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Customer Reviews of Town & Country Toyota

Review type:

Overall rating

4.7
4.7 out of 5 stars

(69 reviews)


Customer recommendations:

Yes (63)|No (6)

RAV4

5 out of 5 starsby Maryann on 07/24/2025

Our sales experience was great. I had been “building” my RAV4 online and found the exact match which was in transport to Town & Country. I was contacted by salesman Kai who was quite informative, professional and courteous. We went to the dealership on July 4 to go through specifics. Kai was great and introduced us to Colton who sat with us to go over the details. Colton was equally as informative, professional and courteous. He helped us through all the details and we were able to secure our RAV4 to await delivery of it. Colton and Kai kept us updated on the anticipated delivery date (which never wavered from the estimated date we had originally planned on). We were able to finalize our sale and take delivery yesterday after Kai provided us with “red carpet” service. Deon was our finance person and was wonderful, as well. The multitude of paperwork to sign is a daunting task, but Deon made it as painless as possible. We passed buying from another dealership very close to where we live because the team at Town & Country Toyota made us feel so comfortable and confident in our decision.
  • Maryann, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Toyota! We can't wait to see you again, have a great day.

    by Jordyn Forkell on 07/28/2025

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69 reviews
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  • Not your typical car buying experience

    4 out of 5 starsby Kristopher on 07/25/2025

    I traveled from out of state to buy a truck from them. They made the process quick and painless and I was on my way home in 2.5 hours.
    • Kristopher, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Town and Country Toyota. We can't wait to see you again, have a great day.

      by Katie Witt on 07/31/2025

  • Car servicing

    5 out of 5 starsby Bill1013 on 07/28/2025

    Quick friendly service!
    • Bill, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

      by Katie Witt on 07/31/2025

  • RAV4

    5 out of 5 starsby Maryann on 07/24/2025

    Our sales experience was great. I had been “building” my RAV4 online and found the exact match which was in transport to Town & Country. I was contacted by salesman Kai who was quite informative, professional and courteous. We went to the dealership on July 4 to go through specifics. Kai was great and introduced us to Colton who sat with us to go over the details. Colton was equally as informative, professional and courteous. He helped us through all the details and we were able to secure our RAV4 to await delivery of it. Colton and Kai kept us updated on the anticipated delivery date (which never wavered from the estimated date we had originally planned on). We were able to finalize our sale and take delivery yesterday after Kai provided us with “red carpet” service. Deon was our finance person and was wonderful, as well. The multitude of paperwork to sign is a daunting task, but Deon made it as painless as possible. We passed buying from another dealership very close to where we live because the team at Town & Country Toyota made us feel so comfortable and confident in our decision.
    • Maryann, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Toyota! We can't wait to see you again, have a great day.

      by Jordyn Forkell on 07/28/2025

  • Satisfied Customer

    5 out of 5 starsby spektkle on 07/21/2025

    We saw the 2017 Subaru Outback online and really liked the Carfax history and decided to set up an appt for a test drive. We were contacted by Evan Black to schedule an appt. Evan Black was quite pleasant, easy to talk to, and so down to earth. Took the time to explain everything and was patient with me. Also answered all my concerns and communicated in a timely manner. It was quite a pleasant experience. I am very happy with the car I purchased. And quite satisfied with the fair price. It was refreshing to know this young man. Thank you for your time and assistance Evan.
    • Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by Jordyn Forkell on 07/23/2025

  • New Tacoma

    5 out of 5 starsby Janner53 on 07/08/2025
    updated 07/14/2025

    My sales rep worked hard to get me the vehicle I wanted for the price I wanted. He was friendly and efficient at pick up
    • Hi, we are so pleased you enjoyed your visit to Town and Country Toyota! Thank you, and have a fantastic day!

      by Jordyn Forkell on 07/15/2025

  • New Vehicle

    5 out of 5 starsby Allison on 07/07/2025

    So nice and efficient. Did not feel pressured,
    • Hi Allison, thank you for taking the time to leave a review for us at Town and Country Toyota. We're happy we could meet your expectations!

      by Jordyn Forkell on 07/15/2025

  • New cars

    5 out of 5 starsby Traynor on 07/07/2025

    Our sales person Jamie was wonderful, he never gave up till he made everything possible
    • Hi Traynor, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Eliza Thackston on 07/09/2025

  • Great experience buying my RAV4

    5 out of 5 starsby Magellan on 07/07/2025

    My salesman, Ernesto did a great job finding me the vehicle spec’ed the way I wanted. Wrapping up the paperwork was easy and I am very happy with my RAV4. I would shop at Town & Country again.
    • Hi, we are so glad we could help! We do hope we can be of assistance again in the future. Take care!

      by Eliza Thackston on 07/09/2025

  • Great experience

    5 out of 5 starsby Ross H. on 07/05/2025

    Everything was smooth, quick and great price.
    • Hi Ross, we are so pleased you enjoyed your visit to Town and Country Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Eliza Thackston on 07/08/2025

  • Outstanding Sales!

