Keffer Chrysler Jeep Dodge Ram
Customer Reviews of Keffer Chrysler Jeep Dodge Ram
Review type:
Great Experience
KCJD
by Robert on 02/19/2025updated 02/28/2025Appt was in and out with optional recommendations that are coming due..Thank you for your 5-star review, Robert! We're pleased to hear that your visit to Keffer Chrysler Jeep Dodge was quick and efficient, and that the recommendations for upcoming services were helpful. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Great Service!
by Blanca M on 02/27/2025The rep was corteous and informative. They recommended only what's needed. I hate when reps try to up sale me on things the car doesn't need. So it's been a good experience so far.Thank you, Blanca, for your wonderful review! We at Keffer Chrysler Jeep Dodge are thrilled to hear that you had a positive experience and appreciated our team's courteous and informative approach. We believe in providing the right recommendations without unnecessary upselling. We look forward to assisting you again in the future! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Great service
by Richard on 02/26/2025Easy to schedule. Vehicle ready when promised. Much better than the Dodge dealership in Indian Trail which was awful in about every way possibleThank you for your wonderful review, Richard! We're thrilled to hear that you found it easy to schedule and that your vehicle was ready when promised. At Keffer Chrysler Jeep Dodge, we pride ourselves on providing excellent service, and it's gratifying to know we exceeded your expectations. We look forward to seeing you again! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Service
by Timica on 02/25/2025The staff was nice.Thank you for your positive feedback, Timica! We're glad to hear that you found our staff at Keffer Chrysler Jeep Dodge to be nice. We appreciate your support and hope to see you again soon! Sincerely, Rick Trinkl | General Manager | 980-304-1918
My experience was very pleasant.
by Joanne on 02/17/2025updated 02/25/2025The issue and concerns that I have with my jeep was resolved in a timely and professional wayThank you, Joanne, for your positive feedback! We’re thrilled to hear that your concerns with your Jeep were resolved promptly and professionally. At Keffer Chrysler Jeep Dodge, we strive to provide excellent service to our customers. We appreciate you taking the time to share your experience and we look forward to assisting you again in the future! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Chris was very professional
by Benjamin on 02/23/2025Chris was friendly courteous and prompt. Very professional and an asset to your company.Thank you for your wonderful review, Benjamin! We truly appreciate your kind words about Chris and are glad to hear that you had a positive experience with us at Keffer Chrysler Jeep Dodge. We strive to provide excellent service, and it’s great to know that our team is making a difference. We look forward to seeing you again soon! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Dodge Ram Truck owner
by Richard on 02/22/2025Friendly, good communication and knowledgeable.Thank you for your kind words! We truly appreciate your feedback about your experience at Keffer Chrysler Jeep Dodge. It's great to hear that you found our team friendly and knowledgeable. We look forward to assisting you again in the future! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Great experience
by Dionne on 02/15/2025updated 02/21/2025The courtesy and attention to detail from Service EmployeesThank you for your wonderful review! I'm glad to hear that you experienced exceptional courtesy and attention to detail from our service employees at Keffer Chrysler Jeep Dodge. Your satisfaction is our priority, and I look forward to welcoming you back for your next visit! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Valued customer
by Bobby on 02/14/2025updated 02/21/2025Very knowledgeableThank you for your review! I appreciate your kind words about our knowledgeable team at Keffer Chrysler Jeep Dodge. I'm glad you had a positive experience, and I look forward to serving you again in the future! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Great customer service. Very knowledgeable technicians
Keffer Dodge
by Monica on 02/18/2025Fast, friendly service. I've had bad experiences with dealerships but when I come to Keffer Dodge I always feel welcomed.Thank you so much, Monica! We truly appreciate your kind words and are thrilled to hear that you always feel welcomed at Keffer Chrysler Jeep Dodge. Our team is dedicated to providing fast and friendly service, and it's wonderful to know we’ve made a positive impression. We look forward to seeing you again soon! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Quick and Reliable
by Jolene on 02/10/2025updated 02/18/2025Made sure I received a loaner vehicle which was a top priority for me for workThank you for your review, Jolene! We’re glad to hear that you were able to receive a loaner vehicle, as we know how important it is for your work. At Keffer Chrysler Jeep Dodge, we strive to prioritize our customers' needs. We appreciate your feedback and hope to assist you again soon! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Facilities Manager
by Peter P on 02/10/2025updated 02/18/2025Fleet vehicle was in an accident and took extra care from you guys to sort through and resolve.Thank you for your kind review, Peter! We appreciate your understanding as we worked to resolve the situation with your fleet vehicle after the accident. At Keffer Chrysler Jeep Dodge, we are committed to providing quality care and support to our customers. We hope to assist you again in the future! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Great Experience
by Nathan on 02/15/2025Samuel made the decision super simple. Finance manager was super personable and easy going!Thank you, Nathan! We truly appreciate your positive feedback about your experience with Samuel and our finance manager at Keffer Chrysler Jeep Dodge. It’s great to hear that the process was made simple and enjoyable for you. We look forward to seeing you again! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Great staff. Got the vehicle I wanted.
