Hendrick Acura
Customer Reviews of Hendrick Acura
Review type:
Purchase at Hendrick Acura Charlotte With Steve Davis
Purchase at Hendrick Acura Charlotte With Steve Davis
by Michele on 07/07/2025From start to finish the experience at this dealership and particularly with our sales representative, Steve Davis, was seamless and really fantastic! .He was professional, informative, efficient and really just made the whole experience… stress free and smooth. He also answered so many questions and really knows the product! Everyone working here that we interacted with was friendly, professional and informative especially Steve our salesman.Michele, we're happy you found our staff to be so supportive during your experience here at Hendrick Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Amazing car buying experience!
by Anonymous on 04/10/2025I recently purchased a 2024 MDX cannot say enough good things about the staff and overall experience at Hendrick Acura. I worked with Steve and he was very professional, knowledgeable, and make the process seamless from start to finish.… Padej in finance was also delightful to work with and made me feel right at home. I am very grateful and will be be back!Hi Anonymous, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Awesome
by Nickskerritt on 07/22/202310/10 great customer service and any questioned I had were answered right awayNickskerritt, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Unbelievable Experience
by Mledens on 07/01/2023If you want to feel at home with no pressure, then go see Hendrick Acura of Charlotte. They are so knowledgeable and kind, it was a perfect environment to buy a car. They will always be my first choice in car buying in the future.Mledens, we really appreciate your feedback!
Excellent experience
by Rachel M on 10/31/2022Visited the dealership knowing exactly what I wanted, found the vehicle, JB came out to help me & worked at my pace. I was interested in test driving a RDX but had my kids with me in my vehicle. Everyone I worked with was extremely… considerate with our time & Padej even took my kids a variety of snacks & drinks. Padej worked wonders on the numbers & wrapped up the sale/paperwork expeditiously. It was after hours when we finished paperwork but JB stayed behind helping me sinc my phone to my new car & programmed addresses into Navi to get us back home. These guys went above & beyond. Smoothest experience I’ve had purchasing a car! I will definitely buy my next car there.Rachel M, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura. We do hope we can be of assistance in the future. Take care!
Purchasing my 2022 Acura Type S
by Duane Thomas on 05/31/2022Great experience! Mark Bridges was very helpful and made my experience very smooth. He answered all the questions had too.Hello Duane Thomas, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Great Experience Purchasing a Car
by jmange33 on 05/30/2022I recently purchased a used car from Hendrick Acura and it was a smooth, enjoyable experience. Mark Bridges walked us through the details of the car and fair payment options. At all points, the conversations were friendly and it always felt… like we knew exactly what we were getting and signing up for. Once a deal was made, Padej Yakamna took care of all the paperwork for us and made sure everything was crystal clear. Mark and Padej helped make it the smoothest purchase of a car I’ve ever had.Hello Jmange33, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience with Eddie
by Danielle L on 12/08/2021Eddie was great to work with! Not pushy at all and very educational. He knew all the features of the vehicle and provided exceptional service.Hello Danielle L, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Jim and Ashleigh Hendrick Acura Charlotte
by Stephanie on 08/19/2021Jim and Ashleigh were so helpful with helping me find the right vehicle. I didn’t feel pushed or hassled. I would highly recommend anyone looking for an Acura, Hendrick Acura in Charlotte was a great experience. Jim and Ashleigh made the… experience even better.Hi Stephanie, thank you for taking the time to leave a review for us at Hendrick Acura. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Acura
Inspection turned to new car
by Milly87 on 07/03/2021I went in yesterday just to talk about options and get my current leased car inspected for a return and left with a brand new car. Dumetri was very helpful and helped me to get exactly what at wanted at an extremely reasonable price. The… deal went smooth and I left happy.Milly87, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Great Experience at Hendrick Acura
by Sabra_S on 05/26/2016I was searching for a particular Honda CRV and found exactly what I wanted online at three different dealers. Hendricks Acura was the second dealership visited and sales person Bill Harrigan showed me the car and took me for a test drive.… Bill was professional and knowledgeable about the car, even though he primarily sells Acuras. Back in the office he showed me the all the services done to prepare the pre owned car for the Hendricks Certification program and explained the warranties to me. He also shared the price history at their dealership. After finishing my search I called Bill to tell him what I was willing to pay for the vehicle, knowing I had two other options. He went over tax, title, license and doc costs so I would not be surprised at the final price. Bill checked with his manager and then calmly said we had a deal. There was not a moment of haggling. I was impressed with him and the way the dealership was willing to do business. But one more act put him over the top in my book. I wanted to add a DVD player to the car and had priced one at Freeman Audio. When Bill heard that, he volunteered to have it done for me through Freeman's at the dealership cost, saving me $300 from the price Freeman's quoted me. They had the DVD player installed and ready for me a couple days later when we sat down to sign papers and pay for the CRV. The experience with Matthew in finance was also pleasant, no hard sell for the extra coverages Hendricks offers. Both gentlemen won my trust through their knowledge and willingness to answer questions without any pushiness. I've only had the vehicle a few weeks and cannot comment about the service department. Based on my experience so far I highly recommend salesman Bill Harrigan and Hendricks Acura.Sorry for the delayed response! Thank you so much for your wonderful feedback. We are happy to have you apart of the Hendrick Family.
- Complimentary Loaner Cars
- Complimentary Coffee
- Express Service
- Customer Lounge Area
- After Hours Drop-Off
Michele, we're happy you found our staff to be so supportive during your experience here at Hendrick Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Rachel Crookston on 07/08/2025