Skip to main content

Customer Reviews of EchoPark Automotive Charlotte

Review type:

11 reviews
Sort by:

  • Great experience

    4 out of 5 starsby Fran on 03/25/2025

    Pricing was upfront. It does include appearance protection for $699; I did not haggle with this as I find it worth it after having to replace a seat in my previous car for roughly the same amount. Good experience with Mike, found him friendly and knowledgeable.
    • Thank you so much for your kind words! We're thrilled to hear that you had a 5-star experience with us. Congratulations on your new vehicle! We wish you many happy miles ahead, and we’re here for anything you need on your journey. Safe travels and enjoy the ride!

      by Jerrick Ramirez on 04/18/2025

  • great service

    5 out of 5 starsby Travis lineberger on 03/12/2025
    updated 03/19/2025

    this was my first time buying a vehicle and eric street helped me he was honest and upfront with the cost and didnt sneak anything by me
    • This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Jerrick Ramirez on 03/27/2025

  • Purchase and Trade-In!

    5 out of 5 starsby Adrian on 02/18/2025

    Really great experience! Lots of options at a great price! Tony helped us explore our options and walked us through our purchase. Would definitely recommend!
    • Thank you so much for your kind words! We're thrilled to hear that you had a 5-star experience with us. Congratulations on your new vehicle! We wish you many happy miles ahead, and we’re here for anything you need on your journey. Safe travels and enjoy the ride!

      by Jerrick Ramirez on 02/21/2025

  • Great car shopping experience

    5 out of 5 starsby Maria on 12/21/2024

    Had a great experience, D Max was super helpful, transparent, great service.
  • surpringly good experience

    5 out of 5 starsby Raphael on 11/14/2024

    It's a little like the Ikea of car dealers, similar look and feel. Got a good deal, the car is in very good shape, and D'Max took very good care of us. Would recommend.
    • Thank you for your wonderful review, Raphael! We’re thrilled that you had a 5-star experience with us. Our goal is to be the #1 used-car-buying experience in every market we serve, and feedback like yours helps us get there. Enjoy your new vehicle, and may it take you on countless amazing journeys!

      by Jerrick Ramirez on 11/22/2024

  • Great price and simple purchase

    4 out of 5 starsby Melissa P on 10/29/2024

    I spent sometime researching cars and found the best price at EchoPark. Mike, my salesman was knowledgeable and made the process seamless and simple.
    • Thank you for the fantastic review! It means the world to us to know that you had a 5-star experience. Congratulations on your new purchase! We’re confident it will serve you well for many miles to come. Please know that we’re always here for you. Enjoy the journey ahead!

      by Kristina Smith on 11/08/2024

  • Jamaur Baker

    5 out of 5 starsby Samya Baker on 09/28/2024
    updated 10/07/2024

    I am very satisfied with my experience with Jamaur. He was an excellent salesman and very knowledgeable.
    • We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review. We hope your new vehicle takes you on countless adventures and brings you nothing but great memories. Wishing you safe and happy travels!

      by Kristina Smith on 10/12/2024

  • Easy Peasy Lemon Squeezy

    5 out of 5 starsby Emily B on 09/23/2024
    updated 10/02/2024

    Seamless car buying experience from the moment I drove into the parking lot. Highly recommend!
    • Thank you for sharing your experience! We’re delighted that we could provide you with exceptional service and help you find the perfect vehicle. We hope your new ride brings you joy mile after mile. Don’t hesitate to reach out if you need anything in the future. Happy driving!

      by Kristina Smith on 10/12/2024

  • Cherokee purchase

    5 out of 5 starsby Lauren B on 09/21/2024
    updated 10/01/2024

    I had a wonderful experience at this location. Kenny, Mo, and Fitz were all so helpful with our purchase. Very patient and understanding as we went through all the logistics.
    • This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Kristina Smith on 10/05/2024

  • Good Service and Sales reps!

    5 out of 5 starsby smithchrissy on 07/15/2021

    My experience was very positive at Echopark. My family and I were greeted immediately, and the wait was not long at all to meet with a salesperson on a Saturday. My sales rep, Patrick, was very knowledgeable, and informative, and upfront with the sales process and made it very easy. I do feel that Patrick and the team really help my family and I to get approved and the best deal with the bank. I will definitely return in the future.
  • NO SERVICE

    1 out of 5 starsby docc1 on 05/29/2020

    Called, left messages 4 times. No returns. Cannot do business if you don't answer the phone.

Videos
About our dealership