by Robert on 02/15/2025My salesman was knowledgeable and very pleasant. Used car manager was also friendly and explained the trade process well. Mr.Bates was very helpful on the phone as I looked at vehicles on line and in setting up a convenient appointment… for me prior to the visit and purchase.Thank you, Robert, for your wonderful feedback! We're delighted to hear about your positive experience with our team at Keffer Chrysler Jeep Dodge. It's great to know that our salesman and the used car manager were able to assist you and provide you with a seamless experience. We'll be sure to recognize Mr. Bates for his helpfulness as well. We hope to see you again soon for any of your automotive needs! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Satisfied customer
by Katie on 02/14/2025Frank did a great job communicating and keeping me informed!Thank you so much for your positive feedback! We're thrilled to hear that Frank provided you with excellent communication and kept you informed during your experience with Keffer Chrysler Jeep Dodge. We truly appreciate your kind words and hope to see you again soon! Sincerely, Rick Trinkl | General Manager | 980-304-1918
20,000 miles inspection
by Elroy on 02/06/2025updated 02/14/2025Quick and very professionalThank you for your kind words! We appreciate your feedback and are thrilled to hear that you found Keffer Chrysler Jeep Dodge to be quick and professional. We strive to provide the best service possible. We hope to see you again soon! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Jeep service
by Nancy on 02/13/2025Found problems I wasn't aware of. All were fixed. That's good. I want to keep the Jeep on the road as long as possible. Also the shuttle service was very helpfulThank you for your feedback, Nancy! We're glad to hear that our team at Keffer Chrysler Jeep Dodge was able to address the issues with your Jeep and that you found our shuttle service helpful. We appreciate your commitment to keeping your Jeep on the road for as long as possible. If you need any further assistance or have questions, feel free to reach out. We look forward to seeing you again! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Seamless Scheduling and Transparent Vehicle Service
by Amanda on 02/05/2025updated 02/12/2025I appreciated how smoothly they fit me into the schedule without any issues and kept me updated throughout the diagnostic process. I also liked the convenience of approving the recommended work and pricing virtually in advance.Thank you, Amanda! I appreciate your kind words about your experience with us at Keffer Chrysler Jeep Dodge. I'm glad to hear that our scheduling and virtual approval process made everything smooth and convenient for you. I look forward to assisting you again in the future! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Great place to buy a car
by Michael on 02/11/2025The sales person was the best he was friendly not pushy and answered my questions.Thank you for your kind words! We're thrilled to hear that you had a positive experience with our sales team at Keffer Chrysler Jeep Dodge. Our goal is to assist you without any pressure and to address all of your questions. We look forward to welcoming you back for your next visit! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Dodge trucks rule
by Pamela on 02/10/2025Quick and easy, service guy was pleasant to chat with.Thank you, Pamela! We appreciate your kind words about your experience at Keffer Chrysler Jeep Dodge. It's great to hear that our service team made your visit enjoyable. We look forward to seeing you again soon! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Good customer service
by Margaret on 02/07/2025I received wonderful customer service from Kevin N. He was pleasant , had a great attitude and was very helpful. He responded to my questions and emails promptly and was very informative. He never rushed me when I was having difficulty… finding my insurance information. I expect that Kevin will be successful in whatever his goals are in life. My experience was good because of his effortsThank you, Margaret! I truly appreciate your kind words about Kevin and the wonderful service you received at Keffer Chrysler Jeep Dodge. I'm thrilled to hear that he was able to assist you so effectively and made your experience a positive one. I will make sure to recognize Kevin for his outstanding efforts. I look forward to seeing you again next time! Sincerely, Rick Trinkl | General Manager | 980-304-1918
Thank you, Nathan! We truly appreciate your positive feedback about your experience with Samuel and our finance manager at Keffer Chrysler Jeep Dodge. It’s great to hear that the process was made simple and enjoyable for you. We look forward to seeing you again! Sincerely, Rick Trinkl | General Manager | 980-304-1918
by Keffer Chrysler Jeep Dodge on 02/18/2025