    5 out of 5 starsby BCable63 on 05/09/2025

    Ziggy was outstanding in helping me get the vehicle I wanted for myself. He’s a great communicator and superb salesman.
    • We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Haley Bada on 05/15/2025

  • Fantastic Buying Experience

    5 out of 5 starsby Rav4Life on 04/26/2025

    Town and Country Toyota dealership helped us have a great buying experience. The whole team did everything they could for us to get a great deal on our new-to-us used car.
    • Thank you for taking the time to let us know how we did. We hope you have a great day!

      by Haley Bada on 04/29/2025

  • Curtis Wright at Town & Country Toyota

    5 out of 5 starsby S. Goodwin on 04/25/2025

    Curtis Wright has been my salesman for over 25 years! He has amazing customer service, is very knowledgeable, straightforward, and will pull all resources to try and make a deal happen for you. I have purchases (5) vehicles myself, my son and his wife (2), my best friend (1)and he has provided consult on my Mom's purchase in another state. I trust his judgement and will retire from buying vehicles when he retires.
    • We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Haley Bada on 04/29/2025

  • Great Experience

    5 out of 5 starsby Barry C on 03/31/2025
    updated 04/08/2025

    Great dealership. Team worked hard to make deal happen around our schedule. Thank you for great experience
    • Hi Barry, thank you for taking the time to leave a review for us at Town and Country Toyota. We're happy we could meet your expectations!

      by Jordyn Forkell on 04/09/2025

    • Hi Barry, thank you for taking the time to leave a review for us at Town and Country Toyota. We're happy we could meet your expectations!

      by Jordyn Forkell on 04/09/2025

  • Real Professionals

    5 out of 5 starsby Pswilson32 on 03/29/2025
    updated 04/04/2025

    Really professional in all aspects
    • Hi, we are so pleased you enjoyed your visit to Town and Country Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Jordyn Forkell on 04/08/2025

  • Sales

    5 out of 5 starsby Bgaudioso on 03/27/2025
    updated 04/03/2025

    Excellent service everyone was professional, courteous, and knowledgeable made me feel comfortable in this purchase
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Jordyn Forkell on 04/03/2025

  • Thanks!

    5 out of 5 starsby Lisaand on 03/29/2025

    Great and efficient help
    • Hello, thank you for the high star rating! We look forward to your next visit! Take care!

      by Jordyn Forkell on 04/01/2025

  • Jeff is amazing

    5 out of 5 starsby OscarAtwill on 03/22/2025
    updated 03/28/2025

    Helpful, asked every question I had, nice guy, good salesmen - 10/10 -Oscar
    • Hi there, thank you for taking the time to let us know how we did. We do hope we can be of assistance in the future. Take care!

      by Brooke Stockton on 03/28/2025

  • Sales

    5 out of 5 starsby jhsears77 on 03/21/2025
    updated 03/28/2025

    Great experience with personalized customer care.i would recommend this dealership to a friend. Aysar was a fantastic help and Zach at the front desk was stellar.
    • Hi there, thank you for taking the time to let us know how we did. We do hope we can be of assistance in the future. Take care!

      by Brooke Stockton on 03/28/2025

  • 2020 used tacoma purchase

    5 out of 5 starsby twilsey1 on 03/03/2025

    I dealt with Shan the used car manager vs talking with a salesman to avoid the back and forth of the typical deal transaction. And I have to say there is nothing I could have expected to go smoother or more transparent. I got a straigt up answer what the truck could sell for and what my trade was worth. Shan actually won the deal over by adding an extra 500 to my trade in. Very pleased and will be refering anyone in the Charlotte area that is interested in a Toyota to this dealership. thank you Again Shan.
    • Hi, it's experiences like yours that really keep us motivated! Thanks for taking the time to leave us this information about your recent visit. Take care!

      by Mya Perez on 03/04/2025

  • New car

    5 out of 5 starsby Adam H. on 02/18/2025
    updated 02/25/2025

    Great experience working with Ziggy at Town and Country Toyota. Friendly, honest, and very professional to work with.
    • Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

      by Brooke Stockton on 02/26/2025

  • Very efficient process

    5 out of 5 starsby WMT--NC on 02/03/2025
    updated 02/10/2025

    All the sales staff and managers were helpful and pleasant to deal with. Negotiations were relatively painless. They did what they said they would do. We've bought a number of cars from them over the years.
    • Hi there, we are very happy we could provide you with a positive experience. We're looking forward to your next visit with us! Have a great day.

      by Brooke Stockton on 02/11/2025

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