly, helpful and kept me up to date during my wait. I highly recommend him and this location.Auto Body Repair
by repairs on 07/15/2018Well satisfied with the work completed.Town and Country Toyota, Charlotte, NC - AMAZING
by Robin Q on 06/29/2018I've had the opportunity and good luck to deal with this dealership twice now. This dealership is amazing in the way that they do business. They are no pressure, no hassle, and best of all, EASY to work with. I don't ever plan on dealing… with any other dealership except them... EVER!Customer Service
by Traveler on 06/26/2018Aleksey was very polite and professional. Relaxed atmosphere. Just noticed a very old (expired) business phone # on the paperwork.Satisfied Toyota Customer
by Debbies59 on 06/25/2018I come in for an Alignment and tire balancing on my 2014 Toyota Avalon. I was amazed after driving away. The technicians did a great job. My car drives as good as new.Owner
by drummok on 04/19/2018My experience with Town & Country Toyota was SUPERIOR!!!RAV 4 2018 purchase
by PapaWoo on 03/22/2018updated 04/03/2018I wanted to buy a new Toyota RAV 4 LE. Kelly Blue Book gave a 'fair price' estimate for this model. I then contacted 5 local Toyota dealers and asked for their 'OUT THE DOOR PRICE' for this car. Town and Country Toyota's quote was… substantially ($2,500) lower than the 'fair price' so we went to them. Everyone there was friendly and courteous. We had a very pleasant experience in a situation that is usually anxiety provoking. Thank you T&C Toyota!Servicing my 2013 Toyota Sienna Van
by Viper1947 on 08/14/2017updated 09/12/2017Service was thorough and my noise problems with the van were corrected. Also found my struts were good and an alignment helped correct wear patterns on the tiresAverage dealership
by JerryNC on 08/09/2017updated 08/18/2017I made an appointment for service. I had to wait 1.5 hrs to get my oil changed. What's the point of making an appointment. Jiffy lube and other car care centers can get you in and out in 15 mins. Dealership is supposed to have more… qualified mechanics?Great experience
by Thecanupps15 on 08/04/2017updated 08/16/2017Brandon Chestnutt, did an excellent job handling everything and keeping me up to date. Was out of there in no time.
Toyota Corolla
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Toyota RAV4
Ford F-150
About our dealership
Maryann, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Toyota! We can't wait to see you again, have a great day.
by Jordyn Forkell on 07/28/2025